Chancellors East Oxford reviews

★★★★★ 2/5

Google

The estate agent did a great job in finding a place for us twice now. The first time we lived in a landlord-managed place, our new place is managed by Chancellors. After moving in, the Chancellors property managers are failing to address defects in the house in a timely manner. We've notified them of defects over 4 months ago, quotation were booked in the week after. After that they haven't given any clarity on whether or not they are going to act on the quotations and they reply to e-mails in an evading manner.

Tim · 11 August 2024

★★★★★ 5/5

Trustpilot

Abbie was extremely friendly and very…

Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.

Joe · 21 March 2025

★★★★★ 1/5

Trustpilot

lazy

Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.

Kezia · 19 May 2026

★★★★★ 5/5

Google

Jospheine was such an amazing person who supported my search geniuely and call/ message at intervals on update. Thank you once again Jospheine

Rifdaht · 16 December 2024

★★★★★ 5/5

Google

Worked with Dean Smith to find a home for myself and three friends. He got us the most incredible newly upgraded four bedroom in a great location and even managed to negotiate a few additions to the house. Couldn't have asked for a more responsive, professional, and sincere experience. Could not recommend Dean more highly.PositiveResponsiveness, Quality, Professionalism

Jeremy · 10 November 2022

★★★★★ 5/5

Google

Charlotte Wiley has been such an asset to us. Really pleased with the communication and advice we have received from us. Helped us sell quickly and at the price we needed. Also been so lovely to deal with when booking viewings etc and really felt like she’s had our best interests throughout the whole process. Thanks Charlotte!

Squad · 10 November 2022

★★★★★ 1/5

Google

I would give them 0 stars if I could. I use their property management service and they are the worst! Don’t attend to issues till last minute which means we have to pay a huge premium to get things done fast. They never answer to calls and are totally indifferent towards the landlord and tenants alike. No one has bothered to form a relationship which just makes me feel unvalued as a client. Also, the accounting is not transparent. Every month I see a major cut in my rental income. Do not use chancellors!

Ruchi · 12 July 2024

★★★★★ 3/5

Google

Jordan at Chancellors has been excellent to work with. Jordan was knowledgeable, able to answer all my questions and was very quick in follow ups. He went over and above to deal with all my questions. I hope he get the recognition he deserves.

Shubham · 10 November 2023

★★★★★ 5/5

Google

Sherko at Chancellors is helpful, knowledgeable and always goes out his way to help and makes everything so much easier. Thank you for the great comms and making the sale journey easy for me!

Azam · 14 September 2026

★★★★★ 5/5

Google

Helen from Chancellors - East Oxford Estate Agents has been very helpful throughout me and my partner's move to Oxford. She has been especially outstanding in helping us resolve any difficulties that have occurred throughout the moving process. I am extremely thankful for all of the work she has done. I cannot recommend her highly enough!

Henry · 10 November 2022

★★★★★ 5/5

Trustpilot

Speedy, courteous and knowledgeable

The staff at Chancellors were very well informed and helpful. We were able to complete our house sale very quickly and the team were excellent at communicating with us every step of the way - we would thoroughly recommend Chancellors!

Ali · 21 November 2025

★★★★★ 1/5

Trustpilot

Genuinely Useless

As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.

Leah · 15 May 2026

★★★★★ 5/5

Google

Would highly recommend Cormac. 5*

Neva · 10 July 2025

★★★★★ 5/5

Google

Sherko did a great job

Adelaide · 14 August 2026

★★★★★ 5/5

Google

We've been looking for a property to rent and Josephine Muigai from Chancellors is being really helpful, kind, professional and fast solution. The process of letting contract is moving well and we hope to have our move in on time is predicted. Thanks Josephine!

André · 5 April 2025

★★★★★ 5/5

Google

Josephine was very helpful with assisting our search for a new place; she showed me around a couple of properties and was very prompt with emails and replying to phone calls.

Zed · 12 June 2024

★★★★★ 5/5

Google

Josephine Muigai was the letting negotiator on the property I was interested in. She was very professional and efficient in making sure everything went smoothly and efficiently.

Kwame · 11 August 2024

★★★★★ 2/5

Google

It takes ages to respond to maintenance requests. They say ignore ignore ignore until the tenant gives up. Worst real estate agent in town. Thanks god I will be in Oxford for less than a year. Updates: what they have done in the last week proves my review was TRUE. The did nothing. They just sent someone to buy time and then did ABSOLUTELY NOTHING. This is for just minor requests. FAILURE. Update: they did fix the issues but took them too long.

Abdullah · 13 May 2024

★★★★★ 5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

★★★★★ 5/5

Google

The estate agent was very helpful, and Tilly was very supportive and made the process of renting very easy for us

Charlie · 2 November 2024

★★★★★ 5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

★★★★★ 5/5

Google

Josephine was extremely kind and helpful, providing extra support and answering questions for me at every opportunity. Would definitely recommend!

Alex · 10 November 2024

★★★★★ 5/5

Trustpilot

Great and reliable company

Great and reliable company. Isabelle is helpful and provides great communication for landlords

Mr · 21 January 2026

★★★★★ 5/5

Google

Jack has been very helpful to my brother and myself, during our house purchase. Was quick to respond to any questions and provided good details about the property during the negotiations etc... Chancellor are good estate agents, 5 stars!

Steve · 10 November 2023