Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHi here is Matthieu from France, I've contacted Martin&Co and in less than 1 week the keys of my new room were in my hands ! The whole paper process was really easy (still have 1 or 2 forms to fil in) and I was able to pay in cash because I haven't my bank account yet opened. My contact was Mrs Afreen Iqbal who was kind and very reactive during all our exchanges by mail concerning my inquiries. Cheers !
Matthieu · 5 July 2016
★★★★★ 5/5
GoogleAbi helped us diligently in the process of securing our house. We are very grateful!
Ellen · 22 November 2023
Agent replied · 23 November 2023
I'm delighted we were able to help Ellen! Kind regards, Bill
★★★★★ 5/5
GoogleStaff were friendly and prompt at getting back to us and making sure that we understood all the steps that were going to be taken. They were able to clearly manage our expectations of properties and were honest as to the pros and cons of each, working to read our likes and dislikes in order to cater for us the best they could. When we ran into difficulties with a credit check agency, staff were sympathetic and moved quickly to rectify the situation. Thoroughly recommended!
Andrew · 1 April 2015
★★★★★ 5/5
GoogleI was looking for a new flat in Oxford, UK that was both affordable and relatively close to where I work in the city centre. My contract at the old flat was about to expire, and I was a bit nervous about finding a new place in so little time and with long working hours. I dropped Martin & Co an email stating my preferences and price range, and got a reply with about 3-4 apartments to look at. I booked a viewing for 2 of them, and put in an offer for the one I liked. Within a week, all the paper work was taken care of by the agency - all I had to do was show up and hand in the contract with the required payment. I highly recommend it to anyone who's looking for a place to live!
Mohamad · 1 April 2015
★★★★★ 5/5
GoogleI was looking for a new flat in Oxford, UK that was both affordable and relatively close to where I work in the city centre. My contract at the old flat was about to expire, and I was a bit nervous about finding a new place in so little time and with long working hours.
I dropped Martin & Co an email stating my preferences and price range, and got a reply with about 3-4 apartments to look at. I booked a viewing for 2 of them, and put in an offer for the one I liked.
Within a week, all the paper work was taken care of by the agency - all I had to do was show up and hand in the contract with the required payment.
I highly recommend it to anyone who's looking for a place to live!
Mohamad · 23 March 2015
★★★★★ 4/5
GoogleRichard was very professional and his first showing became my first tenant. No mucking about, no endless viewings by disinterested visitors, he was on the button. Thanks Richard
Peter · 29 July 2019
★★★★★ 5/5
GoogleExcellent service from the staff, especially Luke. They always managed to get us to viewing on the day if not the the next, whenever and whatever we needed.
Barnaby · 29 July 2019
★★★★★ 5/5
GoogleI have let my properties through Martin & Co for a year now. My experience has been really excellent - the manager I am dealing with is very proactive and competent. Communication (telephone and emails) is swift and always followed-up. This is important to me as I am not always in the UK.
All issues are being dealt with by Martin & Co in an efficient and courteous manner. By far the best letting agent experience I had to date.
Happy customer.
Joerg · 6 July 2014
★★★★★ 5/5
GoogleDuring the six years that Martin & Co having been managing my property in Oxford I have been completely satisfied with the level of service that I have enjoyed.
Tenants have been carefully vetted: void periods have been kept to an absolute minimum: service problems have been dealt with efficiently and payment has always been made timeously.
In addition, both the management and staff at Martin & Co are extremely friendly and highly professional.
As a landlord living outside the UK, it is reassuring to know that my property is in such good hands and that in my absence I can entrust Martin & Co in Oxford to resolve all issues relating to my property.
The result is a property investment that gives me a trouble free return and regular income.
I would recommend Martin & Co to both landlords and tenants who wish to work with a professional letting agency and to deal with people who deliver excellence of service.
Ron · 6 July 2014
★★★★★ 5/5
GoogleDuring the six years that Martin & Co having been managing my property in Oxford I have been completely satisfied with the level of service that I have enjoyed. Tenants have been carefully vetted: void periods have been kept to an absolute minimum: service problems have been dealt with efficiently and payment has always been made timeously. In addition, both the management and staff at Martin & Co are extremely friendly and highly professional. As a landlord living outside the UK, it is reassuring to know that my property is in such good hands and that in my absence I can entrust Martin & Co in Oxford to resolve all issues relating to my property. The result is a property investment that gives me a trouble free return and regular income. I would recommend Martin & Co to both landlords and tenants who wish to work with a professional letting agency and to deal with people who deliver excellence of service.
