Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
972 reviews across 2 platforms
255 Banbury Road, Oxford, Oxfordshire, OX2 7HN
Part of Chancellors, see every office.
Chancellors's office in Oxford, Oxfordshire, at 255 Banbury Road, is rated 4.2 out of 5 across 972 reviews on two platforms, including 619 Google reviews rated 4.3.
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Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
GoogleI don’t understand these people if I am going to be honest- I send enquiries they don’t respond except when I left a fake number one time and secondly they say they accept housing benefits but all the landlords they are working with all do not accept housing benefits- these people are just confusing and very disappointing in my opinion.
5/5
FacebookI had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????
Fiona Fennell
5/5
GoogleExcellent service all round, especially professionalism, efficiency and overall helpfulness. Highly recommended.
Thank you for this wonderful review Daniel. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
FacebookI recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????
5/5
GoogleA big thank you to Oliver Marsden and the rest of the team for their efficient courteous service in selling our house.
5/5
FacebookThank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.
5/5
FacebookAylesbury office fantastic. Especially Nathan Armstrong who's not only friendly, professional and helpful. But nothing was too much trouble. Totally recommend!
4/5
GoogleRobyn Drewett was a very helpful and honest staff member and communicated effectively and efficiently with me - Thank you
5/5
FacebookThank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.
1/5
GoogleThis should be avoided at all costs. Horrible customer service. Extremely unprofessional.
Hi Sean, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookI had a brilliant call from Kassandra Hopkins who is great. She found me the best service for my circumstances and made me feel so comfortable throughout. I would 100% recommend to anyone!
Livy, Thank you for your feedback. Well Done Kassandra
4/5
GoogleBen was very helpful assisting us in our property search, even though we didn't end up taking the property.
5/5
FacebookI experienced a lovely conversation with Brad Haven who is currently helping me choose a property to rent, I found him very friendly and I found the services very useful! Extremely polite
Thanks so much!
5/5
Googlevery professional and got the job done. no time wasting
Thank you for this wonderful review Jeisi. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
1/5
FacebookStop cold calling and emailing former property owners who stopped using you to manage their property years ago because of your shoddy service, saying you have someone urgently in need of a rental property.
Hi Phil, we are disappointed to note your comments. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
5/5
GoogleBest agent in oxford
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookAbsolutely disgraceful. 48 hours before my step daughter was due to move into a rental property Chancellors have told her that the move cannot go ahead. She has a signed contract and has paid the deposit. No one is responding to phone calls or emails. Spent the whole morning trying to get hold of someone to find out what is happening.
5/5
GoogleVery pleased with the service Helen Wood provided. Very professional and very efficient!!!
Thank you for leaving us this great review Kevin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookThank you Casey Pitkin for your help and support today, tried her best to help and excellent service.
5/5
GoogleHats off to Chancellors - and especially Joe - for getting us through our long and "interesting" house sale!
5/5
FacebookThank you to April Montagna who’s been very helpful and efficient in managing a family rental property.
5/5
FacebookWe recently sold our flat through Oliver in the Langley branch who was professional and enthusiastic. Hannah in the progression team was fantastic, it's the first time i've sold a property and she was brilliant, I think I would have gone nuts without her help liasing with the buyers and in particular their crap solicitors! Chancellors are pricey but the customer service we had was great.
4/5
GoogleThanks Chancellors but I do need to make a special mention to Owen Robinson who was especially helpful !
4/5
GoogleDuring the whole process of purchasing a buy to let property Owen demonstrated an attentive and professional attitude. In addition he communicated well with other members of the Chancellor's team (Carl in lettings), and the legal team to ensure that the transaction moved swiftly to a conclusion. I have since found the same team has worked well on a subsequent purchase and wouldn't hesitate to recommend them.
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