Trusted Agent profile · Oxford

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Northwood Oxford reviews

4.5

★★★★★ Excellent

120 reviews across 3 platforms

Fountain House, Parkway Court, Oxford, OX4 2JY

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Northwood's office in Oxford, at Fountain House, is rated 4.5 out of 5 across 120 reviews on three platforms, including 101 Google reviews rated 4.4.

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4.4 / 5

101

Reviews on Google

This office

Facebook logo

4.0 / 5

8

Reviews on Facebook

This office

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11

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Northwood did an outstanding job supporting us through the purchase of our first home. From start to finish, they were incredibly friendly, transparent, and supportive, qualities we truly valued throughout the entire process. A special thanks to Lloyd, whose tireless dedication and constant availability made all the difference. It genuinely felt like we had a trusted friend by our side, always just a quick call or text away. His guidance not only helped achieve a great outcome but also made us feel cared for and in control every step of the way. Thank you, Lloyd!!

Andrea · 7 August 2025

Agent replied · 25 July 2025

Thank you Andrea for taking the time to leave such a thoughtful review. We’re really pleased to hear that you felt supported and well looked after throughout your home-buying journey. Lloyd will be especially pleased to know his efforts made a real difference. Wishing you all the best as you settle into your new home!

5/5

Google

We couldn't be happier with the service provided by Lloyd and the team at Northwood Oxford. From the outset, they were professional, friendly, and incredibly efficient in helping us find the right tenants for our property. Lloyd was always on hand to answer questions, offer advice, and guide us through the process with ease. The communication throughout was excellent, and we felt confident and supported at every stage. Their market knowledge, and genuine care made what could have been a stressful process feel smooth and straightforward. We highly recommend Northwood Oxford to anyone looking to let their property. Thankyou Lloyd

Jodie · 8 July 2025

Agent replied · 7 June 2025

Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience with Lloyd and the team. Providing a professional, friendly, and genuinely supportive service is what we strive for, so it’s fantastic to know you felt confident and cared for throughout the letting process. It’s been a real pleasure working with you, and we’re always here if you need anything in future. The Northwood Oxford Team

5/5

Google

Fantastic team of enthusiastic, helpful, and professional staff. Many agents locally are ‘salesman pushy’, but not here - really friendly, and ultimately, did a great job end-to-end; from marketing, viewings, right through to being the solicitor’s friend’ to help drive the admin of exchange and completion. Special shout out to Wes (leading the team), Julia (super friendly and helpful with everything), and Lloyd (our go-to contact along the whole process - lovely chap). I went to all 8 local agents for a chat & quote - but it was a clear choice to pick Northwood.

Andy · 8 July 2025

Agent replied · 28 June 2025

Thank you so much for this fantastic review! We’re genuinely thrilled to hear that your experience with us stood out from the crowd, that’s exactly what we aim for. It means the world to know our friendly, no-pressure approach made you feel comfortable and supported throughout. Wes, Julia, and Lloyd will be absolutely chuffed with your kind words, they each take great pride in delivering the very best service. Thank you again for putting your trust in Northwood Oxford, we’re so pleased we could be part of your journey.

5/5

Google

What a fantastic service! After a last minute disappointment, I went on a search for a new place I could call home. Feeling hopeless, I finally found a property to my relief. This was managed by Northwood Oxford. Unbeknownst to me, it’s a general rule of thumb to allow a few days to about a week for a tenancy process to conclude. I was panicking when I was given this, but I explained my impossible situation over email. Within minutes, I received a phone call from Lloyd, Northwood Oxford, expecting the caller to be undiplomatic, I was rather reassured about the possibility of a solution to my problem. Within 48 hours, I was no longer homeless and received the keys to my new home. I am relieved because of this hardworking and dedicated team of estate agents.

Kevin · 8 July 2025

Agent replied · 29 June 2025

Thank you so much for your kind words and for taking the time to share your experience. We're truly delighted we could help turn a stressful situation into a positive outcome for you. Lloyd and the team always go the extra mile to support our clients, and it's wonderful to hear that his quick response and reassurance made such a difference. It means a great deal to know you felt cared for and looked after during such a critical time. We wish you all the best in your new home, welcome to the Northwood Oxford family!

