Chancellors East Oxford reviews

★★★★★ 5/5

Google

Tilly Saxton has been amazing and helpful with assisting me and my friends throughout our entire search for a house in advance for university second year. She booked all the house viewings that we wanted to see and was always there to guide us throughout the entire application process when we applied for the house that we now have for next year. Thank you so much Tilly!

Mattie · 19 November 2024

★★★★★ 5/5

Trustpilot

Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

★★★★★ 1/5

Google

Extremely Disappointed with Chancellor in Oxford I had a very poor experience with Chancellor in Oxford. They scheduled a property viewing for me and my friend on a Monday, and we both took time off work specifically for it. Shockingly, just 2 hours before the appointment, they cancelled the viewing, leaving us with absolutely no time to adjust our plans. There was no proper explanation or effort to make up for the inconvenience caused. Our entire day was wasted, and this kind of last-minute cancellation shows a complete lack of respect for people’s time and commitments. If you're considering using Chancellor, be aware that reliability and professionalism may not be their strong suit. I expected much better from an established agency. Not even 1 star worth.

Rahul · 9 July 2025

★★★★★ 5/5

Google

Chancellors is indeed one of the best or even the best Letting Agency in the UK, especially with Oxford. The range of properties that they have is extremely large which can fit all kinds of criteria. Special thanks to Jordan who works for the East Oxford branch. He was amazingly helpful throughout my journey of finding a 1 bed apartment. He also made sure that there are no delays and all my criteria are fulfilled. Thank you Chancellors and Thanks a lot Jordan!!

Vishwa · 14 March 2024

★★★★★ 5/5

Trustpilot

Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

★★★★★ 5/5

Trustpilot

Hannah has been brilliant

Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application

Consumer · 27 August 2026

★★★★★ 5/5

Trustpilot

Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

★★★★★ 5/5

Google

Charlie and Tilly were so helpful in securing us the house we wanted. They answered all our questions and helped us solve problems in order to successfully send in an application, and continued helping us with any inquiries we had about contracts. The viewing was amazingly helpful as well, as Charlie answered all of our questions and helped us feel more at ease.

Monica · 9 November 2024

★★★★★ 5/5

Google

Kudos🫡 to Jordan Gibbs, for his excellent service, it was my first time to do house hunting in the Uk, he made everything easier and smooth for me, I really appreciate. He was very patient sometimes I would run late because of my busy schedule at work. Thank you very much for being very helpful and understanding throughout the process. He communicated clearly at every step and kept me well-informed, which made everything much easier. I am really happy with the service I received and grateful for the professionalism and support provided.

Chenai · 8 November 2025

★★★★★ 5/5

Google

Had a good experience with this meeting agency, but I must thank Jasmine for her kind and professional manner in helping me with my worries and putting me at ease!

Kalpita · 15 November 2025

★★★★★ 5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!

Monica · 4 September 2026

★★★★★ 1/5

Google

I am taking back my five star review for Chancellors and leaving a 1 star review. Very easy to deal with initially, but since we took up the tenancy there has been nothing but problems. The house was given to us unclean and undecorate, both which were specified in our pre-tenancy agreement. Please avoid this letting agent. Very straightforward dealing with Chancellors as a tenant. Clear and concise communication with a personal touch. Reccomend particularly Steven Sarbatta, pleasure to deal with him and made a very stressful process much more personable.

Radhika · 10 November 2023

★★★★★ 5/5

Google

My partner and I are moving from London to Oxford due to work, the news were unexpected and we needed to find a home asap. I was expecting a lot of stress finding a place to live but our experience has been excellent so far. We had a couple of viewings and meeting with Jordan and Steven. They seemed very professional, they listened, understood our needs and found us a house that ticked all our boxes. The paperwork process has been smooth so far and we received the good news just a day after we sent all the information needed. If you find yourself in a urgent situation where you need to find housing quickly like us, I cannot recommend enough this agency, especially Jordan and Steven. They are very knowledge about their properties and extremely helpful.

Marta · 10 November 2023

★★★★★ 5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

★★★★★ 5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

★★★★★ 5/5

Google

Great , positive service . Happy to have had your expertise in the sale of the property Many thanks Nick ( East Oxford)

Nick · 19 December 2025

★★★★★ 1/5

Google

After six weeks we were told we “don’t meet the requirements" for the property we applied for. My partner and I applied for a property we found online. When emails went unanswered, I visited the branch and spoke with Senior Lettings Executive Jordan Gibbs. We completed all the paperwork; Mr. Gibbs said the landlord liked our application and began referencing checks. Then, silence for a month and a half. Despite follow-ups, the only update was a brief email: “You don’t meet the requirements.” No explanation, no apology, and no prior mention that this property had specific income thresholds. We paused our search while waiting and lost valuable time. Overall, the lack of transparency and communication was deeply unprofessional. Clear upfront disclosure and timely updates would have avoided this experience.

Antonio · 15 September 2025

★★★★★ 5/5

Google

Agent Jordan was very organised and helped us through all process very well: good communication, speedy replies back and other stuff. Thanks

Roma · 17 December 2025

★★★★★ 5/5

Google

Fantastic viewing! Jasmine was very friendly, informative, and made me feel really comfortable throughout, and I left with a great impression of both the property and the agency.

Amber · 18 October 2025

★★★★★ 5/5

Trustpilot

Hannah Rae has been so supportive in…

Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.

Eko · 19 August 2026

★★★★★ 1/5

Google

Notice that the 5 star reviews are from people who bought houses from Chancellors, not those who rent. I would never recommend anyone rent from Chancellors if they can go with anyone else. Not responsive to emails, ignore serious problems when begged to fix them, did not update our rental contract with new tenants’ names despite being emailed night and day about it and then made our life a nightmare because of this when we tried to claim our deposits back when we left the property. Got to the point we would speak to the landlord and ask him to lobby Chancellors, rather than the other way around. My experience as a tenant with this letting agency was one of the most politcally eye-opening experiences of my life regarding how tenants are treated in this country. It was awful for my mental health. Avoid.

Hannah · 1 September 2025

★★★★★ 5/5

Trustpilot

Great response time

Great response time. Issue was resolved promptly by Jamie Woodman

Mr · 18 March 2026

★★★★★ 5/5

Google

Absolutely delighted with the service we received from Josephine at Chancellors - East Oxford Estate Agents! She made the process seamless and stress-free. Josephine was attentive, responsive, and truly went above and beyond to ensure we found exactly what we were looking for. We are so grateful for her assistance and highly recommend her. Thanks again, Josephine, for helping us find our perfect home!

Amit · 12 June 2024

★★★★★ 5/5

Google

Jasmine was absolutely amazing! She was so professional and helpful, and her service was outstanding. I would definitely recommend her, thank you so much, Jasmine!

Zainab · 8 October 2025