Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
972 reviews across 2 platforms
255 Banbury Road, Oxford, Oxfordshire, OX2 7HN
Part of Chancellors, see every office.
Chancellors's office in Oxford, Oxfordshire, at 255 Banbury Road, is rated 4.2 out of 5 across 972 reviews on two platforms, including 619 Google reviews rated 4.3.
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Every review we hold for the Oxford office, from every platform, shown as written. First names only.
4/5
GoogleHelped us get the house we wanted next year. Works great
Thank you Oscar for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleWe have just bought a house with Chancellors and Owen Robinson was our estate agent. I can highly recommend him as being efficient, reliable and honest. I can’t vouch for the rest of the team but Owen was extremely helpful throughout all stages of our purchase.
5/5
GoogleSteven had been a wonderful consultant. He had been very helpful in guiding through the entire process of renting. I would highly recommend him and was fully satisfied with his services.
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us
5/5
FacebookA big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!
5/5
FacebookThank you to Brian Lane who was really helpful. Very professional and knowledgeable
Thank you for the kind words Maggie. Glad to be of help
5/5
FacebookI recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services. The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.
5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
5/5
GoogleJordan Gibbs senior lettings executive from chancellors east oxford. A very efficient, honorable, decent and professional agent. Was lovely having the chance to deal with him. He showed much care and responsibility towards his clients needs and preferences.
Thank you for leaving us this great review Monica, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookBeen managed for around a year, Francesca is great!
Thank you so much!
4/5
GoogleReally helpful, contacted until we found a place. Supportive
Thank you Aadi for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleEllanor was great. She managed my issue perfectly while I was abroad and had lots of patience explaining me the procedure step by step.
1/5
FacebookWaiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleExcellent experience with Jordan Gibbs at this branch, from sending us videos of the property we wanted to rent all the way to stopping by the property after check-in already to help us with some things. He was very responsive, patient, and helpful throughout. 👍🏻 …
Thank you for leaving us this great review Sadiyah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleElla and Gabriella were friendly and helpful throughout our whole house purchasing process, they always responded quickly to our queries and overall made the process really smooth :)
5/5
GoogleI am new to renting in England, Jordan Gibbs helped me through the process and answered all my questions. His attention to detail is very much appreciated!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis
5/5
FacebookApril Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .
5/5
GoogleBen has been brilliant while we have rented a property in Oxford. He is very polite and always quick to give a call back if we is unable to answer the phone (unlike our previous Chancellors estate agent!) Thank you very much!
5/5
FacebookWe have used chancellors for the search and management of our last house in Oxford, UK. I would like to recommend the Oxford Chancellors team agents and in particular I would like to highlight the professionalism, effectiveness and help from Francesca Deacon from the Oxfordshire Property Management. Thanks very much Francesca!😀
Thank you so much, best wish for the future :)
1/5
GoogleHonestly, Chancellors Group of Estate Agents, what will it take? Make this property a liveable home! Shame on you. There's no reason roof leaks, mould and broken ovens and fridges should take so long to fix. If the landlord won't authorise, Ditch them. They're dragging you through the mud.
We are in constant communication with the tenant and are working with the landlord and the tenant in order to resolve any issues which we are made aware of. We are naturally disappointed that the tenant has chosen not to follow our company complaints procedure so we can investigate any issues with them directly that they feel we have not dealt with correctly.
1/5
Facebookavoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
5/5
GoogleChancellors, and in particular Emrah Cetinkaya, have thusfar been extremely professional and easy to work with. Emrah in particular is personable, friendly and has listened carefully to my requirements and preferences. Viewing houses with him thusfar has been a real pleasure.
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