Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotLandlords should AVOID!!!
Chancellors are simply inept at managing properties. Staff are incapable of maintaining a property left with them and have cost us thousands as a result of their negligence. They are a tenant's dream, but landlords, please avoid.
N · 19 September 2025
Agent replied · 22 September 2025
Thank you for bringing this to our attention, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
Meggie · 13 September 2026
★★★★★ 5/5
TrustpilotNew Tenancy
Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.
Sanjiv · 21 November 2025
Agent replied · 22 November 2025
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMy experience so far with Freya Barry and the other estate agents has been really positive. She's been really quick with answering all our questions and has gone out of her way to make time to take us round different properties. Me and my friends appreciate all the help she has given and are very excited to move into our house soon :)
Hannah · 18 October 2024
Agent replied · 22 October 2024
Hi Hannah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotExcellent communicator
We deal with Frankie Deacon who is an excellent communicator which ensures good relations between landlord and tenant.
Dear · 13 October 2026
★★★★★ 5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
John · 25 September 2026
★★★★★ 2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
Miss · 28 August 2026
★★★★★ 5/5
GoogleI went Into the office and greeted by an agent named Tiago. He made me feel very comfortable and went out of his way to help me find a suitable accommodation. At times I felt that he cared more about helping me than myself helping me which I thought was very kind of him. For his age, Tiago seems to be well informed and knows the companies policies. If you are looking for a property in oxford then this guy will find you one.
Juan · 23 October 2023
Agent replied · 22 October 2024
Thank you Juan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI had a very positive experience during my recent flat hunting process. Iulia is an extremely friendly agent and she responded to all my queries patiently. She is very responsive and dependable!
Eunice · 23 October 2023
Agent replied · 22 October 2024
Hi Eunice, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleIf I could give zero stars then I would. I sold my flat with Chancellors Headington and my experience was abysmal. I was given misinformation about the buyer and there was a complete lack of communication throughout. Cherry on the cake was being criticised by the Sales Director Alex Dimopoulos MNAEA for “phoning the office too many times”. My advice is to avoid Chancellors at all costs. I was not made to feel like a valued customer in any way.
Jack · 23 October 2023
Agent replied · 22 October 2024
Hi Jack, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleFreya Barry from the Headington Lettings Team was absolutely amazing! Me and my partner had been house hunting for 4 months with no luck. We got in touch with Freya in the last month who has gone above and beyond to find us our perfect home. She always managed to work our schedules around viewings, stayed in touch, answered any queries and overall was outstandingly helpful. We were incredibly lucky to have Freya as our lettings manager, we would definitely recommend! :)
Amalia · 23 October 2023
Agent replied · 22 October 2024
Hi Amalia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe had a really positive experience with Chancellors, agent for our house sale. Right from the very start we were impressed. Alex came round to make the estimate, and he was very informed and had done his research, so we had confidence that we were placing the house in good hands. Chancellors did all the viewings, and seemed to have a good database and list of prospective buyers. The first offer didn’t proceed when the buyer pulled out early in the process, but a number of new buyers were rapidly found and we very soon sold and completed the sale. All the way through we had regular communication. We also used a conveyancer recommended by Chancellors, and they were excellent. First rate service throughout.
Julian · 23 October 2023
Agent replied · 22 October 2024
Hi Julian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI am very happy about the service provided by the Chancellors to find out family property in Headington. It was a really challenging time we spent with searching properties, viewing and discussing with several letting agents. But Chancellors send me lot of options. Both my self and wife give positive credit s to Lulia who did marvellous job and she is very responsive and know what kind of properties will going with our requirements. Happy to recommend others searching properties for family with kids.
Niranjan · 23 October 2023
Agent replied · 22 October 2024
Thank you Niranjan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotFor many years I have always received…
For many years I have always received excellent service from the teams at Chancellors
Mr · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!
★★★★★ 1/5
GoogleDO NOT RENT 8 AWGAR STONE ROAD. The house was in awful shape and the landlord is not returning my deposit claiming there is damage which I didn't do. Chancellors did not do anything to protect me. I was left without heating over the Christmas period and forced to pay the full rent of 1500£/month. I contacted chancellors nothing happened. So spare the nice words on the web
Renato · 24 June 2024
Agent replied · 22 October 2024
Hi Renato, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleThis is the first time I worked with Chancellors Headington and I heard how tiring and hard it is to get a house with them, but for me personally it was good. Like any other agency they ask for references but nothing new. With Chancellors you get more help from the agents and are lovely and understanding. I worked with ilulia Branduse and Olivia Barry both such lovely people. One of the best teams out there from my experience.
Emillia · 23 October 2023
Agent replied · 22 October 2024
Thank you Emillia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleVery helpful in showing properties and providing information, easy application process
Jack · 3 April 2026
Agent replied · 17 April 2026
Thank you, Jack Morrison, for your wonderful review! We're thrilled to hear that you found our team at Chancellors - Headington helpful in showcasing properties and simplifying the application process. Your satisfaction is our priority, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleIulia was extremely helpful with our lettings applications, quick to reply to emails, and was always available when we called during office hours. Great service, thanks.
Harry · 26 January 2024
Agent replied · 22 October 2024
Hi Harry, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotJordan you are a star
Margaret · 14 May 2026
Agent replied · 23 May 2026
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
★★★★★ 1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
Jonathan · 25 August 2026
★★★★★ 5/5
GoogleJack is super friendly, and has been very helpful and patient with answering questions and always quick in response. Much appreciated for his professionalism and work ethics.
Lina · 27 December 2023
Agent replied · 22 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
Remi · 18 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
★★★★★ 5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
Anonymous · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
★★★★★ 5/5
GoogleIbrar was personable and extremely helpful, and has promised to keep us informed of any properties that come up that meet me and my partners’ criteria!
Annabel · 17 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.