Trusted Agent profile · Oxford

Chancellors Summertown reviews in Oxford

4.5

★★★★★ Excellent

355 reviews across 2 platforms

255 Banbury Road, Oxford, OX2 7HN, OX2 7HN

Part of Chancellors, see every office.

Chancellors's office in Oxford, at 255 Banbury Road, is rated 4.5 out of 5 across 355 reviews on two platforms, including 189 Google reviews rated 4.5.

Google logo

4.5 / 5

189

Reviews on Google

This office

Trustpilot logo

166

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Simona-Maria Rosu customer support is second to none.

I would like to give a shout out to Simona-Maria Rosu who works in property management.

Jd · 21 June 2025

5/5

Google

Had great experience with chancellors estate agency .am so happy wit outcome thanks for everything

Philomena · 9 December 2025

Agent replied · 23 December 2025

Thank you so much for your kind words, Philomena! We're thrilled to hear that you had a great experience with us at Chancellors. Your satisfaction is our top priority, and we're glad we could help you achieve the outcome you were looking for. If you need anything else in the future, don't hesitate to reach out!

5/5

Trustpilot

Chancellor's Aylesbury - Thank You

Thank you Chancellor's Aylesbury

Bless · 21 October 2025

5/5

Google

Thanks to Katie Palmer she is very professional and a good agent. She was really helpful and focused on us.

Kristina · 24 October 2023

Agent replied · 23 October 2024

Thank you Kristina for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Jamie has always been very helpful and…

Jamie has always been very helpful and very accessible to help us in our hour of need, responses are always quick with a resolution sorted for us. She is always very cheery and easy to talk to.

Mr · 21 February 2026

5/5

Trustpilot

The service was good.

Customer · 12 October 2026

5/5

Google

I'm very thankful to Katie for her professionalism, good and successful viewing. Most likely they always respond to you and try to help. We have a dog and most agencies don't spend time on us, just tell us it's a big problem to find a place with the dog. Thank you Chancellors you're different. Katie you are doing your best. Gratefully we'll soon have our own house.

Валерий · 24 October 2023

Agent replied · 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

So far has been clear and straight forward about move in process. I look forward to renting with you

Mikayla · 10 October 2025

Agent replied · 10 October 2026

Hi Mikayla, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Google

Thank you to Chris for overseeing our sale and responding quickly to queries.

Mary · 25 February 2024

Agent replied · 23 October 2024

Thank you for leaving us this great review Mary, It would mean a lot to the Summertown team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Trustpilot

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

Mrs · 19 March 2026

1/5

Trustpilot

Appalling

Our experience with Chancellors has been profoundly disappointing, defined by a failure to uphold basic professional standards, contractual consistency, or duty of care.

Pablo · 23 May 2026

5/5

Trustpilot

Good service

Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.

SPNP · 22 May 2026

5/5

Google

Katie was very helpful to find flats!!

Nishijima · 26 May 2024

Agent replied · 23 October 2024

Thank you Nishijima for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

5/5

Google

I'm echoing most folks here, but Chancellors is the best place to come to if you're searching for a flat in Oxford. My husband and I were so lucky that Homayun was the one to help us out - he is absolutely fabulous! He is full of positive energy and really goes the extra mile to find his clients the right property and show them what it would be like to live there. He had a special challenge in us since we were trying to find a pet friendly rental - all other agencies told us it would be a "struggle" and that we should give up our pets. Within the first 10 minutes of us meeting, Homayun was adamant that he could find us the perfect place that was also pet friendly. And he did - the next day! Homayun even showed us around the neighborhood and gave us personal recommendations for restaurants. He also called us after work hours to deliver the good news. I've never met a realtor (and we met plenty) that would go above and beyond like Homayun. We would give him 10 stars if we could!

Francesca · 13 November 2016

5/5

Google

My experience with Chancellors Summertown, especially with Danielle Morton has been extremely pleasant. She was very professional and efficient. She showed me the exact properties I was interested in, she followed up in a timely manner with the landlord when I expected feedback on finalising the tenancy contract. It has really been a pleasure working with her to find my ideal property to rent. Danielle many thanks for your support. I also want to thank Hannah Mustoe who has been very patient and professional through the entire process.

