Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookThe very stressful process of selling our home has been relieved since switching to Northfield Oxford estate agents. After several months on the market, our previous estate agent had failed to find us a buyer, surprising as we had imagined the apartment would be quite appealing to others.
I’m delighted to say that Sonita Vyas managed to secure a sale within only four weeks of us going on the market with Northwood and this was their very first viewing.
Of all the estate agents that I have met, I rank Sonita as having the highest level of customer service. She took care to enquire about the added value, such as the location of schools, doctors and public transport. She worked with us to draw up a bespoke property plan and took care to ensure that the professional photographs used for marketing, fully captured the appeal of the property to potential buyers.
I have no hesitation in recommending Sonita to others who are planning to sell their property.
Gordon · 13 January 2020
Agent replied · 27 January 2025
Dear Gordon,
Thanks for leaving a review, and mentioning Sonita. You’re right, she always goes ‘over & above’ including her bespoke property presentation plan and being present when our professional photographs are being taken. The team here at Northwood Oxford are thrilled to hear such good feedback. Don’t forget that with her conveyancing experience as a Solicitor her service won’t just stop at the point of offer, she will do her utmost to make sure that the legal process goes through smoothly for you and your buyer too.
Kind Regards
Northwood Oxford
★★★★★ 5/5
GoogleI am with Northwood for nearly two years. I have rent a one-bedroom flat from Northwood since 2017. I highly recommend Northwood Oxford if anyone want to rent a property at Oxford. They always response quickly whenever something need to be fixed or replaced. They charge very reasonable cleaning fee at the end of tenancy. The application fee is also quite reasonable comparing to other agencies. I want to say that I am very pleased with the service provided by Northwood. Most important, Northwood Oxford always tries its best to solve the problems by considering the benefit of the tenants, which is very rare at current “profit is all that matters” era.
Ruan · 2 January 2020
Agent replied · 31 December 2024
Dear Wenjie
Thank you very much. We are pleased that you feel you have received the high level of service that we attempt to provide to our tenants and are extremely happy you have been satisfied during the term of your tenancy. All the best in Lancaster.
★★★★★ 5/5
GoogleMy husband and I have been very impressed with Northwood/Oxford letting agents, they definitely go that extra mile to help you with your move to Oxford. So if you are coming to Oxford for work or study, and are looking for a place to rent go and have a chat with the team.
Ann · 10 October 2023
Agent replied · 31 December 2024
Good morning Ann,
My apologies for such a delayed response, your review obviously slipped through the net.
Thank you very much for such a positive review and we are so pleased you have been happy with our service to you and that you have settled in to your home.
Kind regards
Northwood Oxford
★★★★★ 5/5
GoogleI recently moved out of Oxford to Hertford . The whole procedure took eight months. The service provided by Northwood throughout was first class. All staff were well informed and very helpful. Lloyd particularly went over and beyond his remit to make the process smooth and was very conscientious. I would without hesitation recommend this company .
Diane · 13 February 2025
★★★★★ 5/5
GoogleI was in a house managed by Northwood agency for almost 4 years. They’ve always been helpful every time there was an issue in the house. The whole Oxford team is amazing, so I would definitely suggest to go with them if you need a place to rent 😊 …
Federica · 10 October 2023
Agent replied · 31 December 2024
Dear Federica
Thank you so much for such a positive review. We are extremely pleased that we have managed to deliver you the service we endeavor to provide to all of our tenants. Should you ever require accomodation in Oxford again, please do let us know if we can assist you with anything.
Many thanks
The Northwood team
★★★★★ 5/5
GoogleSpecial thank you to Northwood for all your help and support! I’ve been with Northwood for the past few years and they’ve genuinely been stellar, with maintenance requests, emails letting us know when the landlord is visiting, and property updates. Special shoutout to Lloyd, Janice and Wesley for their prompt responses over the years! All the best and Northwood are great estate agents
David · 7 September 2024
★★★★★ 5/5
GoogleFinding a house in Oxford was challenging, but the staff here were truly helpful and assisted us in finding a home that suited our family well. They are professional and friendly. Highly recommended!
Kwang · 1 August 2024
Agent replied · 31 December 2024
Dear Kwang,
Thank you very much for your 5 star review. We were pleased we were able to provide you assistance in finding a home in the UK, whilst abroad, for your duration here. It was a pleasure working with you in doing so.
