Trusted Agent profile Β· Oxford

Chancellors East Oxford reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

486 reviews across 2 platforms

215 Cowley Road, Cowley, Oxford, OX4 1XF, OX4 1XF

Part of Chancellors, see every office.

Chancellors's office in Oxford, at 215 Cowley Road, is rated 4.3 out of 5 across 486 reviews on two platforms, including 331 Google reviews rated 4.3.

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4.3 / 5

331

Reviews on Google

This office

Trustpilot logo

155

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have used Chancellors for many years…

I have used Chancellors for many years as a Landlord. I can recommend them as a great company to work with. Recently i have been working with Chelsey Mitchell who has been extremely helpful and made my life so much easier. Many thanks. I also had dealings with Jason who has been very helpful too.

Mr Β· 21 January 2026

Agent replied Β· 22 January 2026

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had a wonderful experience with Chancellor and a big reason for that was Lily. She was incredibly supportive from the very beginning and guided me patiently through every step of the process. No matter how many questions I had, she always responded kindly and clearly making everything so much easier for me. Truly appreciate all the help! πŸ’›

Harsimar Β· 16 December 2025

Agent replied Β· 23 December 2025

Thank you Harsimar for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

We had a very positive experience with…

We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.

Mrs Β· 18 March 2026

Agent replied Β· 20 March 2026

We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.

5/5

Google

Jasmine was really helpful and professional, really knows what she’s doing , would recommend for any one

Frederico Β· 8 October 2025

Agent replied Β· 22 October 2025

Hi Frederico, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Tilly was incredible at helping me and my friends find a house when we were in urgent need after a landlord let us down. She was quick to reply to any emails and phone calls and was great helping with negotiations with the landlord of our new house!

Amy Β· 10 September 2024

Agent replied Β· 9 November 2024

Thank you Amy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We have so far had a great experience with Chancellors. Jack Williams has been incredibly helpful in getting our offer accepted. His replies were promt (often within the hour) and he even was able to pass on messages during the recent May bank holiday, which was much appreciated. We will update the rewiew following completion of the sale, but so far, so good!

Aleksy Β· 10 November 2023

Agent replied Β· 9 November 2024

Thank you for this wonderful review Aleksy. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Trustpilot

Ethan was lovely and very helpful.

Laura Β· 3 September 2026

5/5

Google

Excellent service getting my house rented A** Olivia was especially helpful.

Sohail Β· 15 November 2025

Agent replied Β· 22 November 2025

Thank you Sohail for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

We reviewed a bungalow accompanied by…

We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.

Barry Β· 14 May 2026

Agent replied Β· 23 May 2026

We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!

5/5

Trustpilot

Shana was incredible

Shana was incredible.

Char Β· 21 January 2026

Agent replied Β· 22 January 2026

Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

"Chancellors Property Management provided prompt and professional service, making the rental process smooth and straightforward. Overall, I'm satisfied with the experience and appreciate the team's efforts. With minor adjustments, the service could be exceptional. Thank you for your assistance." Thank you Akira for your support

Bismi Β· 10 September 2024

Agent replied Β· 9 November 2024

Dear Bismi Sebastian, We wanted to take a moment to thank you for your wonderful review of Chancellors Property Management team. We are delighted to hear that our team provided you with prompt and professional service, which helped make your rental process smooth and straightforward. We appreciate your feedback and will keep your suggestions in mind to make our service even better. It is our goal to provide exceptional service to each and every client, and we are thrilled to hear your satisfaction with our efforts. Akira and the entire team at Chancellors Property Management are committed to providing the best possible experience for our clients, and we are pleased to have met your expectations. Thank you for choosing Chancellors - East Oxford Estate Agents. We look forward to serving you in the future. Best regards,

5/5

Google

House on the market at 16:00, first offer before 17:00 and after several other offers the following day, the property is now under offer. So, an anticipated 2-3 week process took less that 48 hours, we are very impressed. Alex and his Team have been exceptional, I also add that to the extended Team within Chancellors that have also assisted in this whole process. And a. Dry special mention to Ellanor for all her efforts to coordinate everything and keep me sane.PositiveProfessionalism

Martyn Β· 11 December 2021

Agent replied Β· 10 December 2024

Thank you Martyn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

A few years ago, I posted this review: "Ciara was so so helpful and totally understanding when we were struggling with the house-buying process. She went out of her way to get answers to our questions and make sure we had everything we needed. Thanks!" Unfortunately, this year we have had the worst time with Chancellors. They have repeatedly badgered us to do business with them, despite repeated requests to leave us alone. They shared our contact details among several different offices, but failed to let them know we wanted removing from their contact lists when we said so.

