5/5
GoogleSamantha has been a fantastic help in finding a new place to rent. Good communication, quick and easy administration. Thanks
Trusted Agent profile · Oxford
Verified
Martin & Co Oxford reviews
★★★★★
550 reviews across 4 platforms
31 Woodins Way, Oxford, OX1 1HD
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Martin & Co's office in Oxford, at 31 Woodins Way, is rated 4.3 out of 5 across 550 reviews on four platforms, including 541 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.
541
Reviews on Google
This office
1
Reviews on Yell
This office
1
Reviews on The Trusted Agent
This office
7
Reviews on Trustpilot
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Oxford
We are an established estate and lettings agent based in central Oxford with a sister branch in Thame. We have been selling, letting and managing properties in and around Oxford for 15 years including in Cowley, Headington, Marston, Summertown, Botley, Central Oxford, Kidlington, Woodstock, Yarnton and Wheatley. We find tenants of all types for landlords, including professionals, academics, post & under-graduate students, and foreign nationals visiting for work and study. Our professional property managers look after landlord properties pre-occupation, during tenancies and post tenancy, ensuring that rent is collected, repairs and maintenance are completed cost-effectively and tenants and landlords are guided through the process when tenancies conclude. We have a reputation for helping homeowners and landlords buy and sell properties, and feedback demonstrates our superior sales support and communication throughout the process. David Rebe is the current Managing Director of Martin & Co in Oxford, and has over two decades of experience in the real estate industry. He acquired Martin & Co Oxford in 2024. His focus is on the continuous refinement of our service offering with a view to constantly optimising the investment returns for our valued clients.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Google5/5
GoogleRob was very helpful and made our process in finding a house extremely easy- very pleased!
5/5
GoogleI have dealt with Lulia on numerous occasions and she is a delight to deal with!!
5/5
GoogleI recently view a property with Martin and co and was overwhelmed by the service, luke was the estate agent I was dealing with and he went above and behond to fit me into his schedule, although I did not take the property is was down to no fault of Luke and his amazing professional customer service. I felt valued and safe with him.
5/5
GoogleCannot recommend Kate Mittell enough! She’s always helpful regardless of what my query is!
5/5
GoogleVery professional service from the lettings team. I was assisted through the process by Mr.Jordan Baskerville, who responded promptly and ensured that the tenancy agreement process was smooth and successful.
Agent replied
Baqer, thank you so much for taking the time to share your positive feedback.
5/5
GoogleLuke was really helpful in helping us to find the right property, really appreciated. Would recommend!
5/5
GoogleThank Rob for finding us a great house. best estate agent around oxford!
5/5
GoogleJust completed a stress free move thanks to Luke at Martin&co 100% would recommend.
5/5
GoogleMaz worked really hard to get our sale through. Very professional and knowledgeable.
Agent replied
Caroline, Thank you for taking the time to feedback. I'm delighted Maz was able to help. kind regrds, Bill
5/5
GoogleLuke found me a room very quickly which is much appreciated due to my circumstances at the time, everything was drawn together simple and promptly. Thank you!
Agent replied · 28 September 2023
Ellie, thank you for taking time to feedback. We're very pleased that we were able to help!
5/5
GoogleVery pleasant experience renting with Martin & Co Luke was always very helpful.
5/5
GoogleHaving been with a poor local agent for a couple of years, I invited Richard around to appraise my flat. He has been nothing but honest, friendly and professional since we met and I would not hesitate to recommend him to anyone. Even now that I live further afield he is always willing to provide advice and assistance if I need it.
5/5
GoogleLuke found me a room very quickly which is much appreciated due to my circumstances at the time, everything was drawn together simple and promptly. Thank you!
Agent replied
Ellie, thank you for taking time to feedback. We're very pleased that we were able to help!
5/5
GoogleHaving been with a poor local agent for a couple of years, I invited Richard around to appraise my flat. He has been nothing but honest, friendly and professional since we met and I would not hesitate to recommend him to anyone. Even now that I live further afield he is always willing to provide advice and assistance if I need it.
5/5
GoogleI recently used Martin & co when looking to rent a property. I would definitely recommend them to friends and family. The agent we dealt with, Luke, was always going the extra mile to make sure we were happy and found the right property at the right price within our search criteria. Very happy with the property and customer service!
5/5
GoogleI live in the US and am moving my family to Oxford for a sabbatical year. Martin & Co was incredibly easy to work with from overseas. Samantha Grimes, the letting agent, was responsive, on-the-ball, clear about everything, organized, and always cheerful and friendly. I recommend Martin & Co, and Sam, for sabbatical rentals and others moving from overseas to Oxford.
