Trusted Agent profile Β· Oxford

Chancellors East Oxford reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

466 reviews across 2 platforms

215 Cowley Road, Cowley, Oxford, OX4 1XF, OX4 1XF

Chancellors's office in Oxford, at 215 Cowley Road, is rated 4.3 out of 5 across 466 reviews on two platforms, including 331 Google reviews rated 4.3.

Google logo

4.3 / 5

331

Reviews on Google

This office

Trustpilot logo

135

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with Chancellors when looking for our next home. Jasmine was really helpful and supportive finding a property within our budget that met our specific needs. She really went above and beyond and was very knowledgeable about the homes she showed us. I would definitely use Chancellors again.

Samuel Β· 15 November 2025

Agent replied Β· 22 November 2025

Hi Samuel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I have had a very smooth process of purchasing a property in Oxford through Chancellors. Jasmine was especially helpful with facilitating multiple visits to the property during the process and quick to respond to any communications, checking in periodically to support with progressing the purchase. Grateful for the positive experience with the team at Chancellors

Arzoo Β· 15 October 2025

Agent replied Β· 22 October 2025

Thank you for leaving us this great review Arzoo, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Great service

Aysha was very helpful from the minute go. Any questions that needed answering she knew the answers to the question. Also was very quick to call back on any updates we were waiting on. Great service 😊

Michael Β· 17 March 2026

Agent replied Β· 20 March 2026

We appreciate you taking the time to share your positive experience. We're so pleased to hear that you found the service helpful and the responses quick.

5/5

Trustpilot

I cannot fault Maria

I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.

Jo Β· 19 March 2026

5/5

Trustpilot

The best agent

I would like to see a big thank you to Chancellors Letting Agent south east management team. Dana to be precise - this is a thank you for all your hard work and patience. I would also like to say thank you to Maya, John, and Liberty. They always attend to my call and every issue I have at the Property. I have used different Letting agencies overtime but the experience I have had with Chancellors has been easy and seamless. Their communication level is clear, respectful, and very understanding. If you are looking at renting or buying a property go to Chancellors - the entire team are trustworthy and of great help.

Joan Β· 21 November 2025

5/5

Google

"I had a fantastic experience working with Jordan Gibbs throughout the entire process of finding and finalizing my new home. From the initial viewing to the closing details, Jordan was attentive, professional, and incredibly helpful. He answered all my questions promptly, provided insightful guidance, and made what could have been a stressful experience smooth and enjoyable. I felt supported at every step, and his dedication truly stands out. I highly recommend Jordan for anyone looking for a reliable and knowledgeable guide in their home search!"

Rahul Β· 2 November 2024

Agent replied Β· 9 November 2024

Thank you Rahul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

From day one when i enquired about the…

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic

Mr Β· 4 September 2026

5/5

Trustpilot

We cannot recommend Maedeh highly…

We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.

Rayna Β· 22 September 2026

5/5

Google

I recently had the pleasure of working with Olivia from Chancellors East Oxford while renting out our house and still working to. Olivia is fantastic in every aspect, providing clear explanations and valuable advice on the best steps to take. Her expertise made a typically stressful process much smoother and gave me great peace of mind. Although the fees are a bit on the higher side, the quality of service and the reassurance it brings are well worth it. The entire team at Chancellors has been professional and efficient, making sure every detail is handled with care. I would recommend them to anyone looking for competent and thorough estate services in Oxford.

Vivian Β· 10 October 2024

Agent replied Β· 9 November 2024

Dear Vivian Lobo, Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Olivia and the Chancellors East Oxford team. It's our goal to make the renting process as smooth and stress-free as possible, so we’re glad Olivia was able to provide clear explanations and valuable advice along the way. We appreciate your acknowledgment of our service quality, and we always strive to ensure that our clients feel supported and reassured throughout the process. Your feedback on our fees is also noted; we believe that the level of service we provide justifies the investment. Thank you for recommending us to others seeking estate services in Oxford. If you need any further assistance, please don’t hesitate to reach out. We look forward to continuing to assist you! Best regards, The Chancellors East Oxford Team

5/5

Trustpilot

Always have a good experience dealing…

Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!

Sasha Β· 10 September 2026

5/5

Trustpilot

I was dealing with a number of teams…

I was dealing with a number of teams under Chancellors, for a move in to a rental property. Amelia was following up on information/documents sent back and forth. Very professional, prompt and saw me through the process. Recomended.

Franco Β· 21 January 2026

Agent replied Β· 22 January 2026

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

An excellent estate agent!

Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was very clear about the situation with this property and its owners which was helpful. He talked to us knowledgeably about the local housing market. He arrived promptly for our viewing.

Linda Β· 19 March 2026

5/5

Google

I cannot recommend Mr Jordan Gibbs highly enough for their exceptional service in helping us find our new house , that perfectly met all our requirements. What stood out to us was his commitment to finding us the perfect home. Mr Jordan went above and beyond by coordinating viewings, negotiating terms on our behalf, and even offering valuable insights about the neighborhoods we were considering. If you're looking for a reliable and knowledgeable agent to help you find the right rental, look no further than Jordan gibbs. Thank you once again jordan

