Trusted Agent profile · Oxford · Oxfordshire

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Chancellors Oxford reviews

4.1

★★★★★ Great

957 reviews across 2 platforms

255 Banbury Road, Oxford, Oxfordshire, OX2 7HN

Part of Chancellors, see every office.

Chancellors's office in Oxford, Oxfordshire, at 255 Banbury Road, is rated 4.1 out of 5 across 957 reviews on two platforms, including 604 Google reviews rated 4.3.

Google logo

4.3 / 5

604

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

I did viewing on the 18th of November 2024 with Mr Jordan Gibbs and it was very nice meeting him I really appreciate chancellors

Austin · 2 December 2024

Agent replied · 9 December 2024

Thank you Austin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Thanks to Brian Lane and his invaluable advice when having to put my mother in laws house up for sale. Professional Courteous leaving us confident in his abilities.

Paul · 24 November 2016

Agent replied

Thanks Paul. It was my pleasure

5/5

Facebook

Amy Lyons is a very valuable member of staff. She explained everything in great detail for me and her customer service was out of this world. Thanks Amy!

Sean · 4 November 2016

Agent replied

Thank you Sean! Glad I could help!

5/5

Facebook

A huge thank you to Francesca Deacon for her great help today when dealing with my faulty boiler. Very friendly, efficient, professional! Highly recommended.

Ekaterina · 5 November 2019

Agent replied

Thank you so much!

5/5

Google

Benjamin has helped us find a great house, but due to external circumstances relating to the landlord, we couldn't take the house anymore. I just want to thank Benjamin for his great work in sorting out everything very fairly and quickly - without any hassle! I highly recommend him and would definitely look for him next time i move.

Maral · 11 December 2017

5/5

Google

Jordan has gone absolutely above and beyond to assist in every stage of this process. Arranging housing is stressful and, especially given experiences I’ve had with other letting agencies in the past, it was so reassuring and refreshing to be met with considerateness and absolute professionalism. Hugely appreciated!

Elizabeth · 27 July 2023

Agent replied · 29 July 2023

Hi Elizabeth, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

I never believed it works this way, I was very doubtful about Bitcoin and all other online trading, I decided to risk an investment with Mrs. Rochelle Nelson, and i successfully made withdrawal in a week. after I saw testimonies of people on how good she is but I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on: facebook"Rochelle NelsonEmail: rochellenelson731@gmail.comWhatsApp: +13016159610

Zisanda · 24 July 2023

1/5

Google

These guys employ anti-consumer practices They shared my personal information without my consent in an attempt to get a commission on my internet hookup. Now Virgin Media have me on a marketing list. I've also been contacted by someone at Chancellors soliciting positive reviews. Knowing that, I don't put much faith in the positive reviews I see here.

Yves · 17 July 2022

Agent replied

Hi Yves, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Elysia Phillips is second to none! A pleasure to speak to and dedicated to her job. I highly recommend Chancellors to anyone.

Kyle · 27 February 2020

Agent replied

Thank you always happy to help!!??

1/5

Facebook

I bought a flat from chancellors. Basically had no contact from them in the 5 months the property took to complete and my emails were ignored. When the property completed they didn't have the keys to the back door. This despite the fact they had used a key to show us outside during the viewing. Liars trying to cover up the fact they had lost keys. Would use a different more professional estate agents.

Michael · 20 February 2017

Agent replied

Hello Michael, sorry to hear that there were issues during the purchase of your property. We hope all has now been resolved, but we'd be keen to look into what went wrong - please get in touch via seniorsupport@chancellors.co.uk with details, including the address of the property in question, and we'll investigate.

5/5

Facebook

Zamir was extremely helpful and showed us around a range of suitable properties. His local knowledge and appreciation of our position made the appointments extremely productive.

Matthew · 9 December 2016

Agent replied

Thank you! hope to find you your perfect property soon

5/5

Google

Robyn was incredibly helpful throughout the process of looking for my first house. While I have now had an offer accepted via a different agency, I would definitely use Chancellors in the future to sell a property. Robyn was very accommodating of all of my requests and made what could have been a stressful process much easier.

Maia · 11 December 2017

4/5

Google

I did not end up renting a property via Chancellors, but I was pleased with their service. Lettings negotiator Emma Shayler was punctual and friendly and replied to my queries in a timely manner. The local property market can be something of a feeding frenzy, so it is good to find professional service in navigating such turbid waters.

Tyler · 12 December 2015

1/5

Facebook

The worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.

Antony · 10 March 2018

Agent replied

agree

5/5

Google

Great service while purchasing the property. Wasim helped us when required .Very attentive and helpful every time we needed assistance. Would reccommend!

Simone · 4 November 2024

Agent replied · 11 November 2024

Hi Simone, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I was very impress with Robyn Drewett she was helpful , sympathy with homor very polite talented girl she was always available for my queries ! also I got some good advice which made me more happy ! I want to thanks Robin for your help keep like as you are! thank you wool team !

Lila · 11 December 2017

5/5

Google

Ella was so helpful and no question was too difficult for her to find an answer.

Eleanor · 12 April 2021

Agent replied

Thank you Eleanor for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Chancellors are best in this business.Also tilly our letting agent deserves special appreciation as she helped us a lot to follow up each and every procedures.

Abdul · 26 August 2024

Agent replied · 25 October 2024

Hi Abdull! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Facebook

I would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.

Lewis · 2 June 2017

Agent replied

Hello Lewis and thank you for your feedback. Please get in touch with us via seniorsupport@chancellors.co.uk with details of the property address in question so that we can investigate. Thanks in advance.

5/5

Google

Have used the services of Chancellors to find a property to rent. Josephine assisted me with this process and whole process was smooth as they kept me updated. I highly recommend

Vadiraj · 28 May 2024

Agent replied · 25 October 2024

Thank you Vadiraj for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Julian Dando and the team were very helpful during the letting process, the property we ended up choosing was based on his recommendation after I'd specified our requirements. I was given all the necessary information promptly and any queries were answered in a reasonable time period. Definitely superior to other agents I've dealt with in the past.

Dane · 12 December 2014

5/5

Google

Joe and his team were absolutely amazing! As a first time seller and with the current market situation I was quite anxious but they made it all very easy. They were knowledgeable, trustworthy and very accommodating with all my special requests. I'm so grateful for all the extra effort they put into selling my house.

Elham · 11 December 2017

5/5

Facebook

Highly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!

Cora · 8 July 2020

Agent replied

Thank you Cora for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Very happy with the service provided, Francesca Deacon has been managing the property and has been efficient and very helpful

Jon · 14 October 2019

Agent replied

Thank you so much!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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