Chancellors Summertown reviews in Oxford

★★★★★ 5/5

Google

Looking for a lettings agency to manage your property? Look no further than the lettings side of the Chancellors Summertown Branch. In particular ask for Kyley Dickinson, the Lettings Manager. From initial discussion to final letting Kyley provided sage, timely advice and direction with regards to the letting of my apartment. She proved adept at matching my expectations for the let with a strong marketing strategy. With such a well balanced approach it was no surprise that Kyley was able to source a suitable tenant in short order. Top job! Kyley carefully handled each stage of the process directing her team to good effect. In particular Kieran was there to process and answer a raft of questions I posed with regards to the letting process, paperwork and suggestions for the flat. Throughout he retained his affable, good humoured disposition whilst also accurately responding in a timely manner with detailed answers. Thanks to you both for a successful let! Phil

Philip · 25 October 2015

★★★★★ 5/5

Google

We have just sold my Mother In Law's house through Chancellors and I have to thank Angella Lessani for her work and dedication for getting this far. Not only did Angela work incredibly hard in getting people to view the property, once the offer had been made Angela continued to work tirelessly to make sure that we got to contracts and they were signed to a timeline for everyone in the chain. Angela has a huge enthusiasm and work ethic, she is thorough and determined to see a sale through. In my experience this is rare and of great value in an estate agent. I recommend Angela to anyone trying to sell their house and would certainly use her again if I were in the same position. Thanks Angela, a great job well done.

Andrew · 25 October 2015

★★★★★ 5/5

Google

Having negotiated a recent property purchase, through Chancellors in Summertown under the expert guidance of David Ingram, permit me to offer a few comments. Firstly, David’s smart, professional appearance generated confidence. We knew immediately that we were in good hands, a view vindicated by subsequent events. Evidently David is a man of great experience. He possesses excellent product knowledge and our various questions about the property received cogent, relevant and full answers, many concerning technical matters about how the property was managed. David also showed great attention to detail. He had fully taken on board the brief concerning the buyer’s needs, and all the relevant aspects of the property were nicely highlighted during our two viewings. Furthermore, David should be noted for his sheer efficiency. Within minutes of my phoning to make an offer, he was calling me back having contacted the sellers. Thus an agreed purchased price was reached in what must be a record time! Ping!, and the Memorandum of Sale arrived by email. This was good news. Throughout all stages of the buying process, David’s attitude was positive about both buyer and seller. Clearly if you are dealing in property Chancellor’s is the place and David Ingram your first port of call there. An excellent showing all round; we could not have received better service. Thank you. Oxford

Gavin · 25 October 2015

★★★★★ 5/5

Google

Daniel, Francis & Greg (Chancellors better beware of headhunters and reward appropriately!) have been great in getting my home in Harefields sold! I found it very difficult in this economic climate where there are now so many uncertainties, to give my trust to yet another agency. But they (in particular Daniel) turned it into a smooth process, keeping me informed, ironing out a few challenges along the way and keeping my confidence up to follow my own instincts rather than be forced to sell in a way that I wasn't happy with. Saying that, it doesn't mean they didn't advise me, far from it. They were just great and I would recommend these guys to anyone who has property in their patch.

Diane · 26 October 2012

★★★★★ 5/5

Trustpilot

Smooth and Professional Tenancy Renewal

I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!

Geanina · 21 October 2025

★★★★★ 5/5

Trustpilot

Simran was brilliant

Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.

Sara · 22 April 2025

★★★★★ 5/5

Google

Nita Malloy sold our house in Oxford. She was straightforward and friendly and made the process very easy. We also rented out the house with Chancellors, Summertown for over 10 years and just found them all easy and straightforward to deal with. Highly recommend.

Emma · 10 October 2024

★★★★★ 5/5

Trustpilot

Best agency and very professional service

I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.

Mr · 21 October 2025

★★★★★ 5/5

Google

the Summertown Chancellor team is amazing. Katie was patient and kind, helped me on this journey, I am very pleased and grateful. I recommend

Milson · 24 October 2022

★★★★★ 1/5

Google

I wish I could give 0 star here. They were communicating me and the potential landlord in a wrong way, which jeopardized the rental agreement. Then, no one took the responsibility and impute everything as my fault, not returning my down payment.