Mohd Β· 10 September 2024

Agent replied Β· 9 November 2024

Dear Mohd Masrooruddin, Thank you for taking the time to leave such a wonderful review about our estate agent services at Chancellors - East Oxford. We are thrilled to hear that Jordan Gibbs provided you with exceptional service and went above and beyond in helping you find your new home. We are glad that Jordan's commitment to finding the perfect home for you stood out, and that he was able to coordinate viewings, negotiate terms and offer valuable insights about the neighborhoods you were considering. We will pass on your kind words to Jordan and let him know that his hard work and dedication is appreciated. Once again, thank you for choosing Chancellors - East Oxford Estate Agents, and we look forward to serving you again in the future. Best regards, Chancellors - East Oxford Estate Agents

5/5

Google

I had the pleasure of working with Manisha Kajoo during a recent house viewing, and I can't speak highly enough of her. From the moment we met, Manisha was not only incredibly professional but also warm and approachable, which made the entire experience much more enjoyable. She was extremely knowledgeable about the property and the surrounding area, answering all of my questions with patience and clarity. Manisha’s friendly demeanor made me feel comfortable, and her attention to detail ensured that I didn't miss anything important during the viewing. She took the time to understand my needs and preferences, providing insightful suggestions and advice throughout the process. Overall, Manisha was a tremendous help and made what could have been a stressful experience smooth and pleasant. I would highly recommend her to anyone looking for a reliable and personable real estate professional!" --- This review highlights her professionalism, helpfulness, and friendly nature.

Ahsan Β· 10 September 2024

Agent replied Β· 9 November 2024

Thank you so much for taking the time to share your kind words, Ahsan! We are thrilled to hear about your positive experience working with Manisha at Chancellors - East Oxford Estate Agents. We agree that Manisha is an incredible asset and truly embodies the qualities of a fantastic real estate professional. We are glad that she was able to make your house viewing experience smooth and pleasant, and that her attention to detail and helpful suggestions impressed you. We appreciate your recommendation and hope to have the opportunity to work with you again in the future!

5/5

Trustpilot

My appreciation of Hannah Rae at Chancellors Estate Agent in Oxfordshire

Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing arrangements and contractual arrangements.

Julie Β· 4 September 2026

5/5

Trustpilot

You are safe with Chancellors

Chancellors have been very helpful with managing our tenancy. With a special thank you to Maisie Spooner, for being quick and effective with responses and resolving any issues.

Mr Β· 19 March 2026

Agent replied Β· 20 March 2026

We appreciate you taking the time to share your positive experience with our tenancy management services. We are so pleased to hear that our team was quick, effective, and helpful.

5/5

Trustpilot

Exceptionally safe hands

Grace Betts is a a super property manager. She's calm, proactive, and very competent. She also picks up the phone! And she gets things fixed the very same day: which is completely exceptional, in our experience. We had several snarl-ups with our buy to let and Grace has sorted them all out. It's great to feel our property is being managed by such very safe hands.

Fiona Β· 21 January 2026

4/5

Google

I'm not a big fan of big letting agencies ( always busy, tend to complicate matters). I had a bit of a rough start with them (may be due to English being my 2nd language). However dealing with Jordan Gibbs was a fantastic experience to say the least. He is quite easy to get hold of, very approachable and professional and went above and beyond to help with house hunting. 4 stars for Chancellors, 5 stars for Jordan.

Belal Β· 11 August 2024

Agent replied Β· 9 November 2024

Thank you for leaving us this great review Belal, It would mean a lot to the East Oxford team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto Jordan and the relevant team. Many thanks

5/5

Trustpilot

Sagarika was incredibly helpful

Sagarika was incredibly helpful, friendly, and kept communication smooth and easy throughout the whole process. Highly recommend!

Marta Β· 19 May 2026

Agent replied Β· 23 May 2026

We appreciate your positive feedback! We are so pleased to hear our team was helpful, friendly, and kept communication smooth.

2/5

Trustpilot

The frustrating experience of dealing…

The frustrating experience of dealing with a tenant who hadn’t paid rent for 4 months and an accounting team who hadn’t chased the debt, contacted the guarantor or provided an account statement during the period. I was most frustrated when calling the area office. However, Rebecca answered my call and listened to my issues, heard my frustration and took the time to agree a course of action. Not only did she accurately outline the situation, advise what steps she would take to gather the information and committed to contacting me with updates. To be called back with an update was most refreshing and unusual having previously left more than 5 messages for a manager and not receiving a call back.

Sarah Β· 10 September 2026

4/5

Trustpilot

Viewing went well and was well guided…

Viewing went well and was well guided and explained. The follow-up was useful and well conducted.

Mr Β· 19 May 2026

Agent replied Β· 23 May 2026

We're so glad the viewing and follow-up were helpful. We appreciate your kind words!

5/5

Trustpilot

Outstanding service from start to…

Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.

S Β· 31 August 2026

5/5

Trustpilot

Jamie Woodman has been really helpful

Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.

Miss Β· 18 May 2026

Agent replied Β· 23 May 2026

We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.

5/5

Trustpilot

Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

Mr Β· 18 May 2026

Agent replied Β· 23 May 2026

We are so pleased we could assist you in finding a property quickly during a stressful time. We appreciate you sharing your positive experience with us.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors East Oxford

How many reviews does Chancellors East Oxford have?

Chancellors's Oxford office has 466 reviews across two platforms: 331 on Google, 135 on Trustpilot (across the whole business).

What is Chancellors East Oxford's rating?

Chancellors East Oxford is rated 4.3 out of 5 across all 466 reviews, and 4.3 out of 5 on Google from 331 reviews.

Where is Chancellors's Oxford office?

Chancellors East Oxford, 215 Cowley Road, Cowley, Oxford, OX4 1XF, OX4 1XF.

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