Trusted Agent profile · Oxford
★★★★★
356 reviews across 2 platforms
255 Banbury Road, Oxford, OX2 7HN, OX2 7HN
Part of Chancellors, see every office.
Chancellors's office in Oxford, at 255 Banbury Road, is rated 4.5 out of 5 across 356 reviews on two platforms, including 189 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Chancellors Summertown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotBrooke was amazing from start to finish…
Brooke was amazing from start to finish - she was very friendly, very responsive and managed to arrange a visit at the only time that worked for us. She also kept us updated and tried to help speeding up the process. Definitely recommend her if you need any help :)
5/5
TrustpilotEthan was lovely and very helpful.
5/5
GoogleI'm very grateful to Julia, Katie and chancellors for helping us find our new flat! Always very helpful and friendly:)
Dear Alex Phillip, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Katie and Julia. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
5/5
TrustpilotWe were warmly welcomed at the property…
We were warmly welcomed at the property by Luke and gave us a very informative tour. Luke was Very friendly and was able to answer all questions. Made our viewing enjoyable
5/5
GoogleKatie is by far the most efficient agent I've ever been in contact with. She provided immediate updates on the rental property, and was always promptly available and receptive of any queries I had - particularly when considering the chaos of the Oxford student market. I highly recommend her and Chancellors - Summertown!
Thank you Ramesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotChancellors: Franki is a five-star manager
Chancellors manages my rented house. Whenever there are repairs to be done, I call up Franki (at their Oxfordshire Property Management operation), and she is always friendly, polite, and competent. If more management agents were like her, I think more people would want to rent!
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
5/5
GoogleJulia at Chancellors was really nice. She helped me a lot during the letting process.
Dear Sabrina Lu We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
4/5
GoogleCornelia, Wai and Maria have all been helpful and responsive. I would use Chancellors again.
Dear Alex Duncan, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
TrustpilotGreat experience!
I consistently have great experience from the Chancellors. Property management professional, friendly are effective in their communication. Evelina is proactive, collaborative and makes renting stress-free.
5/5
GoogleI highly recommend Chris for his dedication, expertise, and friendly approach. He has excellent knowledge of the local market, and his valuable insights and advice helped me make informed decisions about my home purchase. Thank you, Chris!
Hi Adela, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI highly recommend Chris for his dedication, expertise, and friendly approach. He has excellent knowledge of the local market, and his valuable insights and advice helped me make informed decisions about my home purchase. Thank you, Chris!
Hi Adela, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
5/5
TrustpilotLovely experience
Julia was great to deal with, helping us with viewings. She was friendly, professional and very accommodating with short notice requests. A well organised experience. A delight to deal with and the branch as a whole.
5/5
GoogleKatie Palmer at Summertown branch was always prompt and higly professional. I was amazed how quick and helpful she was. Katie made the whole process from start to finish very easy and kept me updated at all times. I am very pleased with the service provided by Katie. Thanks agian!
Thank you for leaving us this great review Inji, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
TrustpilotExcellent service
Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
TrustpilotProperty management experience
As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chancellors Summertown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
