Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJack is super friendly, and has been very helpful and patient with answering questions and always quick in response. Much appreciated for his professionalism and work ethics.
Lina · 27 December 2023
Agent replied · 22 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
Jonathan · 25 August 2026
★★★★★ 5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
Remi · 18 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
★★★★★ 5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
Anonymous · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
★★★★★ 5/5
GoogleIbrar was personable and extremely helpful, and has promised to keep us informed of any properties that come up that meet me and my partners’ criteria!
Annabel · 17 May 2025
★★★★★ 5/5
GoogleIt a was good experience and I really recommend chancellors. Dealing with very professional approach and good with communication.
Vishnu · 2 January 2026
Agent replied · 9 January 2026
Thank you vishnu for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
Sophie · 27 September 2026
★★★★★ 5/5
TrustpilotMy ride with Chancellors in search of an accommodation
My experience with Chancellors during my search for an accommodation was excellent. I received regular calls and received emails with accommodation proposals; finally, I met with Lauren for my viewing , she was so polite and patient in answering all my questions, I am truly grateful and very satisfied with the excellent services offered by Chancellors, Headington.
Micheal · 21 October 2025
★★★★★ 4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
Nick · 26 August 2026
★★★★★ 5/5
GoogleGreat experience with Lauren! Very attentive and helpful.
Christopher · 17 March 2026
Agent replied · 17 April 2026
Thank you Christopher for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
Ian · 3 September 2026
★★★★★ 1/5
GoogleAbsolutely abysmal service for those looking to rent. Complete disregard and disinterest in safeguarding the tenants’ rights, they will support the landlord every time. Myself and the four others I lived with have vowed never to deal with Chancellors again, as their attitudes and approach to delivering customer service on the part of the tenant is non existent. They don’t care one iota about your rights as a tenant once they’ve been paid.
Tom · 23 October 2023
Agent replied · 22 October 2024
Hi Tom, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleHad a fantastic experience buying our first property with Chancellors. Kayleigh has been great and very attentive. All questions have been answered quickly and thoroughly.
Johanna · 23 October 2023
Agent replied · 22 October 2024
Thank you for this wonderful review Johanna. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleRebecca was efficient, friendly and helpful. Chancellors is a bit mechanical, but also efficient and gets the job done.
Edward · 25 February 2024
Agent replied · 22 October 2024
Thank you Edward for this review. We are pleased that you had a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotWorking with Katie has made our renting…
Working with Katie has made our renting experience far easier
Lucy · 6 October 2026
★★★★★ 3/5
GoogleThe service was not the worst, neither was it the best. The person who showed us the property was on her phone texting about 90% of the duration we were there. We asked if the property was managed by Chancellors and she said yes, confidently. This was false; the property is NOT managed by the estate agent. Not as bad as it could be though, because the landlady happens to be nice.
Chris · 23 October 2023
Agent replied · 22 October 2024
Hello Christopher, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.uk so we can investigate further. Many thanks.
★★★★★ 5/5
TrustpilotGreat experience
I had two viewings with Adam Cave, he was extremely knowledgable, helpful and accommodating. I would 100% recommend working with him on your next property needs.
L · 19 September 2025
Agent replied · 22 September 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
Trustpilotjamie woodman
easy to approach and very helpful…
Vash · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.
★★★★★ 1/5
GoogleHorrible experience interacting with this agency. They were extremely rude on the phone, but confirmed that they would accept students. After difficulties booking a viewing, I traveled from another city by train to attend the viewing when they called and told me they didn't accept students afterall unless I could pay 12 months in advance. So I turned around and got back on the train to head home after wasting time and money to get there. So angry at the incompetence and unprofessionalism.
Ami · 10 January 2023
Agent replied · 9 January 2025
Hi Ami, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via jennifer.dowden@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
Bolanle · 24 August 2026
★★★★★ 5/5
TrustpilotSimona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
Jd · 21 June 2025
★★★★★ 5/5
GoogleThe support and professionalism from Chancellors estate agents has been brilliant. I am so pleased I chose them to sell my house.
Helen · 1 October 2025
Agent replied · 8 October 2025
Hi helen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleHad a great experience with Ibrar Hussain at the Headington branch. He was really helpful and informative. Happy to recommend him highly.
Satya · 24 September 2025
Agent replied · 8 October 2025
Hi Satya, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleChancellors is one of the best property agent for all your needs whether to let or to manage yours. In our case we have been struggling so much to get a house for months. After so much of searching we finally have successfully made it. We highly recommend them, especially our case was handled by Tiago Goncalves, who have been a life saver. His approach and follow ups were extremely good and we really appreciate his support a lot. We wish him and the team very best. Looking forward to a great experience during the tenancy period.
Linn · 23 October 2022
Agent replied · 22 October 2024
Hi Linn, we are so pleased that you enjoyed your experience with us and left this fantastic review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them. Thank you.
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