Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to express my sincere appreciation to Mr Ibrar and Lauren for your assistance in proceeding the letting process much easier. Your professionalism and dedication have been invaluable.
Rejitha · 17 February 2026
Agent replied · 17 April 2026
Thank you, Rejitha, for your wonderful feedback! We're delighted to hear that Mr. Ibrar and Lauren made the letting process easier for you. Your appreciation for their professionalism and dedication is truly valued. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleJonathan Pincott is an excellent agent. He has the rare combination of bulldog tenacity to find the right solutions, yet doing this with incredible grace and likability.
Sacha · 22 September 2024
Agent replied · 22 October 2024
Thank you Sacha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
Leah · 15 May 2026
Agent replied · 23 May 2026
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
★★★★★ 5/5
GoogleLauren from Chancellors Headington managed my rental application with great professionalism from start to finish. The viewing was smooth and well-organised, and thanks to her efforts, the offer we put forward was accepted. I really appreciate her support throughout the process, well done, Lauren!
Haider · 1 October 2025
Agent replied · 8 October 2025
Hi Haider, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
GoogleI must say that up until I met Frankie Poole, I was slightly skeptical about the service I had received from Chancellor's.However, Frankie has been really good- responsive, friendly and professional.! Shes really 'showed up' and made things right.
Thanks
Naa · 27 December 2023
Agent replied · 22 October 2024
Hi Naa, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control
Kept me informed,went out of her way to find out specific details of various properties
John · 5 October 2026
★★★★★ 5/5
GoogleReally helpful agency. I particularly thank to Jude as he was really swift in finding a new home in Oxford.
Ismail · 18 November 2024
Agent replied · 9 December 2024
Hi Ismail, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleIf I was able to put no Star, I will do that.
0 star
This is the worst agency ever, every time when I have a problem or an emergency they send me from on person to another person, they will take few days or few weeks to do something.
I suppose to have an inspection this week, I take a day off extra to be able to be home, they changed to next week and day say I just send you an email about the day and the hour, I didn't get any emails, I call them every day to ask about the email and still nothing after 4 days.
Ionut · 25 April 2024
Agent replied · 22 October 2024
Hi Ionut, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 2/5
GoogleMediocre experience, potentially due to understaffing or insufficient auditing, motivation and incentives.
Sebastian · 10 June 2026
Agent replied · 10 October 2026
Hello Sebastian, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.
★★★★★ 5/5
GoogleLooked into renting a garage with them and they were super friendly and not pushy at all. It was super easy to get into communication with them and Ibrar told us everything we needed to know. would definitely recommend!
Mair · 27 October 2025
Agent replied · 10 November 2025
Thank you Mair for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
Laura · 18 May 2026
Agent replied · 23 May 2026
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
★★★★★ 4/5
GoogleThe renting process was smooth and well-organized.
I highly recommend Charlie Howlett for anyone seeking a high standard of customer service and support.
Prapthi · 22 September 2024
Agent replied · 22 October 2024
Thank you Prapthi for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleChancellors Headington was a welcoming place, Reece was helpful and professional, a pleasure to work with. The process was very smooth
Julia-Leila · 18 October 2024
Agent replied · 22 October 2024
Thank you Julia-Leila for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
Clifford · 9 October 2026
★★★★★ 5/5
GoogleGood team and atmosphere. Reece was helpful and attentive at a viewing. I had a good experience with Chancellors Headington
Ziyana · 28 October 2024
Agent replied · 11 November 2024
Thank you Ziyana for giving our Chancellors - Headington Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleFreya Barry at Chancellors Headington was fantastic! She made the viewing process smooth and stress-free, and her friendly, professional service was top-notch. Highly recommend!
VIBEESH · 23 August 2024
Agent replied · 22 October 2024
Thank you Vibeesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleChancellors have been very helpful as agents and Ibrar Hussian in particular has been amazing with helping us find a place we will call home for coming years.
Shabnum · 15 January 2026
Agent replied · 22 January 2026
Thank you Shabnum for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
TrustpilotIt’s been three years with…
It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.
Tayser · 21 November 2025
Agent replied · 22 November 2025
Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleHad a recent viewing for property with Chancellors and Ibrar from letting negotiation team was very kind and helpful . He kept us informed and went through things very thoroughly .
Seena · 16 December 2025
Agent replied · 23 December 2025
Thank you Seena for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
Highly recommend do not use it.
Drinkwater · 19 September 2026
★★★★★ 5/5
GoogleBeatriz Pinto from Chancellors has been consistently attentive, polite, professional, and a delight to speak to! Finding a flat to rent in Oxford is an incredibly stressful affair and honestly if a few more people were like Beatriz it would make the process a lot less trying!
Yusuf · 10 January 2023
Agent replied · 9 January 2025
Hi Yusuf, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotMy Experience was an awesome one
My Experience was an awesome one, Many thanks to Ben and Mya for their help .Both were not tired of my calls .
Damilola · 19 September 2025
★★★★★ 5/5
GoogleCharlie was really amazing helping me out finding a place and was really friendly and good personality
Jarrod · 28 October 2024
Agent replied · 11 November 2024
Hi Jarrod, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe worked with Jack Williams and he was fantastic. Very kind and patient with our family’s property search and always informed with each property we viewed. Would highly recommend!
Jack · 26 March 2024
Agent replied · 22 October 2024
Thank you Jack for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