1/5
GoogleWorst agency in Oxford. Trying to rob expats for their own profit.
Agent replied
Lionel, we have no record of you as a tenant nor as an applicant for a new tenancy. I suspect you meant to review a different Martin & Co? Please let me have further information and I will either respond or redirect you to the correct franchisee. We take our reviews seriously and I believe this poor rating should not be applied to us. kind regards, Bill
1/5
GoogleDidn’t reply on emails and didn’t hold to their promises made on the phone. „Yes, we will make a Video of the property for you tomorrow“ - Guess who never replied to me again. When a company doesn’t even replies to future tenant, then how do they treat their actual residents. Wouldn’t recommend renting from them.
5/5
GoogleVery good all encompassing service provided. The agent I dealt with in person, Luke, took the time to understand what I was looking for and gave me several options which suited my needs. All issues/ queries were dealt with quickly and professionally by their back of house team Iulia/ Paula. Would use again in a heartbeat.
1/5
GoogleMy company did some work for Martin and co-and weren’t paid very bad customer service would not recommend this company for anything at all
Agent replied
Oh Dear, it is disappointing when a supplier like Mr Fry is unable or unwilling to take responsibility for their own actions. Below is the text of the email we recently sent to Mr Fry to explain why we were unwilling to pay him for his service. We have an extensive list of trusted suppliers with whom we have long-term relationships, they deliver quality service and can be relied upon. Mr Fry has shown himself to fall below the high standards we require and will not be used in future. Email text below: Dear Michael, Further to your call earlier this week, I have spoken with our Director, Bill Cooper, regarding this matter. Below is a timeline of events and communication between you and I regarding this job which has resulted in unsatisfactory work; 19th January, I raised the job to you to quote to clean the windows and surrounds, initially just the ground floor front and back 22nd January, I sent you the photos you had asked for in order to provide a quote 24th January, you provide a price 1st February, I asked if this includes the surrounds and asks for a price to do the whole house 2nd February, you replied ‘windows and frames £80’ therefore I have to ask if this is for the whole house, you don’t reply 5th February, I email you to book the job in to do all the windows and frames on the whole property “upstairs and down” and ask if this can be done on Wednesday 7th February, you say you cannot go that day but do not specify when you can attend 6th February, I ask if you can collect keys when you attend as I explain I don’t think that there is side access to get to the rear of the property 9th February, you email to say that you “got round the back and did the job yesterday” (suggesting the 8th February) and sent an invoice for £96. As I have already explained to you, you can’t have ‘got round the back’ as there isn’t side access and you did not collect the key. As well as this, due to not being told that you would attend on 8th February 22nd February, I ask you if you did indeed complete the job given that the occupant of the upstairs flat has reported that the windows have not been cleaned 26th February, I chase you for a response 7th March, You respond to say that the upstairs flat was not included and that it was just the bottom that you had done. This is clearly not what I had asked given that I explicitly stated in my emails of 2nd February and 5th February (copies attached) that it was for the whole house. You and I spoke about this on the phone and you advised that you would go back within a couple of weeks to do the upstairs windows as per your quote. 3rd April, I chase you to ask when you are going to go back to do the upstairs windows as discussed, you don’t respond. The landlord instructs an alternative window cleaner to attend to clean the upstairs and rear windows as you had failed to confirm that you will and can still attend. You then attend in June, again without any notice being given to us or to the tenant, claim that you cleaned the windows and demand payment for your invoice. As I am sure you can appreciate given the evidence above, the job was not completed as per the quote and was not completed within a reasonable timeframe resulting in the landlord having to pay somebody else to do the work. Due to the unsatisfactory work completed by MRF cleaning, we will not be paying the invoice for £96.
5/5
GoogleKate, where would I be without your fine command of detail, your calm and friendly helpfulness, and your gritty, game-winning determination? You've unfailingly sorted things out for me over the years. Thanks for everything. I really hope you get the recognition you deserve, and also that you'll be able to go on helping me in the future.
5/5
GoogleKate, where would I be without your fine command of detail, your calm and friendly helpfulness, and your gritty, game-winning determination? You've unfailingly sorted things out for me over the years. Thanks for everything. I really hope you get the recognition you deserve, and also that you'll be able to go on helping me in the future.
5/5
GoogleVery good all encompassing service provided. The agent I dealt with in person, Luke, took the time to understand what I was looking for and gave me several options which suited my needs. All issues/ queries were dealt with quickly and professionally by their back of house team Iulia/ Paula. Would use again in a heartbeat.
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Questions about Martin & Co Oxford
Has Martin & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin & Co, Oxford won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to Martin & Co Oxford and up to three other top-rated agents near Oxford.