5/5

Google

Have been to a number of Oxford agencies and Northwood were by far the most helpful. We were after a couples room in a hurry and Northwood provided us two really good viewings well within budget and licensed. Ended up confirming on one of them and they even expedited the move in date. On paperwork they were helpful and they've gone out of the way to tackle issues with the house. One suggestion I have is that the house has a number of issues and I'd suggest they do an audit of it to see if they can tackle a load at once. To conclude: can't fault their service, their offerings, or their troubleshooting. Would recommend and happily use again!

Tim · 4 February 2025

Agent replied · 8 February 2025

Dear Tim, thank you for your glowing review! We're thrilled to hear about your positive experience with our team at Northwood Oxford. We truly appreciate your constructive feedback regarding the property and will take your suggestion on board. We look forward to serving you again in the future and appreciate your recommendation. Best wishes, The Northwood Oxford Team

5/5

Google

I had the pleasure of renting a property with Northwood Oxford for 2 years and 8 months. The level of professionalism exhibited by Lloyd and the rest of the team was outstanding throughout my entire tenancy. From regular email communications to the prompt resolution of any issues, the team always acted swiftly and professionally. I would also like to take this opportunity to thank Lloyd for his valuable advice regarding future rental property opportunities. I would happily recommend Northwood Oxford to anyone looking to rent a property within Oxford. I am confident we will work together again in the near future. Abdul

Babatunde · 14 December 2025

5/5

Google

I recently bought a property through Northwood, and I couldn't be happier with the experience. From start to finish, the team offered truly personalized attention and guided me through what became a very challenging process due to external factors. Despite the difficulties, they were always patient, proactive, and incredibly supportive. A special mention to Lloyd and Julia, who went above and beyond, working through holidays, late nights, and long days to make sure everything stayed on track. Their dedication, professionalism, and genuine care made all the difference. A special mention to Julia, who was always willing to help me at all times, translating me into English and even translating psychology when the process took longer than it should due to external factors. helping to dispel doubts and stress in such a long purchasing process. I’m extremely grateful for their hard work and would highly recommend Northwood to anyone looking to buy a property. They're a team you can trust, even in the toughest situations. Thanks very very much for all

Cristobal · 14 December 2025

5/5

Google

If I had a property to let, I’d contact Northwood first. If I wanted to rent another property, I’d contact Northwood first. We had an incredible experience with Wesley and team. They made the process simple, clear, and fair at every point. They had solid communication, they were prompt, and they were highly professional. The property was perfect for our family and they were incredibly hospitable to us. Would highly recommend especially to those moving from outside of Oxford. They will make your transition to a new place so easy.

Katie · 1 January 2024

Agent replied · 31 December 2024

Hello Katie, Thank you very much for your 5 star review. I am very glad that you were so happy with the service provided to you. Hope all is well in the US. All the best for the future. Many thanks Northwood team

5/5

Google

I had to rent a place to stay from Canada, without any UK phone or bank. Northwood helped me in securing a place. Janice and Mike really did a lot of efforts in welcoming me to Oxford. Janice was extremely nice and friendly, helping me to work through wired transfers and signing contracts. Northwood always replied emails within 24 hours, unlike some other renting agencies here (which I won't name). Since I was new to UK, I needed a proof of residency for almost everything. Even getting the Biometric residency permit needed a proof of address (which doesn't make sense). I went to Janice on the day I arrived, and she wrote and printed me a proof of residency (with Northwood letterhead and signature) within 10 minutes. I cannot express the amount of appreciation to Janice for the help and hospitality she provided me with. She was probably super busy when I went to her office on surprise without appointment, but she still took the time to help me get things settled. Janice has to be one of the nicest person I've ever met, her kindness and selflessness reminds of family in this land far away from home. Side note: maintenance takes forever to reply to you, but that's probably the same for most renting agencies here.

