Chancellors Summertown reviews in Oxford

★★★★★ 5/5

Google

Katie has been outstanding throughout what could easily have been a very difficult letting. Applying from overseas is rarely straightforward, and ours was more complicated than most. Katie handled all of it with patience and clarity, explained exactly what was needed at each stage, and kept things moving when it would have been easier to give up on us. Communication was excellent throughout, despite an eight-hour time difference. We're very grateful, and would recommend her without hesitation.

Hiroshi · 10 September 2026

★★★★★ 5/5

Google

Julia has been an amazingly helpful and patient professional, helping me and my flatmate navigate the process as international students renting for the first time. She is incredibly capable with communication, answering questions promptly and organised with instructions. Having Julia has made the stressful process smooth and I am very grateful to her for helping us find an ideal property!

Ian · 10 August 2026

★★★★★ 5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

★★★★★ 5/5

Trustpilot

Stephanie Toal was an excellent estate…

Stephanie Toal was an excellent estate agent to work with and played a key role in helping this transaction reach exchange. As the acting conveyancer on the matter, I was particularly impressed by Stephanie's proactive approach and dedication. The day before exchange, an urgent issue arose that needed to be resolved quickly. Despite it being close to 5pm and approaching the end of the working day, Stephanie took my call, immediately understood the importance of the matter, and took action straight away. What really stood out was her commitment to seeing things through. She continued liaising and providing email confirmations well beyond normal working hours, with correspondence continuing after 7pm, ensuring that everything necessary was in place for the transaction to exchange contracts. In property transactions, having a proactive estate agent can make all the difference, and Stephanie is a perfect example of that. Her responsiveness, professionalism, and willingness to go the extra mile helped keep the matter moving at a critical stage. I would highly recommend Stephanie Toal to anyone looking for an estate agent who is efficient, communicative, and genuinely committed to getting a transaction over the line. Proactive people like Stephanie really do make the difference.

Nadvi · 8 October 2026

★★★★★ 5/5

Trustpilot

Forever grateful

It's always hard when you have to sell a loved ones property, after their passing. Right from the start Ella was thoughtfull, kind and professional to the situation. She helped guide us through the process with her expertise, making the process much easier. Ella excelled at communicating with us and ensured emails were answered in a timely manner. Im sure i asked some really stupid questions, but Ella never made me feel they were not valid. Despite some setbacks with buyers, she was always there with optimism and advice which has finally led to us exchanging today. We will be forever grateful to Ella and the team

Gemma · 6 October 2026

★★★★★ 5/5

Trustpilot

We cannot recommend Maedeh highly…

We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process. Throughout it all, Maedeh has been absolutely fantastic. She has been incredibly supportive, proactive and patient, always keeping us updated, chasing things when needed and doing everything she can to keep the process moving. She has gone above and beyond in dealing with queries from both sides and has been a constant source of help and reassurance. We are still waiting to complete, but we wanted to say how much we have appreciated everything she has done for us so far. Thank you, Maedeh, for all your hard work and support, you really have been wonderful.

Rayna · 22 September 2026

★★★★★ 5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

★★★★★ 5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks! Sherko was professional, friendly, extremely helpful and always kept me updated throughout the process. He went above and beyond to make everything as smooth and stress-free as possible. I’m so pleased with the result and would highly recommend Sherko to anyone looking to sell their home. Thank you, Sherko, for your fantastic work!

Monica · 4 September 2026

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

★★★★★ 4/5

Google

Since December 2025, Chancellors has acted on my behalf in the sale of our property in Oxford. My interactions with individual members of staff have always been excellent, with queries answered promptly. As with any business relationship, perceived service levels can fluctuate, but since August 2026 I have noticed a clear improvement as we have moved closer to a sale, which we hope will complete in November. It has also been enormously valuable to have direct contact with our buyer which the new Manager has encouraged. I recognise that this may not always work well, depending on personalities and expectations, but in our case it has worked exceptionally well and has undoubtedly helped the transaction.

John · 19 September 2026

★★★★★ 5/5

Trustpilot

From day one when i enquired about the…

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic She keeps you in the loop and wont leave idling, Thank you and hope we will be able to conclude our current application smoothly

Mr · 4 September 2026

★★★★★ 5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

★★★★★ 5/5

Google

My experience with Julia from Summertown Chancellors has been very smooth so far! My questions have been answered quickly and I didn't feel overwhelmed with the process at all. Thank you Julia for helping us find our new home!

Margot · 10 July 2026

★★★★★ 5/5

Trustpilot

Jessica is very professional and easy…

Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.

AHG · 13 May 2026

★★★★★ 5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day. Thank you, Mr. Hazem for your excellent support and service. Highly recommended.

Dikshya · 14 September 2026

★★★★★ 5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

★★★★★ 5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

★★★★★ 5/5

Trustpilot

Fantastic Support

Briar (Jones) was fantastic from the start. She stepped over and above our expectations by being knowledgeable, helpful and a wonderful person who kept me informed at all times, and was always there to answer my questions. We had a difficult time due to my buyers solicitor being shut down after we had exchanged and the support and advice I received from Briar was second to none. Overall I couldn’t have expected more from her, and I am so happy that I chose Chancellors.

Fran · 21 February 2026

★★★★★ 5/5

Trustpilot

My appreciation of Hannah Rae at Chancellors Estate Agent in Oxfordshire

Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing arrangements and contractual arrangements. I appreciate her warm presence and her respectful and sensitive communication between parties. Thank you Hannah

Julie · 4 September 2026

★★★★★ 5/5

Google

I can't speak for Chancellors as a whole since I've only just signed my contract and haven’t encountered any issues yet. However, during the process of securing the flat, Giorgia Coupland was incredibly helpful, efficient, and highly responsive. She did an excellent job throughout, and I truly hope she remains my main point of contact within the agency. With her support, I feel confident that any future matters will be handled promptly and professionally.

Matilde · 10 June 2025

★★★★★ 5/5

Trustpilot

Luke was prompt

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Mrs · 14 May 2026

★★★★★ 5/5

Trustpilot

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!

Mr · 22 May 2026

★★★★★ 5/5

Trustpilot

Brilliant service from Ella

We had a fantastic experience with Ella, who showed us around the property. She was incredibly friendly, helpful and knowledgeable, and made the whole viewing experience really enjoyable. We felt completely at ease and would highly recommend Ella to anyone looking to buy a property.

James · 8 October 2026