John D Wood Oxford reviews

★★★★★ 1/5

Trustpilot

I rented this apartment for a two-month…

I rented this apartment for a two-month stay. It was a disappointment. Throughout the stay, there were consistent delays in resolving basic matters. Requests often went unanswered and required multiple follow-ups. You should be warned that there is construction in the building next door. The agency and landlord did not disclose this. Most concerningly, despite having departed the apartment months ago and received a report from them that everything was left in great condition, we have still not received the security deposit. It seems that their delays may not have just been bad service but rather bad faith.

Kristina · 5 February 2026

★★★★★ 5/5

Trustpilot

Paris was super helpful from the…

Paris was super helpful from the beginning to the end, always responsive! Big shout also to his team in Notting Hill! Thank you

Giulia · 17 April 2026

★★★★★ 1/5

Trustpilot

John D WOOD Battersea Park Road

John D WOOD Battersea Park Road Disingenuous and incompetent. Having engaged JDW to sell a property in Battersea, they were full of promises and , quite frankly, untruths! The Property attracted a buyer quite quickly, and we were assured that the purchaser wanted to complete within a few weeks- 6 . We instructed Solicitors, and they started the work. After being repeatedly assured by JDW that the purchaser was very keen to get the sale completed, after a number of weeks I phoned my Solicitor to ask progress. A phone call was made to the Purchasers Solicitor by ours, and She was told that the fees for searches had not even been paid! No work hard been done. We cancelled the sale, and received a bill for over £2,000 to cover the work involved that we had asked to be undertaken. Lazy, incompetent, doesn't even come close to how we feel about JDW

AS · 27 January 2026

★★★★★ 5/5

Google

We have had a great experience with the team at John D Wood. We purchased a house recently and they worked hard to ensure there was a fair exchange for both the buyer and seller. A special mention for Wai Yee for his help and attention to detail on the house. Daniel and Annie showed us around a number of houses ensuring what we chose in the end was the right house for us in the coming years. Many thanks!

Kin · 23 February 2025

★★★★★ 5/5

Google

As landlords, I only wish we’d worked with John D Wood years ago. Faced with a request to set up a tenancy in a particularly short space of time, Katie, Jackie and the team were professional and calm, and we can’t thank them enough. Melanie and Carol have dealt with the property management side of things, and again we’ve been impressed with their ability to get things done quickly and efficiently. We don’t live near to Oxford, and it’s great to be able to rely on JDW, confident that our tenants will be happy with them too.

Linda · 20 June 2021

★★★★★ 5/5

Trustpilot

Highly recommended

I wouldn’t hesitate to recommend the Notting Hill team, and especially Paris, to anyone looking for a reliable and proactive estate agent.

Sergio · 8 April 2026

★★★★★ 5/5

Trustpilot

Can Gelirli and his team at the…

Can Gelirli and his team at the Belgravia Office gave been outstanding in organising and selling our flat in Pimlico. Thank you Cam for all your help and effort. Ivan

Ivan · 26 January 2026

★★★★★ 5/5

Google

Fantastic Halloween effort! A brilliant and creative idea. Worth a visit.

Claire · 7 October 2026

★★★★★ 5/5

Google

Andrew Topping of John D Wood in Summertown has helped us to buy and sell in the course of our moving houses over the last 12 years. When visiting recently to value our current property he was as personable as we have come to expect, and he conducted his work with the utmost professionalism. We would recommend his services, and those of his staff, to others, without reservation.

Pru · 13 June 2025

★★★★★ 1/5

Trustpilot

I wish that I read the reviews prior to…

I wish that I read the reviews prior to my dealings with this agent. I’ve been a landlord for decades, have mostly stayed with the same company for a very long period, any issues were always resolved promptly and I felt that my custom was important. Having engaged JWD for a very short time, I’m bitterly regretting my decision. Before tenants were found, I stipulated that the I’ve always directly seen to any issues arising from the tenants regarding the property, that I engage my own contractors. But lo and behold, JDW has taken a “FLOAT “ from the rent received. It’s not possible to contact the person responsible as they only have “SKELETON “ staff working!! Since my engagement with the agency, having spoken with a few people, it transpired that there are quite a few disgruntled people like me who find that the agency doesn’t provide an adequate service.

Marie-france · 29 December 2025

★★★★★ 5/5

Trustpilot

Thank you Paris!

Used the Notting Hill branch and had a smooth experience. Paris was helpful, knowledgeable, and easy to work with.