Sky · 1 January 2024

Agent replied · 31 December 2024

Hello Sky, Thank you very much for your positive review and feedback. We are all very pleased you have been happy with our service. Janice is also very pleased she was able to assist you with everything. Many thanks Northwood team

5/5

Google

I've used Northwood for letting the property and later for selling it and all the way through they were fantastic. I had the same agent - Lloyd - he always kept me up to date, would respond very quickly by all means of communication and during the sale did a great job exerting pressure at the lawyers on both sides. The repairs carried out during the letting period seemed always of good quality and price, and overall the service was of very good value.

Hedvika · 5 November 2025

Agent replied · 2 November 2025

Dear Hedvika, Thank you for your wonderful review! We’re thrilled to hear about your positive experiences with Northwood and Lloyd. Maintaining clear communication and ensuring quality service are our top priorities, so it’s fantastic to know we met your expectations. We appreciate your trust in us for both letting and selling your property.

5/5

Google

I have been in the UK for almost ten years. Northwood is the first agency I chose. They are very friendly and patient. Whenever I want to find a house, I will think of Northwood first. During this period, I did not stay in Oxford all the time. I stayed in Buckingham for a few years. When I came back to Oxford, I was still looking for a house at Northwood. What surprised me was that they still remembered me. They are really friendly people.

Bowen · 28 February 2025

5/5

Google

We had a wonderful experience with Northwood in Oxford, and we especially want to thank Lloyd McGlynn for his exceptional service. Since we were renting a house without viewing it in person due to the long journey, we were initially concerned about the process. However, Lloyd made everything smooth and easy, guiding us through each step with professionalism and care. Additionally, when it was time for us to move out, the team treated us with kindness and fairness, making the whole transition stress-free. We are very satisfied with their service and highly recommend Northwood Oxford to anyone looking for a reliable and supportive letting agency.

Elham · 20 February 2025

5/5

Google

We had a perfect service from Northwood and cannot recommend them enough. We required a short term let urgently where Lloyd went above and beyond to ensure we were able to secure the property. Nothing was too much trouble and even when an unexpected issue with the boiler arose (which could not have been forseen), Wesley dedicated his busy Saturday to ensure we were both OK. With the issue swiftly resolved, we were able to enjoy the rest of our stay in one of their many beautiful properties. It's clear Northwood really care about their customers and we would not hesitate in reaching out to them again in our time of need. Thanks so much for helping us out when we really needed it - we will never forget your kindness. Wishing you all the best for the future.

Sarah · 13 February 2025

5/5

Google

I used Oxford. Northwood as a oversea landlord. I feel so lucky that I found them. They were ever so helpful and efficient. They would provide high standard service for both landlord and tenant professionally . Myself lived in Oxford for 15 years, I tried a few agency as a tenant and a landlord before, I would highly recommended Oxford Northwood. They are smallish family run businesses, and they cares!

Xiaomeng · 1 January 2024

Agent replied · 31 December 2024

Dear Alice, Thank you very much for such a positive review. We are so pleased that you have been satisfied with the service provided to you with the two properties we manage for you. We endeavor to provide an unrivalled service to our landlords and am pleased you feel that this has been achieved. Many thanks Northwood team

5/5

Google

I have been in the property industry for over 24 years and am the third generation within my family to do so. This is mainly Oxford and north London. We have noticed within the last 15 years, particularly in Oxford but also across the UK, that small family run estate agencies with loyal well experienced staff have been wiped out by large corporate estate agencies whom employ young casual staff on minimum wages - such as students only in Oxford for 2/3 years. The Oxford branch of Northwood is thankfully an agency that still retains the qualities such as, experience, in depth local knowledge, loyalty (not changing staff constantly) and with that, the professional ability to broker deals and resolve problems logically with both vendors and purchasers best interests at heart. I would recommend Wesley and his team, they still retain the personal approach and quite frankly put the large flash (massive overhead) corporates to shame.