Ron · 1 April 2014
★★★★★ 5/5
GoogleI have let my properties through Martin & Co for a year now. My experience has been really excellent - the manager I am dealing with is very proactive and competent. Communication (telephone and emails) is swift and always followed-up. This is important to me as I am not always in the UK. All issues are being dealt with by Martin & Co in an efficient and courteous manner. By far the best letting agent experience I had to date. Happy customer.
Joerg · 1 April 2014
★★★★★ 5/5
GoogleMartin & Co have always found tenants for me quickly and with minimal voids. The tenants have never caused any problems and have always paid on time, I put this down to the thorough reference process Martin & Co adopt and the fact that they have given me their honest opinion when putting forwards applicants details. They don’t simply want to let my property and leave me to face the consequences despite being tenant find landlord. They genuinely seem to care. Thanks as always for all your hard work over the years. Nick B, Kennington.
Nick · 6 July 2013
★★★★★ 5/5
GoogleI highly recommend Martin & Co and will do so to all my friends. Especially Dani who went out of her way to help me with my enquiries. Thanks!
Simon · 5 July 2018
★★★★★ 1/5
GoogleDon't want to help don't like answering the phone and it seems that that just want people to get out of there homes so they can have there bonus
Melissa · 1 August 2022
Agent replied
Melissa, having left this review you have informed Mudassar that your frustration and comments relate to your solicitor and not to Martin & Co. I have heard Mudassar speak with you at least one a week over the last four months. I request that you withdraw your comment given it is not meant for Martin & Co and can prove quite damaging when I believe that Mudassar has shown great commitment and patience.
★★★★★ 5/5
GoogleExcellent communication from Mudassar (Maz) Rana throughout the process of purchasing through Martin and Co Oxford. Hope to buy again through you soon! Would recommend to anybody buying or selling.
Adam · 16 June 2022
Agent replied
Adam, Thank you so much for your feedback. Kind regards, Bill
★★★★★ 5/5
GoogleGreat team - really helpful and always friendly atmosphere in the office when you go!
Charlotte · 9 October 2023
Agent replied · 9 October 2023
Charlotte, thank you for taking the time to provide feedback, we try to foster a professional, supportive and fun working environment. kind regards, Bill
★★★★★ 5/5
GoogleGreat viewing from Luke V last month, gave a thorough and detailed explanation of the property and was a generally nice & happy chap! Thanks Luke!
Ayeesha · 29 July 2019
★★★★★ 5/5
GoogleFantastic experience. Thank you to Conor Taylor especially, he proved to show so much passion and interest. Conor I would highly recommend to anybody! Thanks again.
Daniel · 29 July 2019
★★★★★ 5/5
GoogleIt is always a pleasure dealing with Martin & Co Oxford. The staff are extremely helpful, friendly and are good laugh - especially Rob, Luke, Lizzie and Kate
Zoe · 5 July 2017
★★★★★ 5/5
GoogleI recently bought a flat with the help of Tamsyn Edgar from Martin & Co. She was very helpful throughout the process, always replied very promptly and liaised well between me and the vendors. Overall it was a very good service.
FRANCES · 5 July 2019
Agent replied
Frances, thank you for taking the time to feedback on the service that Tamsyn provided. This reflects our focus on improving our communication with buyers and sellers to ensure that they are always fully aware of progress and our work on their behalf.
★★★★★ 5/5
GoogleI contacted Martin and Co to view properties in a specific area of Oxford that would suit my needs. Luke Vecchione responded immediately with various properties and I was able to view them very quickly. Luke handled the viewings in a very professional manner and answered any questions that I had, making sure that I was comfortable through out the whole process. I would highly recommend working with Luke and Martin and Co.
Robyn · 20 May 2019
★★★★★ 5/5
GoogleI contacted Martin and Co to view properties in a specific area of Oxford that would suit my needs. Luke Vecchione responded immediately with various properties and I was able to view them very quickly. Luke handled the viewings in a very professional manner and answered any questions that I had, making sure that I was comfortable through out the whole process. I would highly recommend working with Luke and Martin and Co.
Robyn · 22 March 2019
★★★★★ 5/5
GoogleWe use Martin & Co to let our properties. We deal with Luke and he is great! He has a good knowledge of the market and filled our properties very quickly at the rental we desired! Punctual, professional and thorough, highly recommend!
Camilla · 5 July 2018
Agent replied
Camilla, Thank you for your feedback it is great to receive, and I'm please Luke did a great job. Bill
★★★★★ 5/5
GoogleI have recently rented a flat through Martin & co and I would high recommend using them. I was fortunate enough to have been dealt with by Luke in the Headington-Oxford branch and I have never come across a more professional or accommodating estate agent! He went above and beyond what I would have expected to ensure that I ended up with the exact property I wanted. A 5* service... thank you!
Oliver · 22 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.