Kind regards
Northwood Team
★★★★★ 5/5
GoogleGreat team and professionals. Rented a room from them.It was a peaceful stay for 2 years because the team is so prompt with their response to emails and quick response to maintenance issues. Never had any complaints.
Thankyou Northwood team.
Suzan · 10 August 2026
★★★★★ 5/5
GoogleHuge thanks to Northwood Oxford! They made the whole house-buying process so much smoother. Lloyd was always professional, super responsive, and quick to provide helpful suggestions to any questions I had. Their dedication to delivering excellence really stood out. Couldn't have asked for better support, highly recommended!
B猪 · 13 February 2025
★★★★★ 5/5
GoogleNorthwood Oxford has been managing properties for me for more than 6 years. They are always professional, responsive, efficient and supportive. The whole team at Northwood Oxford, especially Wesley, are brilliant. I had much better experience with them than some other agents I worked with. I learnt that tenants also had good experience with them.
Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
William · 1 January 2022
Agent replied · 31 December 2024
Dear Xu
We are extremely pleased that you deem our service to you 5 star and your positive words. As a landlord we have managed property for, for over 6 years, we are very happy you feel we have consistently provided you such a good service.
Many thanks
Wesley King
Northwood
★★★★★ 5/5
GoogleVery nice and friendly staff at Northwood Oxford the house was good and all issues we’re dealt with quickly once you put it on the fault reporting system which I found easy to use the deposit protection scheme worked well for me keep up the great work
thanks to all at Northwood Oxford
Herbert · 10 October 2022
Agent replied · 31 December 2024
Dear Jimmy
Thank you so much for your review and all of the Northwood team wish you all the best for the future in your new home, we hope you will be very happy there.
Many thanks
Northwood
★★★★★ 5/5
GoogleNorthwood provide a brilliant service, the staff are friendly, professional and helpful. All emails and queries were answered promptly and efficiently making the process a lot smoother. I highly recommend using Northwood as they provide a service that makes a stressful process a lot more manageable.
Bethany · 9 July 2025
Agent replied · 15 July 2025
Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear that you found our service helpful and that we were able to make the process a bit easier for you. It's great to know our team’s approach made a positive difference. We appreciate your recommendation and wish you all the best going forward.
★★★★★ 5/5
GoogleWhat an amazing agency .. I have been a tenant with them for two and a half years and they have been very prompt and professional.. I would like to thank Sujad and Loyds especially. Highly recommended.
Sam · 10 October 2023
Agent replied · 31 December 2024
Dear Sam,
Thank you very much for such positive feedback. We are extremely pleased you were so satisfied with the service level we provided, during the term of your tenancy.
We wish you all the best in your new flat and should you require any assistance in finding accommodation in the future, we would be happy to help.
Many thanks
Northwood team
★★★★★ 5/5
GoogleNorthwood really came through when I needed to find a new room to rent. They were friendly and efficient throughout the whole process, and I'd like to give a big shout out in particular to Lloyd, Julia, and Janice for their patience and professionalism.
Joe · 28 May 2025
Agent replied · 29 May 2025
Thank you so much for your kind words and for taking the time to leave this lovely review. We’re really pleased to hear that you found the process smooth and our team friendly and efficient. Your recognition means a lot.
Kind regards,
The Northwood Oxford Team
★★★★★ 5/5
GoogleI've been using Northwood Oxford to manage my flat for the last 12 months and have had a very positive experience. Wesley has always been quick to answer any queries and deal with any issues that arise and the tenants have been very good. All in all, very happy with the service.
Victoria · 1 January 2021
Agent replied · 31 December 2024
Dear Vicky
Thank you very much for such a positive review. We are so pleased you have been satisfied with our service to you, to date.
Many thanks
Northwood
★★★★★ 5/5
GoogleWe are selling our property with Sonita at Northwood, we've been very pleased with the service. Sonita has been friendly, professional and responsive. She's always kept us up to date with information and replied quickly and helpfully to any questions we've had. Great value for money too. Thanks Northwood!
