Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
972 reviews across 2 platforms
255 Banbury Road, Oxford, Oxfordshire, OX2 7HN
Part of Chancellors, see every office.
Chancellors's office in Oxford, Oxfordshire, at 255 Banbury Road, is rated 4.2 out of 5 across 972 reviews on two platforms, including 619 Google reviews rated 4.3.
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Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleGood experience overall, despite a not so simple transaction process. Ella, who dealt with my case primarily, displayed great professionalism and was always very friendly and on the job. Thanks very much!
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookI'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.
5/5
GoogleWe've had a handful of viewings and discussions with Ella and found her to be professional, responsive and genuine. Unlike with other estate agents, we haven't felt sold to and we've felt she has our best interests at heart.
Hello Matt, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
1/5
GoogleI definitely do not recommend wasting your time here. Agents clearly do not follow the professional conducts and treat you extremely rude. Important details were hidden till very last minute. I would only recommend to avoid them at all cost.
Hi Barbara, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleThanks a lot to the Agent Jordan Gibbs for helping me in a smooth transition from India to the UK.
Thank you Shubhika for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Thank you so much! ?? Suzy Whitley-Park
5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent. JA Landlord
5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
1/5
GoogleI definitely do not recommend wasting your time here. Agents clearly do not follow the professional conducts and treat you extremely rude. Important details were hidden till very last minute. I would only recommend to avoid them at all cost.
Hi Barbara, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
Googleexcellent service - very close follow through and cheerful, engaging and professional. Particular praise for Ella who handled the sale with sassy professionalism, was smart and always on the ball
Thank you Nicola for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleJordan has being so promptly and consistent throughout the process and I am happy to recommend to everyone who needs a place to just contact chancellors east Oxford.
Thank you Beatric for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI needed so advice on selling my home. Spoke to a member of your team Oliver Marsden, he was excellent. Guided me in the right direction, excellent member of your team. Would definitely use Oliver again in the future. Keep you the good work.
Thank you russell
5/5
GoogleThanks to chancellors for the great support, but specially to Amy Needham, thank you very very much!! I have been looking for a house for 6 months in headington and it was getting very stressful because I have a dog and i know how difficult could be. But as soon as Amy contacted me and heard all my difficulties she helped straight away sending houses and organize viewing straight away!! again you have been brilliant!
5/5
GoogleHelen patiently helped me arrange viewings around a tight schedule. Then efficiently saw through an offer and agreement with precision. I recommend the customer service and professionalism.
Thank you for leaving us this great review Rebecca, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookNatalie Wing has been very good at keeping me informed and responsive to my emails. I recommend her and am pleased with the service I have received,
5/5
Facebookgreat agency and very pleasant associates to deal with!!! I would like highly praise and compliment Laura Kirby!!she has been really professional yet friendly and very pleasant person to deal with. Very prompt and fast respond from her due to my request unless most of the relocation agencies never getting back!hope our good epierence will continue with this agency and hopefully we would be able to move to a new property as soon as possible!!
1/5
GoogleThey didn't help when needed. Wouldn't work with them ever again. They charge comission for nothing. The team has very bad communication, you arrange something with one of them and they call hundred of times asking the same thing...
Hi Romina, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleAbsolutely brilliant! Jordan listened to what we wanted and came up with an almost perfect property and even sorted an out of hours viewing. Very happy and highly recommend.
Thank you for leaving us this great review Andy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Thank you so much for your feedback
5/5
GoogleJordan has speedily help with finding a suitable renting property for me.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMy sales adviser Jay was very friendly and helpful in guiding me through the process of buying a new home. I would happily recommend Chancellors
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