Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
972 reviews across 2 platforms
255 Banbury Road, Oxford, Oxfordshire, OX2 7HN
Part of Chancellors, see every office.
Chancellors's office in Oxford, Oxfordshire, at 255 Banbury Road, is rated 4.2 out of 5 across 972 reviews on two platforms, including 619 Google reviews rated 4.3.
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Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
5/5
GoogleAlex and Ella have been brilliant. Keeping me in the loop all the time, helpful and best of all they sold it!! Can't ask for much more -THANKS to them both!
5/5
GoogleA very professional and experienced team, did a great job of letting our house for us. Chris Kilkenny in particular was great to deal with, prompt, courteous and efficient. I would highly recommend asking the Cowley Road lettings team to manage your property.
5/5
GoogleHave only been involved with Chancellors for a few months but so far, so good. Julian and Stephen are very professional. No problems as of yet! A courteous manner is very important as many agents can be surly. Would recommend them thoroughly! Landlord
5/5
GoogleI think this is the best agency in Oxford
Dear Kailun, Thank you for your feedback. We pride ourselves on offering excellent customer service and always love to hear their feedback.
5/5
GoogleWe have had a great experience so far
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
5/5
GoogleI have dealt with several people in the office, they have been very polite and helpful. Emails are responded to very promptly with an email or a phone call. All in all, I would highly recommend them for sales/buying or rental.
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
Thank you Sara, always happy to help.
5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
5/5
GoogleHad a great experience working with Emma. She was very professional and thoughtful in showing me around Oxford and showed me high quality places. We ended up with a great place that my whole family is excited about.
5/5
GoogleRobyn Drewett from the cowley branch has been so helpful throughout the whole process. The communication is faultless keeping in contact every week to touch base, very friendly, approachable lady. Credit to Chancellors. Thanks again Robyn.
5/5
GoogleFREYA, I give u 5 Star. You are such a nice person. And a very considerate one. God bless you.
1/5
GoogleRating only, no written review.
Dear customer, Thank you for taking the time to leave a review. We are sorry to see that you have given us a 1-star rating, but unfortunately without any specific details, we are unable to address any concerns or issues you may have experienced. Please feel free to contact us directly at directors@chancellors.co.uk.co.uk so we can have the opportunity to make things right and improve your experience with us in the future. Best regards, Chancellors Estate Agents
4/5
FacebookChancellors have been great, fast response to book viewings. communication has been very good and has been a plesure too use them would highly recommend. Massive thank you too cara alderson and Debbie fullbrook
5/5
FacebookEmily Harris has provided us with a very professional and efficient service so far looking after our property and responded to any queries in quickest time possible. Very satisfied her as our Account Manager.
5/5
FacebookI have employed Chancellors for many years and service has been satisfactory. Since Isabelle Jakovlievic became involved the quality of service has moved up a level to fully justify a five star rating.
4/5
FacebookOur property manager, Emma Aquino, has been very helpful in arranging works on our rental property. She has been quick to respond to any queries and her assistance has been much appreciated. Thanks
5/5
FacebookI would like to say what a fantastic service and help we had from Keylen Wilson. A special thank you for replaying and solving any problems so quick. Many Thanks for excellent work.
5/5
GoogleAmy Needham Is amazing ! She was such a great help in your search for a place to rent ! I will recommend the east Oxford office ! But specially Amy !!!
5/5
FacebookI contacted Chancellors about property viewings and was attended to promptly and found it very easy to get across my requirements. I found the staff friendly and very professional throughout.
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