CHIARA · 9 April 2026

★★★★★ 5/5

Google

I would like to commend the service at John D. Wood to anyone looking to purchase a property in Oxford. I had used other agents in a four year search for a property and was unable to find anything suitable. In a desperate frame of mind, I spotted a property for sale with JDW. The guidance and service that followed was unexpected as I had sold my own property through another agent. JDW guided me through the purchase with efficiency and good humour and excellent guidance. I was particularly helped by Annie Crum whose advice on a number of particular problems was invaluable. I am now very happily settled in the house they enabled me to purchase. and remain grateful for every piece of advice that came from this agency. S. Wilson, Oxford

Susannah · 20 June 2020

★★★★★ 5/5

Google

Having had my house on the market for three months with an online agent, with no offers, I researched the track record of High Street agents in the Summertown area and discovered that John D Woods rated as the fastest at selling properties in recent months. Their fees were reasonable and they lived up to their record on speed. I accepted an offer within three weeks of making the switch to their services. Daniel, Annie and the team have been helpful, friendly and available throughout.

Laura-Doe · 20 June 2020

★★★★★ 5/5

Trustpilot

Sophie has been exceptional with her…

Sophie has been exceptional with her patience, advice and guidance in finding suitable properties to view

Ellen · 16 April 2026

★★★★★ 5/5

Trustpilot

Satisfied with the whole process

Satisfied with the whole process. Paris was extremely helpful, available for any questions/concerns and accommodating.

Kristine · 15 April 2026

★★★★★ 5/5

Trustpilot

Tom and his team made letting my…

Tom and his team in the Belgravia office made letting my property a great experience, thankyou.

Hopkins · 7 April 2026

★★★★★ 5/5

Google

JDW managed extensive renovations at my property before the installation of new tenants. Everything was done to the highest professional, quality and efficient standards. Special thanks to Carol who led the project and to Jackie and the back-up team in the office. JDW have now been managing the property since 2012 and I have never had anything but the highest praise for their performance.PositiveResponsiveness, Quality, Professionalism, Value

David · 20 June 2022

★★★★★ 5/5

Google

We were very fortunate to have let through John D Wood in Summertown for the past three years. Celia helped us get our first flat when we initially moved to the UK from the US and it was a very positive experience, which we were particularly grateful for since we were unable to view the place in person before moving. Celia was extremely helpful, responsive, and the flat exceeded our expectations when we arrived! We also dealt extensively with Carol who helped manage our property and she was always very kind, easy to work with, and dealt promptly with any concerns. When we moved to another property managed by John D Wood, Carol, Celia and Jackie were really helpful in finding us a new place and the transition went very smoothly. The second property was also managed by Carol and we continued to be very happy with her service! In general, we found the staff to be very kind and accommodating and are so happy to have worked with them!

Summer · 21 June 2019

★★★★★ 5/5

Trustpilot

J D Wood deliver quick tenant find …

Our flat had been on the market with another leading agency for a while but we’d not received any response. It was amazing to see Tushar work to get the property listed and the J D Wood team turn it around within a week or so to get a tenant in. Super quick and efficient. Whole process was very smooth and professional.

Vikas · 17 April 2026

★★★★★ 5/5

Trustpilot

Victoria was attentive informative and…

Victoria was attentive informative and an absolute pleasure to deal with highly recommend

Tom · 24 April 2026

★★★★★ 5/5

Google

I recently appointed J D Wood as sole agents for the sale of my property. They were very responsive and quickly found a buyer. At all times they have kept in touch providing regular updates. All the team have been extremely pleasant to work with and I would have no hesitation in recommending them to others. Thank you Daniel, Celia and Annie.PositiveResponsiveness, Quality, Professionalism, Value

Maureen · 24 August 2022

★★★★★ 5/5

Google

Absolutely faultless service from the whole team at John D Wood Oxford in supporting us to rent our house as we move abroad for a few years! Special mention to Katie, Jackie and Christian for their tremendous efforts in making the whole process as easy and as smooth as possible. Thank you!

James · 11 October 2023

★★★★★ 5/5

Google

I’ve had a positive experience buying a property through John D. Wood. Andrew in particular has been fantastic and very communicative in providing updates on the sale. It makes such a different to have an agent that sees the purchase through from beginning to end.

Bella · 5 December 2025

★★★★★ 1/5

Trustpilot

1 star is too much for them

1 star is too much for them. They are paid to manage a rental property & significantly failed to do so. Their breaches of contract include: 1: Letting safety certification (electrical)expire despite being authorised to act 8 weeks previously. 2: Never performing the annual inspections or reporting on the property 3: Failing to send financial reports or accounts for their charges 4: Extremely poor negotiators 5: Failed to report when a tenant was in arears (3 months in arears) 5: Failed to do anything about the arears beyond a few emails- not even to visit the property. 6: Instructed formally by email to send a section 8 eviction notice. A section 21 was sent instead. 7: Refusing to call back or pick up the phone -always in meetings unless I gave a false name when they were oddly available! I am currently seeking legal advice

David · 5 November 2025