The · 1 January 2023

Agent replied · 31 December 2024

Dear The Reviewer Thank you very much for your incredibly positive review and we are so so pleased that you were satisfied with our service and we will endeavor to ensure that we remain professional and amiable with the same high level of service moving forward. We very proud of our family feel office team and our personable and non sales approach. If we can be of any help in the future, don't hesitate to get in touch. Many thanks Northwood

5/5

Google

First class service. I have been to multiple estate agents to rent out a number of properties I own and was not happy with the rates they were offering and it seemed there was no discussion to be had. Then I found Northwood Oxford, I found them to be very welcoming and discussed my needs and we came to an agreement which worked for both of us. Very happy with the service and would be very happy to recommend to friends and family

Robert · 1 January 2023

Agent replied · 31 December 2024

Dear Mr Bull Many thanks for your review of our service and it is very satisfying to know that you feel that we provide the high level of service we aim to, to our landlords, tenants, sellers and buyers. As always, we will endeavor to continue to do so. Many thanks Northwood

5/5

Google

As landlords we needed to sort out a full refurbishment and re-let of our property. We're very grateful to the Northwood Oxford Team who have been absolutely brilliant every step of the way. They organised everything from a full refurbishment, new furniture, right through to re-letting the property. They kept us informed of everything and no decisions were taken without our approval. We now have a fully refurbished property, with very good tenants, that is bringing in a very good rental. All the works were completed in good time and at a very reasonable cost. All in all it's been a completely stress free experience and we're very happy to be letting our property through Northwood. We would certainly recommend Northwood to anyone who has a property to rent out.

Khalid · 1 January 2023

Agent replied · 31 December 2024

Dear Khalid It was certainly a big project but one we were delighted to be able to coordinate and complete this for you. The property looks great and the new tenants are equally happy with how it looked when it was finished. We hope to continue to provide you with the high level of service during our management of the property. Many thanks Northwood

5/5

Google

Northwood Oxford has been managing my ones for 2 years now. They are responsive, efficient and supportive. They have helped me from very beginning stage of applying licence and then finding right stable tenants and arrange regular maintenance works. I am very satisfied with them for all aspects of property management . Payments are always on time with clear statements and maintenance cost is reasonable . I will keeping my contracts with Northwood for long term as on-time payment and hassle free are wanted for landlord. Highly recommend to landlords in Oxford.PositiveResponsiveness, Quality, Professionalism, Value

Figo · 1 January 2023

Agent replied · 31 December 2024

Dear Figo Thank you for your positive review. We are incredibly pleased that you have been so satisfied with our management service to you in the past two years. We will endeavor to continue to provide the same high level of service moving forward. Kind regards Northwood

5/5

Google

Such a bunch of great Estate agents! I'm French and had few difficulties at the beginning to find a decent room in Oxford at the best price...until I cycled to St Clements and found the Northwood agency! Very professional and sociable team, always having solutions for you and will find many properties across the city and respecting your budget. In 5 years I've been twice tenant of a room found by Northwood. Two years after my first tenancy the team was still the same and recognise me when I passed the door...meaning a good consistency of quality and passion for their job! When you're moving in, if you've got any issues they will react straight away(once I didn't have the time to change a bulb by myself in the bathroom, an agent was already there on a ladder!). Big thumb up to them!

Alaphilippe · 1 January 2021

Agent replied · 31 December 2024

Dear Mr Alaphilippe We are so pleased that you were seemingly highly satisfied with our service level to you, on both occasions you rented through us. Thank you for your positive feedback and if we can assist with your accommodation needs in the future, please don't hesitate to contact us. Kind regards Northwood team

5/5

Google

Northwood Oxford have been an absolute dream to work with. I was trying to set my property up for leasing in about 20 days, with no time off work and over the Christmas period. Once I got Northwood on board it suddenly became a feasible proposition: they helped me organise all repairs, cleaning and gardening needed to get my house in ship shape for photography. They then managed to get the 2nd people that looked at the property to become tenants, all over the Christmas / New Year period. I could not recommend Northwood enough. One of the few times I can hand on heard say I'm unqualified-ly impressed and full of confidence in the service this team provide.

