Trusted Agent profile · Oxford

Chancellors Headington reviews in Oxford

4.5

★★★★★ Excellent

526 reviews across 2 platforms

107 London Road, Headington, Oxford, OX3 9HZ, OX3 9HZ

Chancellors's office in Oxford, at 107 London Road, is rated 4.5 out of 5 across 526 reviews on two platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Trustpilot logo

158

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

1/5

Trustpilot

Landlords should AVOID!!!

Chancellors are simply inept at managing properties. Staff are incapable of maintaining a property left with them and have cost us thousands as a result of their negligence. They are a tenant's dream, but landlords, please avoid.

N · 19 September 2025

Agent replied · 22 September 2025

Thank you for bringing this to our attention, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

5/5

Trustpilot

Jessica gave us a brilliant viewing

Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.

Meggie · 13 September 2026

5/5

Trustpilot

New Tenancy

Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.

Sanjiv · 21 November 2025

Agent replied · 22 November 2025

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

My experience so far with Freya Barry and the other estate agents has been really positive. She's been really quick with answering all our questions and has gone out of her way to make time to take us round different properties. Me and my friends appreciate all the help she has given and are very excited to move into our house soon :)

Hannah · 18 October 2024

Agent replied · 22 October 2024

Hi Hannah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Excellent communicator

We deal with Frankie Deacon who is an excellent communicator which ensures good relations between landlord and tenant.

Dear · 13 October 2026

5/5

Trustpilot

Very impressed

We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.

John · 25 September 2026

2/5

Trustpilot

We have previously had good experiences…

We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.

Miss · 28 August 2026

5/5

Google

I went Into the office and greeted by an agent named Tiago. He made me feel very comfortable and went out of his way to help me find a suitable accommodation. At times I felt that he cared more about helping me than myself helping me which I thought was very kind of him. For his age, Tiago seems to be well informed and knows the companies policies. If you are looking for a property in oxford then this guy will find you one.

Juan · 23 October 2023

Agent replied · 22 October 2024

Thank you Juan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had a very positive experience during my recent flat hunting process. Iulia is an extremely friendly agent and she responded to all my queries patiently. She is very responsive and dependable!

Eunice · 23 October 2023

Agent replied · 22 October 2024

Hi Eunice, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

If I could give zero stars then I would. I sold my flat with Chancellors Headington and my experience was abysmal. I was given misinformation about the buyer and there was a complete lack of communication throughout. Cherry on the cake was being criticised by the Sales Director Alex Dimopoulos MNAEA for “phoning the office too many times”. My advice is to avoid Chancellors at all costs. I was not made to feel like a valued customer in any way.

Jack · 23 October 2023

Agent replied · 22 October 2024

Hi Jack, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Freya Barry from the Headington Lettings Team was absolutely amazing! Me and my partner had been house hunting for 4 months with no luck. We got in touch with Freya in the last month who has gone above and beyond to find us our perfect home. She always managed to work our schedules around viewings, stayed in touch, answered any queries and overall was outstandingly helpful. We were incredibly lucky to have Freya as our lettings manager, we would definitely recommend! :)

Amalia · 23 October 2023

Agent replied · 22 October 2024

Hi Amalia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

We had a really positive experience with Chancellors, agent for our house sale. Right from the very start we were impressed. Alex came round to make the estimate, and he was very informed and had done his research, so we had confidence that we were placing the house in good hands. Chancellors did all the viewings, and seemed to have a good database and list of prospective buyers. The first offer didn’t proceed when the buyer pulled out early in the process, but a number of new buyers were rapidly found and we very soon sold and completed the sale. All the way through we had regular communication. We also used a conveyancer recommended by Chancellors, and they were excellent. First rate service throughout.

Julian · 23 October 2023

Agent replied · 22 October 2024

Hi Julian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I am very happy about the service provided by the Chancellors to find out family property in Headington. It was a really challenging time we spent with searching properties, viewing and discussing with several letting agents. But Chancellors send me lot of options. Both my self and wife give positive credit s to Lulia who did marvellous job and she is very responsive and know what kind of properties will going with our requirements. Happy to recommend others searching properties for family with kids.

Niranjan · 23 October 2023

Agent replied · 22 October 2024

Thank you Niranjan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

For many years I have always received…

For many years I have always received excellent service from the teams at Chancellors

Mr · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!

1/5

Google

DO NOT RENT 8 AWGAR STONE ROAD. The house was in awful shape and the landlord is not returning my deposit claiming there is damage which I didn't do. Chancellors did not do anything to protect me. I was left without heating over the Christmas period and forced to pay the full rent of 1500£/month. I contacted chancellors nothing happened. So spare the nice words on the web

Renato · 24 June 2024

Agent replied · 22 October 2024

Hi Renato, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

This is the first time I worked with Chancellors Headington and I heard how tiring and hard it is to get a house with them, but for me personally it was good. Like any other agency they ask for references but nothing new. With Chancellors you get more help from the agents and are lovely and understanding. I worked with ilulia Branduse and Olivia Barry both such lovely people. One of the best teams out there from my experience.

Emillia · 23 October 2023

Agent replied · 22 October 2024

Thank you Emillia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Very helpful in showing properties and providing information, easy application process

Jack · 3 April 2026

Agent replied · 17 April 2026

Thank you, Jack Morrison, for your wonderful review! We're thrilled to hear that you found our team at Chancellors - Headington helpful in showcasing properties and simplifying the application process. Your satisfaction is our priority, and we look forward to assisting you again in the future!

5/5

Google

Iulia was extremely helpful with our lettings applications, quick to reply to emails, and was always available when we called during office hours. Great service, thanks.

Harry · 26 January 2024

Agent replied · 22 October 2024

Hi Harry, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Jordan you are a star

Margaret · 14 May 2026

Agent replied · 23 May 2026

We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.

1/5

Trustpilot

Really poor rental service

Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.

Jonathan · 25 August 2026

5/5

Google

Jack is super friendly, and has been very helpful and patient with answering questions and always quick in response. Much appreciated for his professionalism and work ethics.

Lina · 27 December 2023

Agent replied · 22 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I was really well looked after by…

I was really well looked after by Shannon Corrigan & Chris Appelboom!

Remi · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!

5/5

Trustpilot

Great service

A great service being provided by Rosie, nothing too much trouble!

Anonymous · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.

5/5

Google

Ibrar was personable and extremely helpful, and has promised to keep us informed of any properties that come up that meet me and my partners’ criteria!

Annabel · 17 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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