Chancellors East Oxford reviews

★★★★★ 5/5

Trustpilot

Henley Chancellors Review

I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.

Mr · 18 May 2026

★★★★★ 5/5

Trustpilot

Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

★★★★★ 1/5

Google

Extremely Disappointed with Chancellor in Oxford I had a very poor experience with Chancellor in Oxford. They scheduled a property viewing for me and my friend on a Monday, and we both took time off work specifically for it. Shockingly, just 2 hours before the appointment, they cancelled the viewing, leaving us with absolutely no time to adjust our plans. There was no proper explanation or effort to make up for the inconvenience caused. Our entire day was wasted, and this kind of last-minute cancellation shows a complete lack of respect for people’s time and commitments. If you're considering using Chancellor, be aware that reliability and professionalism may not be their strong suit. I expected much better from an established agency. Not even 1 star worth.

Rahul · 9 July 2025

★★★★★ 5/5

Google

Chancellors is indeed one of the best or even the best Letting Agency in the UK, especially with Oxford. The range of properties that they have is extremely large which can fit all kinds of criteria. Special thanks to Jordan who works for the East Oxford branch. He was amazingly helpful throughout my journey of finding a 1 bed apartment. He also made sure that there are no delays and all my criteria are fulfilled. Thank you Chancellors and Thanks a lot Jordan!!

Vishwa · 14 March 2024

★★★★★ 5/5

Trustpilot

Excellent experience

We had an excellent experience with Chancellors. Daniel Wise was always present, responsive and incredibly supportive throughout the process. Thank you for the great service!

Fabio · 2 October 2026

★★★★★ 5/5

Trustpilot

Franki is great

Franki is always very quick to respond and very helpful . She does a great job and I feel I can trust her.

Rob · 13 October 2026

★★★★★ 5/5

Google

Polite, Courteous, Well Mannered and Realistic dealings with Cormac. He was easy going, honest and listened to our experiences and acted correctly, in our opinion, for the desired results. He tried hard to get the offers closest to a realistic market price for the prevailing conditions. He and the whole of the Chancellors team working in the background were exceptional. They didn't leave anything unturned for us to complain about and so we were really happy to have made a right decision to appoint Chancellors as our estate agents. We would thoroughly recommend Chancellors whom we put our trust in.

K · 14 August 2026

★★★★★ 5/5

Trustpilot

Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

★★★★★ 5/5

Trustpilot

Hannah has been brilliant

Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application

Consumer · 27 August 2026

★★★★★ 5/5

Google

Charlie and Tilly were so helpful in securing us the house we wanted. They answered all our questions and helped us solve problems in order to successfully send in an application, and continued helping us with any inquiries we had about contracts. The viewing was amazingly helpful as well, as Charlie answered all of our questions and helped us feel more at ease.

Monica · 9 November 2024

★★★★★ 5/5

Trustpilot

Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

★★★★★ 5/5

Google

Kudos🫡 to Jordan Gibbs, for his excellent service, it was my first time to do house hunting in the Uk, he made everything easier and smooth for me, I really appreciate. He was very patient sometimes I would run late because of my busy schedule at work. Thank you very much for being very helpful and understanding throughout the process. He communicated clearly at every step and kept me well-informed, which made everything much easier. I am really happy with the service I received and grateful for the professionalism and support provided.

Chenai · 8 November 2025

★★★★★ 5/5

Google

Had a good experience with this meeting agency, but I must thank Jasmine for her kind and professional manner in helping me with my worries and putting me at ease!

Kalpita · 15 November 2025

★★★★★ 1/5

Google

I am taking back my five star review for Chancellors and leaving a 1 star review. Very easy to deal with initially, but since we took up the tenancy there has been nothing but problems. The house was given to us unclean and undecorate, both which were specified in our pre-tenancy agreement. Please avoid this letting agent. Very straightforward dealing with Chancellors as a tenant. Clear and concise communication with a personal touch. Reccomend particularly Steven Sarbatta, pleasure to deal with him and made a very stressful process much more personable.

Radhika · 10 November 2023

★★★★★ 5/5

Google

My partner and I are moving from London to Oxford due to work, the news were unexpected and we needed to find a home asap. I was expecting a lot of stress finding a place to live but our experience has been excellent so far. We had a couple of viewings and meeting with Jordan and Steven. They seemed very professional, they listened, understood our needs and found us a house that ticked all our boxes. The paperwork process has been smooth so far and we received the good news just a day after we sent all the information needed. If you find yourself in a urgent situation where you need to find housing quickly like us, I cannot recommend enough this agency, especially Jordan and Steven. They are very knowledge about their properties and extremely helpful.

Marta · 10 November 2023

★★★★★ 5/5

Google

Great service from Sherko. I enquired on properties to view within the Greater Leys area, he listened to our requirements & show us around properties that suited what we needed & wanted, also should us properties that we may not have enquired on originally which was actually nice to see properties we hadn’t seen on Rightmove or Zoopla! Great agent, lovely personality & actually does what he says he will.

Nicola · 14 September 2026

★★★★★ 1/5

Google

Whenever we visit there office, always disappoint us, very rude behaviour of staff, they will never help you and even will not talk and listen to you, very unprofessional they don’t know how to deal with clients, specially east Oxford branch, or may be all of them are same, better to go somewhere else .

Harmeet · 14 May 2026

★★★★★ 5/5

Trustpilot

Odeta was very helpful bright and…

Odeta was very helpful bright and cheerful, went out of the way to help

James · 18 March 2026

★★★★★ 5/5

Trustpilot

Isabelle is very supportive and always…

Isabelle is very supportive and always listens .... great communication and very kind

Wendy · 18 March 2026

★★★★★ 4/5

Trustpilot

A mixed time with renting through…

A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!

Adrian · 2 October 2026

★★★★★ 5/5

Google

Great , positive service . Happy to have had your expertise in the sale of the property Many thanks Nick ( East Oxford)

Nick · 19 December 2025

★★★★★ 5/5

Trustpilot

Ella was so lovely and accommodating

Ella was so lovely and accommodating. Thank you for helping us find our dream home!

Renee · 10 October 2026

★★★★★ 1/5

Google

After six weeks we were told we “don’t meet the requirements" for the property we applied for. My partner and I applied for a property we found online. When emails went unanswered, I visited the branch and spoke with Senior Lettings Executive Jordan Gibbs. We completed all the paperwork; Mr. Gibbs said the landlord liked our application and began referencing checks. Then, silence for a month and a half. Despite follow-ups, the only update was a brief email: “You don’t meet the requirements.” No explanation, no apology, and no prior mention that this property had specific income thresholds. We paused our search while waiting and lost valuable time. Overall, the lack of transparency and communication was deeply unprofessional. Clear upfront disclosure and timely updates would have avoided this experience.

Antonio · 15 September 2025

★★★★★ 5/5

Google

Agent Jordan was very organised and helped us through all process very well: good communication, speedy replies back and other stuff. Thanks

Roma · 17 December 2025