Hayley · 1 January 2021
Agent replied · 31 December 2024
Dear Hayley
Thank you very much for leaving such a positive review. We are so pleased that we have been able to deliver the high level of service we always aim to provide and, that you have been satisfied!
Many thanks
Northwood
★★★★★ 5/5
GoogleJasmin has been extremely helpful and accommodating. Thank you for your support and quick response to our questions or needs regarding the property my flatmate and I had.
George · 25 February 2025
★★★★★ 5/5
GoogleNorthwood Oxford agency St Clement’s branch are the best and I like to do mortgages with the st Clement’s branch so lovely people's in the office
Austin · 15 March 2025
★★★★★ 5/5
GoogleThe team at Northwood were friendly, approachable and professional. They would always respond quickly to our reported maintenance issues, offered low fees and a fair valuation of the property, and I believe place the interests of the tenants first, which was much appreciated. I recommend for those moving to Oxford.
Martin · 2 January 2020
Agent replied · 31 December 2024
Dear Mr Gill
Thank you very much for your positive review. We are very please to hear that you were happy throughout your tenancy with our service.
Many thanks
★★★★★ 5/5
GoogleI have rented a room with them for 5 years and my experience has been very positive. They are very professional and ready to solve any emergency that may occur in a house, such as a bulb out and a boiler failure. Also, they help you in your critical moment, such as when someone has left the keys inside the room and is not able to open the door, as it has happened to one of my house mates, and I remember that Sujaad Ahmed had had to come very late in the evening for opening the door. I rate the Northwood Oxford Agents with 5 stars
Alessio · 2 January 2020
★★★★★ 1/5
GoogleThis is the worst property broker in united kingdom trust me never go to this agent no matter what happens. First they took me to the property which was officially on their website and i confirmed my place by paying holding deposit on the next day they told me we cannot let you this property due to its small-sized room and blah blah blah (though officially it was not) when i called them to confirm my booking for next property they rudely hanged the phone that we cannot let you any property. Trust me guys this is the worst estate agency in united kingdom do tell your friends and everyone to never go to this agent.
Raj · 10 October 2022
Agent replied · 31 December 2024
Dear Mr Shah
Thank you for providing feedback on your experience with us. We are very disappointed that you were unhappy, and we endeavor to provide a good service to all.
You were in the process of renting a room and yes, we had to cancel it as it was no longer possible to rent said room. We provided you a refund and offered you the option of an alternative property. However, your disappointment in our service and the subsequent communication was such that we feel it was mutually beneficial for you to source alternative accommodation.
Many thanks
Northwood
★★★★★ 5/5
allAgentsvery good renting
I am with Northwood for nearly two years. I have rent a one-bedroom flat from Northwood since 2017. I highly recommend Northwood Oxford if anyone want to rent a property at Oxford. They always response quickly whenever something need to be fixed or replaced. They charge very reasonable cleaning fee at the end of tenancy. The application fee is also quite reasonable comparing to other agencies. I want to say that I am very pleased with the service provided by Northwood. Most important, Northwood Oxford always tries its best to solve the problems by considering the benefit of the tenants, which is very rare at current âprofit is all that mattersâ era.
W · 2 April 2019
★★★★★ 5/5
allAgents"very good renting..."
I am with Northwood for nearly two years. I have rent a one-bedroom flat from Northwood since 2017. I highly recommend Northwood Oxford if anyone want to rent a property at Oxford. They always response quickly whenever something need to be fixed or replaced. They charge very reasonable cleaning fee at the end of tenancy. The application fee is also quite reasonable comparing to other agencies. I want to say that I am very pleased with the service provided by Northwood. Most important, Northwood Oxford always tries its best to solve the problems by considering the benefit of the tenants, which is very rare at current âprofit is all that mattersâ era.
W · 2 April 2019
★★★★★ 5/5
GoogleI would like to give 100000 stars *for this agency, they always made sure there was no issue with anything,been professional all the time and super kind.
Definitely number one pick for anyone who is looking for rent.
Well done Northwood, thank you for everything:)
Double thank you and phrases to Mr. Wesley:)
Krisztián · 8 August 2024
Agent replied · 31 December 2024
Dear Krisztian,
Thank you very much for your review and for such positive feedback.
We are extremely pleased to have been able to assist you during your term of tenancy with us.
Kind regards
Northwood Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.