Su · 9 October 2024

★★★★★ 5/5

Google

I recently engaged Chancellors to sell my house in a tricky economic climate and now I am looking at Exchange within a couple of weeks. David Tryer is very good at his job and introduces the right people to view your home. He works very closely with your specific needs and always goes the extra mile to ensure that everybody is happy. I highly recommend Summertown Chancellors and David in particular.

Debbie · 25 October 2019

★★★★★ 5/5

Trustpilot

Thanks to Emilia Williams MARLA

Emilia Williams MARLA did a good job on the renew of the contract and provide very warm help to me on this, thanks a lot for the kind help.

Mr · 21 February 2026

★★★★★ 5/5

Google

I wanted to take a moment to express my sincere gratitude for the prompt and efficient handling of my inquiries. I am especially thankful to Ms. Katie Palmer for her incredibly swift responses, which made a significant difference in my experience.

유진숙 · 10 October 2024

★★★★★ 5/5

Google

Our experience with Chancellors has been superb, and we are delighted to have moved so smoothly to exchange. Thank you Angela and David for your initial help with finding us the house. Daniel Breslin has been brilliant - he is always willing to help, and responds quickly to enquiries. He has gone above and beyond what we would have expected, even offering to introduce us to new neighbours, and recommending a builder. Many thanks.

Lucy · 25 October 2015

★★★★★ 5/5

Google

Katie was quick to respond and provide an excellent service!

Branka · 24 October 2023

★★★★★ 4/5

Google

The Chancellors Summer town agent although only having started work recently, was very helpful and attentive.

Max · 9 August 2025

★★★★★ 5/5

Google

Very professional. We had a very nice viewing experience.

Yadong · 10 October 2025

★★★★★ 5/5

Google

Katie in the Summertown branch is absolutely fantastic, couldn't have asked for a better service. I had the pleasure of working with both Katie and Louise from student lettings and both of them were so helpful! Always going above and beyond for us. I really appreciate all of their support :)

Evie · 25 February 2024

★★★★★ 5/5

Google

As a client of Chancellors ST Oxford, I can honetly say they are a most client focused, professional and most reliable estate agent, a personal note of praise for louise deakin, louise will always go above and byond for her clients

Noel · 24 August 2024

★★★★★ 3/5

Google

Searching for a property - Good (4 stars) Application Management - Good (4 stars) Check In - Good (4 stars) Property Management - Bad (2 stars); Unresponsive, refused to fix minor/major issues Check Out - Okay (3 stars) Deposit Returning - Terrible (1 star); It took 1 month from check out to receiving a notice of deductions. The deductions were unreasonable, and when we challenged them we were ghosted and did not receive any replies. It is now 2 months after check out and Chancellors have held the entire deposit for this time, including the undisputed amount. This isn't paperwork, it's real money that could be a mortgage payment or several food shops, and the delay and lack of responsiveness is inexcusable. Overall - Okay (3 stars) Advice - Apply the same level of excellence you apply to sales to property management and check out management Update - Almost 3 months after moving out, we finally have our deposit back. The TDS adjudicator assessed that the amount Chancellors recommended as a deduction was almost double what was reasonable. Chancellors make their recommendations based on 'their experience', and don't seek quotes. I would advise anyone to challenge the deductions that Chancellors suggest. Unfortunately, this process takes at least 4 weeks and up to 8 when using the TDS, and most renters can't afford to be without their deposit for this long. Once again, the system is stacked against the individual and favours the landlord. I hope that Chancellors review their deduction recommendation process and are more open to a dialogue with tenants (before they leave a lukewarm review on google). Communication was sent repeatedly and not acknowledged.

Oscar · 24 October 2020

★★★★★ 5/5

Google

They were very helpful in showing me a property and guiding me through the process of applying for tenancy.

Hadi · 5 June 2025

★★★★★ 5/5

Trustpilot

Katie and Adam - 'on-the-ball'

Katie and Adam have been attentive and on the ball throughout the process.

Terence · 21 May 2026

★★★★★ 5/5

Trustpilot

Pleasant & professional

Pleasant, polite and appropriately professional. Gave us our own time to view if we wished. Offered to maccept questions and get answers for us.

Ali · 21 February 2026

★★★★★ 5/5

Google

I was extremely pleased, and impressed, by the level of service provided by Chancellors. Ian Henry took charge, personally, of every stage of the process - from the initial evaluation to the eventual sale. He knows the local market in north Oxford inside-out, he kept in constant contact with updates and advice, and he was able to sell the house promptly for a very good price.

Shane · 24 October 2022