5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
Trusted Agent profile · Oxford
Chancellors Summertown reviews in Oxford
★★★★★
351 reviews across 2 platforms
255 Banbury Road, Oxford, OX2 7HN, OX2 7HN
Chancellors's office in Oxford, at 255 Banbury Road, is rated 4.5 out of 5 across 351 reviews on two platforms, including 189 Google reviews rated 4.5.
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotChancellors are hands down the best…
Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.
5/5
GoogleEverything went very smoothly with my rental experience. From the beginning, the process was clear and well-organized. Katie and Giorgia were always extremely helpful, professional, and quick to respond whenever I had a question or needed assistance.
Agent replied · 25 July 2025
Hi IGNACIO, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
5/5
TrustpilotGreat response time
Great response time. Issue was resolved promptly by Jamie Woodman
Agent replied · 20 March 2026
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.
5/5
GoogleNita Molloy was outstanding throughout my property search in North Oxford. She was attentive to my needs, showed me a great selection of properties, and ultimately helped me find my dream home. Her professionalism, local expertise, and excellent communication made the entire process seamless. I highly recommend Nita to anyone looking for a property in the area.
Agent replied · 23 October 2024
Dear Ajay B, Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Nita Molloy. Her dedication and local expertise make a significant difference in the property search. We’re glad she could help you find your dream home in North Oxford. Your recommendation means a lot to us, and we look forward to assisting you or anyone you know in the future! Best wishes, Chancellors - Summertown Estate Agents
5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
Agent replied · 23 May 2026
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
5/5
GoogleKatie has been amazing and always responds promptly to emails. She's been on top of everything and has made the whole process very smooth.
Agent replied · 23 November 2024
Thank you so much for your kind words, Fatma! We're thrilled to hear that Katie has provided you with excellent service and made your experience smooth. Your satisfaction is our priority, and we appreciate your feedback!
4/5
GoogleMy contact with the office staff at Chancellors was very positive. Julia was very quick and extremely helpful in steering me through all the paperwork .
Agent replied · 8 October 2025
Thank you for leaving us this great review Catherine, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
5/5
TrustpilotIbra was a great help when looking for…
Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!
Agent replied · 22 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleChris was lovely and friendly. He was punctual and polite, very relatable. Not pushy and made the experience of viewing a comfortable one.
Agent replied · 23 October 2024
Thank you Grant for giving our Chancellors - Summertown Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotEasing the daunting process of buying
Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.
5/5
GoogleJulia is a lovely person and we have had a great experience with her and her colleagues. THANK YOU!
Agent replied · 10 November 2025
Hi Amy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotChancellors look after my three flats…
Chancellors look after my three flats for a few years now. They are proficient and responsive. I am mostly in direct contact with Mr Andrew Jourdain and Mr Will Jones, both extremely helpful. The team has my grateful thanks and I highly recommend chancellors.
Agent replied · 23 May 2026
We are so pleased to hear of your positive experience with our team over the past few years. We truly appreciate your kind words and recommendation!
5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
5/5
TrustpilotTom has been totally professional…
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
5/5
GoogleI am in the UK for the first time. I am really impressed by this letting agency. My advisor is Katie Palmer, she was incredibly responsive, even outside of regular working hours, which made the whole tenancy-related process a breeze. As a newcomer, this helps me get off to a really great start in the UK. I whole recommended them to any fellow first-timers seeking property services here.
Agent replied · 10 October 2026
Thank you so much for your kind words, Darwin! We're thrilled to hear that Katie made your experience so positive as you navigated the UK for the first time. Your recommendation means a lot to us, and we're here to help anyone looking for property services.
5/5
GoogleTom Garbutt was always very approachable as he handled the sale to my son of a Marston property. Tom showed a clear understanding of the complex funding process we had to go through, communicated this to his client, kept on top of matters and kept the seller aware - through both the smoother and the rougher parts - until we were able to exchange. Faced with some very late complications created by the seller, Tom worked excellently with both sides to find common ground solutions. Thank you Tom.PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Hi Karen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotLauren Stearman.
We recently were shown some properties by Lauren who was very professional, knowledgeable and easy to talk to. Lauren quickly understood what we were looking for and clearly explained the current state of the housing market. We had great confidence in her comments and suggestions about properties and would highly recommend her to anyone seeking to buy or sell property.
4/5
GoogleJulia is very friendly and all the team are keen to help.
Agent replied · 23 December 2025
Thank you Christine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChris has been very helpful in the whole process of exploring the suitable property for my family.
Agent replied · 11 November 2024
Thank you Ahmed for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
Agent replied · 20 March 2026
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
5/5
TrustpilotBrooke was amazing from start to finish…
Brooke was amazing from start to finish - she was very friendly, very responsive and managed to arrange a visit at the only time that worked for us. She also kept us updated and tried to help speeding up the process. Definitely recommend her if you need any help :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
