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Chancellors Oxford reviews

4.2

★★★★★ Great

972 reviews across 2 platforms

255 Banbury Road, Oxford, Oxfordshire, OX2 7HN

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Chancellors's office in Oxford, Oxfordshire, at 255 Banbury Road, is rated 4.2 out of 5 across 972 reviews on two platforms, including 619 Google reviews rated 4.3.

Google logo

4.3 / 5

619

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Charlotte was really helpful and knowledgable about the property.

Andy · 31 July 2021

Agent replied

Thank you for leaving us this great review Andy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Alex and all those I have dealt with at Chancellors have been brilliant from start to finish. It had been a difficult sale due to personal issues but all had been professional, supportive and kind and helped make the whole process as easy and as smooth as it could be under the circumstances.

Kate · 14 March 2022

Agent replied

Thank you Kate for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I would like to congratulate the company and Jordan for their amazing work. Jordan contacted me as soon as property that matched my goals was available, and promptly arranged a viewing. He was very respectful, friendly, and always responded to my emails quickly. I am truly grateful :)

Petra · 15 October 2022

Agent replied

Hi Petra, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Facebook

ZERO STARS. Simply the worst agency out there. Will not stop calling no matter how many times you tell them to remove you from their system. Do not give them your phone number let alone your property. Worst service I’ve ever experienced from any company EVER! Find and use a local agency - I’ve never had an issue with anyone except Chancellors!

Tom · 14 January 2020

Agent replied

I totally agree with the above. We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in pri…See more

5/5

Facebook

Best platform, easy to use and quick withdrawal. I have been using this platform with the most recommended forex strategy on the internet from Mrs. Rochelle Nelson FX and so far I have no complains, making good profit on a weekly basis. She is really great, best in her field and unique among others. I am thankful and want you all to partake from her good works.Contact her via her …Email:rochellenelson731@gmail.comWhatsApp:+13016159610Facebook:Rochelle Nelson

Siphamandla · 13 June 2023

1/5

Facebook

How they treat staff and can fire their staff when they have been told medically and by government rules to self isolate due to illness. To then have a call From manager to fire them! Which this member of staff previously offered to work from home ! Absolutey disgusting and to kick somebody down when poorly as well! Shame on you!!

Julie · 19 March 2020

Agent replied

Dear Ms Viret, We are sorry to hear of your experience of Chancellors. Naturally, it would be unfair for us to comment on individual cases and therefore we wouldn’t be able to discuss this individual incident publicly, however if you wish to discuss t…See more

5/5

Facebook

I would really like to thank Lauren, David and Susannah at the Chancellors Group for an amazing job - in finding my new home in the UK. Great service - always going the extra mile. Thank you so much and I couldn’t have been happier with my new apartment.

Ole · 22 September 2017

5/5

Google

Great agency, George has been very kind helpful

Spata · 10 June 2021

Agent replied

Thank you for leaving us this great review Spata, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

4/5

Facebook

The daunting search for an apartment as a new arrival in Oxford was made much easier & pleasant by great service from Joanna Mawson. She's been available when I had questions and patiently responded and made sure the whole process went smoothly. Thanks so much Joanna and Chancellors!

Tsitsi · 9 May 2018

5/5

Google

Excellent and faultless service from Helen Wood in the lettings dept. Helen is extremely professional, friendly and quite frankly the best agent we have come across whilst searching for our new home. Thank you Helen!

Helen · 14 March 2022

5/5

Facebook

Myself and my husband have been dealing with Lauren Perks and cannot recommend her enough, she has been the most helpful and very forthcoming with information we needed. She has kept us in the loop all the time. We really appreciate everything she is doing for us. Thanks Lauren.

Sue · 31 October 2016

5/5

Google

Tilly has handled our application process for a student letting very smoothly and professionally.

James · 4 November 2024

Agent replied · 11 November 2024

Thank you James for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Robyn has been very quick to respond to my queries and efficient in handling property viewings.

Sean · 11 December 2017

Agent replied

Dear Sean, Thank you for your review. We pride ourselves on providing our clients with a very high standard of service and we are glad to see that has been reflected on our encounter. I will pass on your kind words to Robyn. Thanks

5/5

Google

Great experience working with Tilly Saxton, provided us with quick responses and useful information.

Jessica · 28 October 2024

Agent replied · 11 November 2024

Thank you for leaving us this great review Jessica, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

I have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!

Renee · 26 October 2016

5/5

Google

Excellent tenant location service for landlords Always reliable and very good docs team too

Mark · 20 October 2024

Agent replied · 25 October 2024

Hi Mark, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

We were looking for a flat in Oxford, close to the university. Helen Wood found a place for us within our budget and specifications in a matter of hours and arranged everything to make it possible for us to move. Would strongly recommend

Fernando · 14 December 2022

Agent replied

Hi Fernando, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Excellent experience with Jordan Gibbs at this branch, from sending us videos of the property we wanted to rent all the way to stopping by the property after check-in already to help us with some things. He was very responsive, patient, and helpful throughout. 👍🏻 …

Sadiya · 29 July 2022

Agent replied · 29 July 2023

Thank you for leaving us this great review Sadiyah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

1/5

Facebook

Horrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.

Elizabeth · 23 June 2020

Agent replied

I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable

5/5

Google

Me and my wife are over the moon with the service provided by the Chancellors especially Jay Sarbatta who helped us all the way through from the beginning not only to the completion even after we are being well looked after. Really outstanding service. Highly recommended.

Harkaraj · 11 December 2016

1/5

Google

Sadly Chancellors, in particular Lorna, wasn't helpful at all. During the one year lease, the repairs were super delayed, hazardous things like mould was only removed with months delay and the overall service was extremely poor. I strongly recommend another office or other Management Company.

Leonard · 11 December 2017

5/5

Google

Jay Sarbatta has been an excellent connecting point at the Cowley office definitely one of the most supportive members of the team. On the whole I have been happy and satisfied with the whole process. The whole team has combined to produce the end result.

Ashish · 11 December 2017

5/5

Google

Jay and Mohumed were helpful, affable, and patient at all stages in my dealings with Chancellors. I had approached buying a property with trepidation, but they put my fears to rest. They were a model of good customer service. I would certainly use Chancellors again.

Luke · 11 December 2017

1/5

Google

Disgusting company break all data protection laws and the terms and conditions are disgraceful. Landlords be aware

Alice · 27 July 2024

Agent replied · 25 October 2024

Thank you for reaching out to us Alice, we are sorry to hear of your current concerns. To enable us to understand your frustrations, please send an email to directors@chancellors.co.uk so we can look into this further. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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