Chancellors East Oxford reviews

★★★★★ 5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

★★★★★ 5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

★★★★★ 5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

★★★★★ 5/5

Google

I can’t recommend Ms.Mya Brown highly enough! Throughout my entire flat-hunting process, she was absolutely fantastic. Mya was incredibly helpful, always responding quickly and going out of her way to find options that matched exactly what I was looking for. What stood out most was her amazing attention to detail and excellent communication, she kept me updated at every step, explained everything clearly, and made sure nothing was missed. She’s professional, patient, and genuinely cares about her clients. Thanks to Mya, what could have been a stressful experience turned out to be smooth and even enjoyable. Thank you so much, Mya, you’re truly the best! ⭐⭐⭐⭐⭐

EDITH · 16 December 2025

★★★★★ 5/5

Google

I recently had the opportunity to view a property with Sherko Zen-Aloush as our agent, and I couldn't be happier with the experience. From the moment we arrived, Sherko was welcoming and professional, making us feel at ease. He was knowledgeable about the property and answered all our questions with clarity and confidence. His enthusiasm and expertise made the viewing process enjoyable and informative. I highly recommend Sherko Zen-Aloush to anyone in search of a dedicated estate agent. Thank you, Sherko, for your outstanding service!

Aqil · 25 November 2025

★★★★★ 1/5

Google

WARNING TO LANDLORDS- CHECK THE SMALL PRINT! I want to share my experience to help other landlords avoid the situation I’m currently in. When I first signed up with Chancellor, I genuinely believed I was entering a straightforward three-year agreement. After those three years, and after what I felt was consistently poor service, I decided not to continue with them. Only then was I told that the contract requires me to keep paying letting fees annually and in advance for as long as my current tenants stay in the property. This was never something I expected, and had I realised the long-term financial commitment involved, I would have approached the agreement very differently. To be clear, I don’t want to evict my tenants, they’ve made the property their home. But being tied into ongoing fees long after the initial term has ended has left me extremely disappointed. My advice to any landlord considering Chancellor is simple: read every clause carefully and seek independent advice before signing anything, especially around renewal charges and fees linked to the duration of a tenancy. I wish someone had warned me.

Becky · 19 November 2025

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

★★★★★ 5/5

Google

Firstly and foremost, my appreciation goes to Agent Jordan Gibbs for the excellent service rendered in the course of getting the apartments. Agent Jordan Gibbs was quick to respond to my phone calls and emails within the range of time and his replies was clear. He spent time discussing my must-haves, which led to them showing me apartments perfectly aligned with my budget and my commute needs. He was very accommodating, friendly and patient, scheduling a view at odd time, which was a huge help for my busy schedule. Agent Jordan Gibbs was knowledgeable about the apartment's history and the management. He pointed out both pros and cons, which I appreciated. Overall, the service was excellent. I felt supported and informed throughout the apartment search, and I would highly recommend them to any new renter in the area.

Richard · 15 October 2025

★★★★★ 5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

★★★★★ 1/5

Google

Awful experience throughout. None of our pre-tenancy conditions were met. House was filthy when we moved in despite them claiming a professional clean was done. Maintenance issues were always blamed on us despite them being the most clear cut cases of fair wear and tear. A tenant swap was refused with no reason against what the contract states, and chancellors tried to lie and gaslight us about what the contract meant even though lawyers were agreeing with our interpretation of the contract. We then discovered the house did not have the correct permissions to be a HMO, which chancellors lied about and tried to tell us wasn't an issue, despite the fact the council was threatening us with eviction. After having to threaten them with legal action due to them breaching the contract and failing to do adequate checks on the house's HMO status prior to renting to us, we have finally been allowed to end our tenancy. I am dreading the final check out and what ridiculous things they will likely try to charge us with. They also arranged viewings but forgot to tell all 4 people plus myself that they had been cancelled. When we phoned up to ask where the person from chancellors was they lied and said everyone had been phoned, then called me rude and hung up when I said that no one had been called. We were all shocked at the womans response as everyone agreed I had not been rude and had simply stated facts. I hope to never rent with them again.

Nicola · 15 July 2025

★★★★★ 5/5

Trustpilot

Jessica is very professional and easy…

Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.

AHG · 13 May 2026

★★★★★ 5/5

Google

I recently went to a house viewing with Jasmine, and she was absolutely exceptional! From the moment I arrived, she was friendly, professional, incredibly knowledgeable and helpful. Jasmine answered all my questions with patience and genuine care, making the whole experience smooth and enjoyable. I left the viewing feeling really happy and confident thanks to her support. I would highly recommend Jasmine and Chancellors to anyone looking for a property.

Malika · 8 October 2025

★★★★★ 5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

★★★★★ 5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

★★★★★ 5/5

Trustpilot

Luke was prompt

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Mrs · 14 May 2026

★★★★★ 5/5

Trustpilot

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!

Mr · 22 May 2026

★★★★★ 5/5

Trustpilot

A good example of professionalism. Chancellors act proactively and Ella…

Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.

Gillian · 14 May 2026

★★★★★ 5/5

Trustpilot

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.

Mr · 15 May 2026

★★★★★ 5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.

Dikshya · 14 September 2026

★★★★★ 1/5

Trustpilot

Landlord's perspective - terrible

From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.

Simon · 13 May 2026

★★★★★ 5/5

Trustpilot

Grateful for our property manager.

We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)

Charlotte · 11 September 2026

★★★★★ 5/5

Trustpilot

Luke will go a long way

Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.

Mrs · 4 September 2026

★★★★★ 5/5

Trustpilot

I would like to give a big thank you to…

I would like to give a big thank you to Jamie Woodman, recently we got a broken doorhandle in our flat and Jamie commented with us clearly and made sure we are in the loop when the issue will be fixed. Thank you Jamie :)

Tamas · 21 January 2026