Al Β· 10 November 2021

Agent replied Β· 9 November 2024

Hi Al, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5/5

Google

I would like to thank the team at Chancellors for their fantastic support selling my property in Littlemore, I can't recommend them enough. From Ella's well timed check-in call in March when I was toying with the idea of selling, to Alex's valuation, getting it on the market and completing the sale in 2 months, the whole process has been a whirlwind and they've been there to talk me through every step. They had a good pipeline of potential buyers lined up before the house even went online, and the speed of my sale shows how good they are connecting the right buyers to the right house. I was super worried due to the complexities of viewing during covid and house cats but Ella was fab, she put my mind at ease and was really respectful on visits. That coupled with her excellent customer service, she's a real asset to Chancellors. Alex was more than fab too. Anyway, lots of words to say, 5 stars I would really recommend them.PositiveResponsiveness, Professionalism

Kerry Β· 10 November 2021

Agent replied Β· 9 November 2024

Thank you Kerry for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We have recently had our offer accepted on a house in East Oxford. Our agent, Ella (Ellanor) was fantastic throughout the process. She alerted us to properties that suited our requirements, she was efficient, friendly and helpful throughout. Ella went beyond that process and also helped to arrange further viewings with the seller so that we could familiarise ourselves with things that would require attention and start planning our move. Based on our experience we can highly recommend Ella as a super agent to work with.

Paul Β· 10 November 2021

Agent replied Β· 9 November 2024

Hi Paul, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I had a fantastic experience finding my student home with Tilly. She has been incredibly responsive to all of our needs, provided great communication throughout the process and really listened to our wants/ needs for our house. I would highly recommend Tilly Saxton to anyone looking for a reliable agent!

Katie Β· 13 May 2024

Agent replied Β· 9 November 2024

Thank you Katie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Trustpilot

I could not recommend a letting agency less

I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.

Alli Β· 26 August 2026

5/5

Google

Excellent service provided by Ellanor at Cowley Branch. Went above and beyond and would highly recommend using her for anyone wishing to buy or sell. Also a big thank you to Callum who kept in regular contact and made sure I was in safe hands. Best of luck for the future guys and thank you once again for such a great service and friendly approach you both bought with you.

Sophia Β· 10 November 2022

Agent replied Β· 9 November 2024

Thank you for leaving us this great review Sophia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Good help

Charlotte has been great and patient, showing me all available houses I am interested in purchasing.

Miss Β· 21 May 2026

5/5

Trustpilot

Molly is highly efficient

Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.

PRAV Β· 20 May 2026

1/5

Trustpilot

Deposit repayment issues

We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.

Naz Β· 25 August 2026

5/5

Google

We chose chancellors to sell our home as we were impressed with the honesty in the valuation they gave us. We then had Eleanor Jones as our main contact during the selling process and cannot praise her enough for her professional and honest attitude during the whole process. We were communicated to on every aspect and if Eleanor was unavailable she would ensure Jame's or George kept us up to date. We found all the staff we had contact with in chancellors East Oxford, were nothing but professional and courteous both with ourselves and the prospective buyers of our property. We would definitely recommend and use again if we ever needed to in the future.PositiveResponsiveness, Professionalism

Maria Β· 10 November 2020

Agent replied Β· 9 November 2024

Thank you for leaving us this great review Maria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I was looking for a small rental property in Oxford and was keen to move to the area. When I contacted Chancellors I spoke to Jordan, he was extremely helpful, honest, and provided lots of useful advice about the properties they had for rent, and other general information about the area. In the end I actually ended up renting a property through another agent as Chancellors didn't have what I was looking for at the time. This aside, as the overall customer experience from Jordan was so good, I felt it was necessary to leave a positive review.

Crazy Β· 10 November 2020

Agent replied Β· 9 November 2024

Hello, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

5/5

Google

After shifting from India to Oxford, I and my husband faced a lot of challenge to secure a rented house for ourselves until we had help from Chancellors. Jordan Gibbs made our house hunting quite easy and was helpful with the paperwork. We could finally get a house of our choice and are very happy with the support provided by Jordan and the Chancellors.PositiveResponsiveness, Professionalism, Value

Lipsa Β· 10 November 2022

Agent replied Β· 9 November 2024

Thank you for leaving us this great review Lipsa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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