5/5
FacebookRichard Partridge is truly professional with great support from Jessica Kendall
Trusted Agent profile · Oxford · Oxfordshire
Verified
Chancellors Oxford reviews
★★★★★
972 reviews across 2 platforms
255 Banbury Road, Oxford, Oxfordshire, OX2 7HN
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Chancellors's office in Oxford, Oxfordshire, at 255 Banbury Road, is rated 4.2 out of 5 across 972 reviews on two platforms, including 619 Google reviews rated 4.3.
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Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Facebook5/5
FacebookThanks Sian for all your help, great customer care. Will definitely return.
1/5
FacebookSteer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.
Agent replied
Yep me too, shocking service will not recommend them at all
5/5
GoogleReally felt that agent looked after my interests and was overall lovely.
Agent replied
Thank you for leaving us this great review Nicholas, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookThank you Paul Folley for your help today & support.
5/5
GoogleChancellors have been fantastic in communication and efficiency throughout the sales process. I am particularly grateful to Emrah who was an excellent member of the team and took the time to make sure that all my questions were answered. He is punctual and reliable and I am grateful for his help with finding my ideal property. Many thanks
5/5
GoogleExcellent service from Ella who went above and beyond to get my sale competed - definitely recommended.
Agent replied
Hi Rob, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleGreat service from Helen.
Agent replied
Hi Jack, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleA really great team who are supportive and helpful. I would definitely recommend them. Thank you
Agent replied
Thank you Lucy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleExceptionally professional and effective from the word go. I was recommended Chancellors by a friend to let a flat and they delivered results quickly with constant communication throughout the process. With an agreeable price that was significantly lower than other quotes on the Oxford area I was pleased when they provided a super service and high quality tenants.
5/5
GoogleWelcoming and friendly James was great help 👍🏼 …
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Agent replied
Thank you for your kind comments!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
Agent replied
Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James
5/5
FacebookChancellors are one of the best agents we have dealt with, always helpful and polite and when you have an issues they are back to you asap. I would especially like to single out Carl Jeffries in the Oxford branch who has been brilliant, he goes above and beyond to get things done. A huge thank you.
5/5
GoogleAwesome service provided by Dean Smith. Very patient and kind.
Agent replied
Thank you for leaving us this great review Jinsong, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleProfessional service, very helpful when came to signing the agreement
Agent replied
Thank you Toby for this great review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Agent replied
Thank you for your kind comments!
5/5
FacebookThe services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.
1/5
GoogleTheir staff should really learn how to deal with people from different backgrounds rather than showing their attitudes on phone.
Agent replied
Hi Peddi, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
Agent replied
Thanks lizee. Appreciate the review 🖒😁
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Agent replied
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
5/5
GoogleFast, professional and very helpful. 100% recommended
Agent replied
Thank you Arthur for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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