Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleTenants have been a nuisance in our area, rubbish dumped on the street at departure, suggests very poor vetting of tenants.
Jon · 10 November 2019
Agent replied
Mr Rees, whilst we encourage feedback, we do require a property address in order for us to be able to respond effectively. Many properties are managed by the landlord. Our vetting of tenants follows industry good practice and we work with an ARLA-approved reference agent. However, referencing can not assess future behaviour of tenants. I'd be grateful if you would provide further details so we can investigate your allegation and validate whether they are appropriately directed at Martin & Co.
★★★★★ 5/5
GoogleI have recently moved into a rented property. I was looked after by Afreen. She went far and beyond to help me, as id never rented before. She was so helpful and professional. An absolute pleasure to deal with. I can't thank you enough for such a painless and easy move.
Michele · 29 July 2019
★★★★★ 5/5
GoogleMade an appointment on very short notice and was lucky enough to be dealing with Luke Vecchione who showed be 2 excellent properties fitting my outlined criteria. Luke subsequently, ensured the rental process was negotiated in a smooth and professional manner, answering all questions asked with great patience. Would highly recommend.
Callum · 29 July 2019
★★★★★ 5/5
GoogleGreat Customer Service and very helpful throughout the process! Highly recommended!
Old · 13 September 2021
Agent replied · 13 September 2023
Tom, Thank you so much for taking the time to provide feedback. I'm glad we could help.
★★★★★ 5/5
GoogleLuke has shown us around a couple of rental properties now, each time he has provided brilliant service, he has been able to answer every question we’ve thrown at him to a good standard and always seems happy to help. Would definitely recommend Martin and Co after dealing with him.
Aden · 29 July 2019
★★★★★ 1/5
GoogleHarold, I responded to your tenant colleague at length previously about the issues you raised and explained why the criticism is misplaced and unfair. I will not repeat that on this occasion. Kind regards, Bill
Harold · 1 September 2022
★★★★★ 5/5
GoogleThey were very helpful in finding a pet-friendly house to rent, also very responsive about any issues.
Neringa · 23 August 2019
Agent replied
Neringa, thank you for taking the time to leave a review. I'm pleased we were able to find you a pet-friendly home.
★★★★★ 5/5
GoogleMartin & Co have let a couple of flats on Oxfordshire for me....they are efficient and extremely helpful. I have appreciated their advice on rent and on finding suitable tenants quickly. Everything has always run smoothly and is hassle free. I would not hesitate to recommend the business - and the people there.
Kate · 6 July 2015
★★★★★ 5/5
GoogleWe rented a flat in Headington via Martin & Co. and our experience was very positive. Luckily we had no need of maintenance, thus I can't comment on that side, but check in, check out and communication went smoothly. I would definitely recommend this agency for renting a property in Oxford.
Marco · 5 July 2017
★★★★★ 4/5
GoogleIulia, from the office of Kidlington, was really helpful and supportive with all my questions. She clarified every single one during the whole process, and they were quite a few, since it's the first time I'm moving to England and I rent a property through an estate agent.
MIGUEL · 29 July 2019
★★★★★ 5/5
GoogleGreat Customer Service and very helpful throughout the process! Highly recommended!
M2T2 · 15 December 2020
Agent replied
Tom, Thank you so much for taking the time to provide feedback. I'm glad we could help.
★★★★★ 5/5
GoogleGreat service. The staff are approachable and extremely helpful. Would definitely recommmend them to others
Mary · 9 July 2019
Agent replied
Mary, thank you for your kind feedback. My staff love to hear that their work is appreciated
★★★★★ 3/5
GoogleElise, thank you for your review. I notice you are a tenant in a property supported by us. I'd welcome a better insight into how you feel we could improve, and will contact you separately. kind regards, Bill
Elise · 30 March 2021
★★★★★ 5/5
GoogleMy partner and I had amazing service from Luke. He helped us find our perfect property and was always extremely prompt at getting back to us regarding any queries that we had. We will definitely be using Martin and co in the future.
Sophie · 29 July 2019
★★★★★ 4/5
GoogleWe have been using Martin and Co Oxford for a number of years now after a bad experience with our previous agent and have found them great to work with. All the staff are helpful and friendly. We are in safe hands.
Eugenia · 29 July 2019
★★★★★ 4/5
GoogleHelpful staff and good service, we had no problems getting everything sorted. Fees aren't cheap, but appear competitive. However I am pleased with the service we received and staff were also very helpful once we had moved in which was really appreciated.
Samuel · 29 July 2019
★★★★★ 4/5
GoogleMartin & Co were very helpful when looking for a property and were always available to contact unlike other letting agents. We ended up finding an ideal flat and even with a couple of problems such as parking issues these were sorted very quickly. Would recommend!
Sam · 13 August 2014
★★★★★ 4/5
GoogleMartin & Co were very helpful when looking for a property and were always available to contact unlike other letting agents. We ended up finding an ideal flat and even with a couple of problems such as parking issues these were sorted very quickly. Would recommend!
Sam · 6 July 2014
★★★★★ 5/5
GoogleEstate agents get a bad name but I've always been pleased with Martin & Co! Kate in finance is lovely, but all the team are great and have been welcoming to me the many times I have popped in the office. Great bunch!
Laura · 5 July 2018
★★★★★ 5/5
GoogleAmazing staff everyone was extremely friendly and Luke the agent who showed us around the properties was amazing at answering all our questions and making sure we knew exactly what the protocol is when renting a property for the first time!
Katie · 29 July 2019
★★★★★ 5/5
GoogleI wanted to move in quickly and they had me in the house in 2 weeks. When I lost my keys they went out of their way for me and I had new ones as quickly as I could receive them.
Prodigal · 29 July 2019
★★★★★ 5/5
GoogleAlthough we didn't rent through Martin & Co in the end, the service was impeccable, complete down to the lovely Kate Mittell, I've never known an agent so good and so dedicated to the job, keep up the good work Kate
Joseph · 29 July 2019
★★★★★ 5/5
GoogleVery helpful staff and very accommodating! Thanks for everything!
Megan · 29 July 2019
Agent replied
Megan, Thank you for taking the time to feed back your positive thoughts. I'm really pleased the team were able to help you.
★★★★★ 5/5
GoogleEstate agents get a bad name but I've always been pleased with Martin & Co! Kate in finance is lovely, but all the team are great and have been welcoming to me the many times I have popped in the office. Great bunch!
Laurie · 21 August 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