Georgina · 1 January 2021

Agent replied · 31 December 2024

Dear Georgina Thank you very much for your positive review. We are very pleased that you are satisfied with the service you have received from us and we will endeavour to ensure that this continues to be the case. Many thanks Northwood team

5/5

Google

My husband and I have been very impressed with Northwood/Oxford letting agents, they definitely go that extra mile to help you with your move to Oxford. So if you are coming to Oxford for work or study, and are looking for a place to rent go and have a chat with the team.

Ann · 1 January 2024

Agent replied · 31 December 2024

Good morning Ann, My apologies for such a delayed response, your review obviously slipped through the net. Thank you very much for such a positive review and we are so pleased you have been happy with our service to you and that you have settled in to your home. Kind regards Northwood Oxford

5/5

Google

It was a pleasure to work with Sonita on a transaction which involved a long chain and a complex legal issue. Her knowledge in conveyancing definitely attributed to the successful exchange in this matter. She remained professional and courteous throughout with all parties involved and I would highly recommend Sonita at Northwood Oxford when it comes to selling or buying your home. Thank you so much Sonita for your ongoing assistance. I hope to work with you again!

Robyn · 1 January 2021

Agent replied · 31 December 2024

Dear Robyn Thank you so much for your positive comments and we are extremely happy that you have been satisfied with the service provided to you. Should you ever need any assistance in the future, we will be more than happy to help. Many thanks Northwood

5/5

Facebook

Northwood Oxford have been an absolute dream to work with. I was trying to set my property up for leasing in about 20 days, with no time off work and over the Christmas period. Once I got Northwood on board it suddenly became a feasible proposition: they helped me organise all repairs, cleaning and gardening needed to get my house in ship shape for photography. They then managed to get the 2nd people that looked at the property to become tenants, all over the Christmas / New Year period. I could not recommend Northwood enough. One of the few times I can hand on heard say I'm unqualified-ly impressed and full of confidence in the service this team provide.

Georgina · 14 January 2020

Agent replied · 27 January 2025

Dear Georgina Thank you very much for your positive review. We are very pleased that you are satisfied with the service you have received from us and we will endeavour to ensure that this continues. Many thanks Northwood Oxford

5/5

Facebook

The very stressful process of selling our home has been relieved since switching to Northfield Oxford estate agents. After several months on the market, our previous estate agent had failed to find us a buyer, surprising as we had imagined the apartment would be quite appealing to others. I’m delighted to say that Sonita Vyas managed to secure a sale within only four weeks of us going on the market with Northwood and this was their very first viewing. Of all the estate agents that I have met, I rank Sonita as having the highest level of customer service. She took care to enquire about the added value, such as the location of schools, doctors and public transport. She worked with us to draw up a bespoke property plan and took care to ensure that the professional photographs used for marketing, fully captured the appeal of the property to potential buyers. I have no hesitation in recommending Sonita to others who are planning to sell their property.

Gordon · 13 January 2020

Agent replied · 27 January 2025

Dear Gordon, Thanks for leaving a review, and mentioning Sonita. You’re right, she always goes ‘over & above’ including her bespoke property presentation plan and being present when our professional photographs are being taken. The team here at Northwood Oxford are thrilled to hear such good feedback. Don’t forget that with her conveyancing experience as a Solicitor her service won’t just stop at the point of offer, she will do her utmost to make sure that the legal process goes through smoothly for you and your buyer too. Kind Regards Northwood Oxford

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Questions about Northwood Oxford

How many reviews does Northwood Oxford have?

Northwood's Oxford office has 120 reviews across three platforms: 101 on Google, 8 on Facebook, 11 on allAgents.

What is Northwood Oxford's rating?

Northwood Oxford is rated 4.5 out of 5 across all 120 reviews, and 4.4 out of 5 on Google from 101 reviews.

Where is Northwood's Oxford office?

Northwood Oxford, Fountain House, Parkway Court, Oxford, OX4 2JY.

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