Ifeanyi · 25 October 2016

5/5

Google

Recently negotiated the rental of a flat in Summertown under the guidance of Kieran Chappell and Hannah Mustoe. All in all we experienced a first rate service, Kieran was friendly and polite, understood exactly the type of property we were looking for and was more than happy to go above and beyond to follow up some fairly unusual queries. Hannah did a sterling job of ensuring all our contracts and paperwork were all in order in plenty of time for the move and wasn't afraid to chase the pair of us to make sure we moved when we wanted to! Fantastic experience, would recommend to anyone looking to buy in the Summertown area.

Rob · 25 October 2015

5/5

Google

Looking for a lettings agency to manage your property? Look no further than the lettings side of the Chancellors Summertown Branch. In particular ask for Kyley Dickinson, the Lettings Manager. From initial discussion to final letting Kyley provided sage, timely advice and direction with regards to the letting of my apartment. She proved adept at matching my expectations for the let with a strong marketing strategy. With such a well balanced approach it was no surprise that Kyley was able to source a suitable tenant in short order. Top job! Kyley carefully handled each stage of the process directing her team to good effect. In particular Kieran was there to process and answer a raft of questions I posed with regards to the letting process, paperwork and suggestions for the flat. Throughout he retained his affable, good humoured disposition whilst also accurately responding in a timely manner with detailed answers. Thanks to you both for a successful let! Phil

Philip · 25 October 2015

5/5

Google

We have just sold my Mother In Law's house through Chancellors and I have to thank Angella Lessani for her work and dedication for getting this far. Not only did Angela work incredibly hard in getting people to view the property, once the offer had been made Angela continued to work tirelessly to make sure that we got to contracts and they were signed to a timeline for everyone in the chain. Angela has a huge enthusiasm and work ethic, she is thorough and determined to see a sale through. In my experience this is rare and of great value in an estate agent. I recommend Angela to anyone trying to sell their house and would certainly use her again if I were in the same position. Thanks Angela, a great job well done.

Andrew · 25 October 2015

5/5

Google

Having negotiated a recent property purchase, through Chancellors in Summertown under the expert guidance of David Ingram, permit me to offer a few comments. Firstly, David’s smart, professional appearance generated confidence. We knew immediately that we were in good hands, a view vindicated by subsequent events. Evidently David is a man of great experience. He possesses excellent product knowledge and our various questions about the property received cogent, relevant and full answers, many concerning technical matters about how the property was managed. David also showed great attention to detail. He had fully taken on board the brief concerning the buyer’s needs, and all the relevant aspects of the property were nicely highlighted during our two viewings. Furthermore, David should be noted for his sheer efficiency. Within minutes of my phoning to make an offer, he was calling me back having contacted the sellers. Thus an agreed purchased price was reached in what must be a record time! Ping!, and the Memorandum of Sale arrived by email. This was good news. Throughout all stages of the buying process, David’s attitude was positive about both buyer and seller. Clearly if you are dealing in property Chancellor’s is the place and David Ingram your first port of call there. An excellent showing all round; we could not have received better service. Thank you. Oxford

Gavin · 25 October 2015

5/5

Trustpilot

Smooth and Professional Tenancy Renewal

I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!

Geanina · 21 October 2025

5/5

Google

Daniel, Francis & Greg (Chancellors better beware of headhunters and reward appropriately!) have been great in getting my home in Harefields sold! I found it very difficult in this economic climate where there are now so many uncertainties, to give my trust to yet another agency. But they (in particular Daniel) turned it into a smooth process, keeping me informed, ironing out a few challenges along the way and keeping my confidence up to follow my own instincts rather than be forced to sell in a way that I wasn't happy with. Saying that, it doesn't mean they didn't advise me, far from it. They were just great and I would recommend these guys to anyone who has property in their patch.

Diane · 26 October 2012

5/5

Trustpilot

Simran was brilliant

Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.

Sara · 22 April 2025

5/5

Google

Nita Malloy sold our house in Oxford. She was straightforward and friendly and made the process very easy. We also rented out the house with Chancellors, Summertown for over 10 years and just found them all easy and straightforward to deal with. Highly recommend.

Emma · 10 October 2024

Agent replied · 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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