Chancellors Oxford reviews

★★★★★ 5/5

Facebook

I worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!

Duta · 6 December 2017

★★★★★ 4/5

Google

These guys were acting as agent to the seller of a house I bought. Competent service. Oliver is a stand out at the Cowley Branch. Very attentive, responded quickly to queries and kept the sale on track.

David · 12 December 2014

★★★★★ 1/5

Facebook

Poor communication. Slow at getting things done. Don’t come back to you. Bad photography and then when we tried to exit our contract under the cooling off period they told us this was not relevant as we signed online and not in person!!! Would never recommend anybody to think about using them. Very unprofessional company. Very bad experience. Utterly disgusted with the company as a whole. So we had no viewings the whole time it was marketed. and now they are trying to sting us for £400!!! This has left a really bitter taste in my mouth. I know a lot of people in the area looking to sell and will definitely not be recommending you to anyone. They also left a full blown photograph of our 4 year old daughter online on the details and wondered why we asked for the property details to be removed from the website !!!

Kirsty · 12 October 2019

★★★★★ 5/5

Facebook

It’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.

Sarah · 3 October 2020

★★★★★ 5/5

Google

My experience so far with Jack from Chancellor's has been very positive: the team are professional, proactive and efficient without being pushy. I highly recommend them.

Sam · 30 May 2023

★★★★★ 1/5

Facebook

The worst Estate Agents I have ever dealt with in 10 years. So unprofessional and no one seems to have the slightest clue. I am constantly chasing for updates and reports that are outstanding. I am confused as to what I am paying for. Would definitely not renew my contract.

Sima · 4 March 2018

★★★★★ 1/5

Facebook

Very dishonest and unprofessional letting agents - possibly the worst of all. They have no clue what they are doing. Being a landlord for 10 years, I have never seen anyone like them and would definitely avoid them at all costs. Unfortunately, I had to learn it the hard way which costed me 2 months rent and loss of personal time chasing rent arrears from a tenant all because of their fault which they agreed to but gone back on it and denied to pay the losses.

Nagesh · 25 June 2019

★★★★★ 1/5

Google

I was pushed to signing a contract with a huge minimum term length for the sale of my house and when I cancelled within the 14 day cooling off period I was charged administration fees. Avoid chancellors!

Steffan · 14 March 2022

★★★★★ 5/5

Google

Helen was a great go to person in chancellors. Very helpful and accommodating.would definitely highly recommend Helen and chancellors.thank you helen

Veronica · 14 March 2022

★★★★★ 5/5

Google

The service provided to me at Chancellors Oxford was impeccable. Diligent, friendly and polite staff with excellent customer service. Hats off to Ben who worked tirelessly on our behalf to find the perfect home.

Ruben · 11 December 2017

★★★★★ 5/5

Google

Chancellors have been continually helpful to us, helped us find the best properties and always been very on the ball. Chris is our favourite, ask for him and you're garunteed to get a good service.

Isobel · 15 March 2016

★★★★★ 1/5

Facebook

I have genuinely never encountered such bad customer service. Once an offer accepted they literally don't care about their clients. They don't keep in contact or chase up the buyers and they hand you over to a separate office so noone seems to know what's going on.

Victoria · 26 September 2019

★★★★★ 1/5

Facebook

Absolutely horrendous. If you're ok with breach of data protection and disclosure of your personal finances to your ex-husband, hey, go with Chancellors. They are SO inept, unbelievably arrogant, inordinately incompetent and even with numerous court demands, they refused to engage. At your peril.

Optimo · 22 September 2020

★★★★★ 5/5

Facebook

Recommendation for Jenny Dowden for her professional conduct and caring demeanor. She has been highly attentive and swift-acting throughout the process of me letting my property. She clearly takes great personal pride in delivering the best level of service possible and is a real asset to the Chancellor's team.

Steph · 22 March 2018

★★★★★ 5/5

Google

Sam Bishop brings a dynamic, pro-active professionalism to his role and is a great compliment to the Chancellors team. He connects with potential buyers and listens to their needs and shares his insights on the market. We found we could build a clear communication with Sam about what was happening in the market and he always spent time returning calls and emails. He stayed in touch and always kept us front-of-mind. It's this type of rare but essential attention that helps buyers and vendors connect to insure both parties get the result they want.

Catherine · 11 December 2018

★★★★★ 5/5

Google

Jay is very nice, polite and friendly guy! He really does his best to make his clients happy. So far our purchase experience is very good. Hope we could sucessfully complete with no issues.

Qpinski4 · 11 December 2016

★★★★★ 5/5

Facebook

Had superb support from Becky Chen during our house sale and purchase. She was supportive, helpful and kept us up to date during the entire process. Thanks Becky for all your help! :-)

Caz · 30 November 2017

★★★★★ 5/5

Google

It was a very good experience dealing with Him, will totally recommend it to my friends or anyone looking for a house around oxford.

Fames · 30 May 2023

★★★★★ 5/5

Facebook

Emma Keeley has been extremely efficient in resolving a minor issue. Her problem solving skills are excellent and she is always courteous, logical and efficient. A super asset to Chancellors. Well done Emma

Sue · 25 November 2016

★★★★★ 5/5

Facebook

Can't thank Neil Ballard enough for his hard work and commitment to excellent customer service from looking at houses to exchanging contracts. If we ever move again we will be working with Neil.

Kayli · 1 November 2016

★★★★★ 5/5

Google

Robyn recently showed us a house that we ended up having an offer accepted on. She tenaciously stewarded us through the offer process and was (and still is) on hand for any queries that we might have. We were made to feel comfortable and at ease by Robyn at all times through her knowledge, sense of humour and friendliness. I am convinced that she could sell shoes to Kurt Geiger. The whole buying process through Chancellors, at the point we are at, has been very simple and I would recommend.

Joel · 11 December 2017

★★★★★ 5/5

Google

We met a lot of estate agents whilst looking to buy our first house. The Chancellors Cowley Road staff, and Emrah in particular, were by far the best we dealt with. He was always quick to respond to our (many) questions and phone calls, was personable, and was helpful without being pushy or overselling the houses. It was a huge difference compared to the other estate agents we dealt with and made the whole process a lot less stressful. We will definitely use them again when we're looking to move in the future.

Stephen · 11 December 2017

★★★★★ 5/5

Google

Robyn was absolutely fantastic during our purchase of property near holloway. The process was quick and very efficient and she was always available to answer any questions! Fantastic service Thank you Robyn!

Wasim · 11 December 2017

★★★★★ 5/5

Facebook

Francesca Deacon has been managing my property in Oxford for several months. She has acted quickly to tenants, keeping me informed, and also found good quotes from reliable contractors.

Maurice · 4 October 2019