Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom initial meeting to completion I found Alex and his team to be professional and easy to work with. In addition, Alex took into account that I lived several hours away and assisted in everyway he could , and anticipated any challenges and sorted them without any asking . I could not have asked for better service.
Jo · 3 July 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookI have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.
Harry · 3 November 2019
Agent replied
Thank you mate! Happy to help ????
★★★★★ 5/5
GoogleJack has been very helpful to my brother and myself, during our house purchase. Was quick to respond to any questions and provided good details about the property during the negotiations etc... Chancellor are good estate agents, 5 stars!
Captain · 25 July 2023
Agent replied · 29 July 2023
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleJordan Gibbs was very supportive in finding us the perfect house and walking us through the process of obtaining it.
Namrata · 26 August 2024
Agent replied · 25 October 2024
Dear Namrata Chakraborty,
Thank you for taking the time to leave us a positive review! We are thrilled to hear that Jordan was able to provide you with a top-notch service and assist you in finding the perfect house. Our team takes pride in delivering excellent customer service and making the home buying process as smooth as possible for our clients.
We appreciate your review and hope you enjoy your new home. Please do not hesitate to reach out to us in the future if you have any questions or needs related to real estate.
Best regards,
Chancellors - East Oxford Estate Agents
★★★★★ 5/5
GoogleTilly was very helpful and made finding a house to rent an easy and pleasant process.
Charlie · 28 October 2024
Agent replied · 11 November 2024
Thank you for leaving us this great review Charlie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleChancellors will overcharge you on rent, and not return your deposit. We’ve been trying for months to retrieve a rent overpayment, and despite dozens of reminders and threats of legal action nothing has happened. Our deposit has not been returned after the end of tenancy, despite the return being agreed and the legal window to return the deposit having lapsed. The lack of professionalism is breathtaking.
Simon · 25 September 2024
Agent replied · 25 October 2024
Thank you for bringing this to our attention Simon, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 5/5
GoogleAmazing service provided.
We can contact him at anytime of the day and will have the reply very quickly.
Thanks Jordan for your help to make our move easier.
Frederico · 7 March 2024
Agent replied · 21 March 2024
Thank you Frederico for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 3/5
GoogleJordan at Chancellors has been excellent to work with. Jordan was knowledgeable, able to answer all my questions and was very quick in follow ups. He went over and above to deal with all my questions. I hope he get the recognition he deserves.
Shubham · 12 February 2023
Agent replied
Thank you for leaving us this great review Shubham, It would mean a lot to the East Oxford team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleTilly was so helpful throughout the process and was always happy to our questions.
Edith · 18 November 2024
Agent replied · 9 December 2024
Hi edith, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleManisha demonstrated wonderful house buying expertise, from the first viewing showing us around the property, her phone & email communications, to handling all queries & buyer issues graciously.
Helena · 15 August 2026
★★★★★ 5/5
Googleestate agent Tilly Saxton made the process of letting the property quick and easy
Mia · 9 November 2024
Agent replied · 9 December 2024
Hi Mia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleI need to express my sheer disgust at the Cowley Road sales department of Chancellor’s in East Oxford, in particular the manager Wasim. I usually only like to write positive and good reviews, but I feel that it’s so important for people to be warned and to know about how badly we have been treated by them, otherwise they will never stop behaving like this and changes will not be made.
He lied to us about a crucial/key thing relating to a problem with the house, as we put in our offer. We tried to get it in writing from him from the start about what he had said the vendors were going to do about fixing this issue with the house and although he promised to give us this, we never received it. This was just the start of a long list of problems and more lies. Aside from the “trick” to opening the front door, and us having to wait to get in for over 20 minutes.
The communication with him from start to finish was absolutely terrible. He has zero communication skills and continually did nothing he said he was going to, resulting in us eventually having to pull out of the purchase.
This has been the most stressful experience for us and we feel so upset at the way we have been treated, but relieved to not be buying a house from Chancellor’s.
Please take our advice and do not use this branch of Chancellor’s ever.
Thanks for taking the time to read this review.
Emma · 9 December 2023
Agent replied · 30 December 2023
Hi Emma, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleVery efficient, professional, thorough and diligent service from Jordan and his team.
Darren · 25 November 2024
Agent replied · 9 December 2024
Thank you Darren for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMr Jordan Gibbs has been very helpful and supportive throughout the letting process . 👍😊 …
Manisha · 25 September 2024
Agent replied · 25 October 2024
Thank you, Manisha, for your kind words! We're thrilled to hear that Jordan Gibbs provided you with helpful and supportive service during your letting process. At Chancellors - East Oxford, we strive to ensure our clients have the best experience, and it's great to know we succeeded with you. If you need anything else, don't hesitate to reach out! 🌟
★★★★★ 5/5
GoogleJordan was so helpful, friendly and professional. He helped us find a home quickly and efficiently. We are very happy with the service received from Chancellors Cowley.
Laura · 29 February 2024
Agent replied · 21 March 2024
Hi Laura, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleJordan Gibbs has been excellent so far in supporting me in the process of finding a house, has been continuously updating me on all matters and has been making the process really easy and straightforward.
Emily · 23 August 2023
Agent replied · 26 August 2023
Hi Emily, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleExcellent communication & service beyond the expected. Reliable and dedicated to clients.
Alan · 1 April 2026
Agent replied
Thank you Alan for this 5 star review, we are glad you had a great experience with us!
★★★★★ 1/5
GoogleAvoid Chancellor’s at all cost if you are looking to rent a place. I’ve rented in the UK for 10 years and never have I seen a worse agency. They will take for ever to respond to any request and then will make some stupid response on a Friday evening. Don’t expect them to deal with anything urgent, or to be reasonable. I’m three weeks into a long-term contract and regretting it already. My flat is nice, but this agency is just a big scam. I just wish I had listened to all the people that said they were the worst before I rented.
Juan · 1 October 2023
Agent replied · 30 December 2023
Hello, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 5/5
GoogleTilly was very helpful to get all my paperwork sorted out.
George · 4 November 2024
Agent replied · 11 November 2024
Hi george, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleTilly Saxton was really helpful and cooperative! Best college at Chancellors!!
India · 28 October 2024
Agent replied · 11 November 2024
Thank you for leaving us this great review India, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleJordan was a huge help during my property search. I wish I could give more than 5 stars. Jordan was very informative and answered all my questions quickly and with care. Thank you!!
Tess · 12 August 2023
Agent replied · 26 August 2023
Hi Tess, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleJust to say that Chancellors Oxford has been superb at finding good tenants for my properties, I am especially grateful to the East Oxford branch Manager Helen Wood for being so professional and experienced in the rental market.
John · 7 March 2023
Agent replied
Thank you for leaving us this great review John, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleDon’t bother if you’re a student or young person. Regardless of your credit, you’ll need a guarantor and I was being attended to by Josephine who was so rude and blunt.
Some things happened on my end and I couldn’t rent a house through them anymore, but the way Josephine overall handled the situation was not nice at all!
Louise · 18 October 2024
Agent replied · 25 October 2024
Hello Louise, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.ukso we can investigate further. Many thanks.
★★★★★ 5/5
GoogleJordan Gibbs delivered a first rate service and found a tenant for my flat within one day of the property coming to market! The transition into the new tenancy was smooth and professional. I was kept up to date every step of the way and felt hugely supported as a client. Thank you Jordan!
Mary-Louise · 3 November 2020
Agent replied
Thank you Mary Louise for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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