Trusted Agent profile · Oxford

Chancellors Oxford reviews

4.3

★★★★★ Great

565 reviews across 1 platform

107 London Road, Headington, Oxford, OX3 9HZ

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Chancellors's office in Oxford, at 107 London Road, is rated 4.3 out of 5 across 565 reviews on 1 platform, including 565 Google reviews rated 4.3.

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4.3 / 5

565

Reviews on Google

This office

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Chancellors helped me to buy an investment property in November. During the refurbishment of the flat Declan organised an Open House viewing so that when the work was complete we could have a tenancy agreement in place straight away. This generated a lot of interest and several potential tenants attended. This resulted in us having 3 viable offers from which to choose, one for more than the asking price/rent. Our new tenants moved in a few days later on completion of checks etc. Communication was excellent throughout and Declan made sure that we were kept in the loop at all times. We could not have turned it round any quicker if we tried. Well done Declan and all the team at Chancellors for an excellent job!

Helene · 14 June 2016

5/5

Google

We have just received first class service from the team at Chancellors, and can highly recommend them to anyone wanting to sell in the area. From day 1, James and Ollie have been efficient, polite, helpful and honest with us. Their marketing strategy worked perfectly and our house was sold within 2 weeks of going on the market. They, along with Sebina kept on top of the sale at every stage, keeping us in the loop and liaising with both sets of solicitors, as well as the buyer. We can honestly say we have had a very stress free sale thanks to them. Well and truly earned their money. Couldn't recommend them more highly.

Jackie · 14 June 2016

5/5

Google

I would like to say a special thank you to Nathan Tan and Victoria Cook who provided fantastic customer service in a process of getting my new home. They both paid great attention to my specific situation and gave useful advice. I felt I could trust you both and you always reacted quickly to any questions or issues I faced. I really appreciate how promptly all the documents were processed which made the whole process enjoyable and trouble-free. I love my new home - you did a great job, Thank You!

Vita · 14 June 2016

5/5

Google

Thank you Chancellors, Nick Lewis thank you for all you help during the search for our property. You were patient and highly professional. I felt that you listened to us and contacted us regarding properties that we would be interested in, in the areas that we were interested in. You demonstrated a good knowledge of the areas and housing prices. You did not bombard us with unnecessary contact and came across very well. You always met with us on time and were very punctual and reliable. I will be looking for a buy to let later in the year and will be specifically contacting you to assist me with this. You are a credit to Chancellors estate agents and I hope they realise how much of an asset you are. Many thanks Rick and Lexi

Ricardo · 14 June 2016

5/5

Google

My friend and I were very pleased with the service that we received from Chancellors, we were looking for a 2 bed place, which Joel went the extra mile to help us find. He updated us with properties as soon as they came in, presented excellent communication, so that we were part of the first group of people viewing the properties. Even with challenging customers, he was able to answer all of our questions, and we found that we left the property knowing our decision and that Joel had our best interests at heart. We were are pleased to say that we are now settled in the perfect property that Joel found for us, even though he had some picky clients, I think you have to be, if you plan to stay long term in one place. Honestly we can’t thank Joel enough! We are very happy in our new place.

Rebecca · 14 June 2016

5/5

Google

Angela has been fantastic for us. She knew exactly what we were looking for from the first minute she met us, and gave us really honest opinions that we appreciated a lot from her experience. Really recommend her!

Maru · 13 June 2021

Agent replied · 12 June 2024

Thank you for leaving us this great review Maru, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

4/5

Google

I write these few words to personally thank two very professional guys that I had met at Chancellors during my last letting: Declan Hartigan and Jonathan Pincott. My letting process has not been so straigthtforward. Nevertheless, the "human factor" does play a paramount role even in the difficult moments. That is why I am so pleased to have had the pleasure to meet these two oustanding persons. I really felt to deal with somebody on my side and that I could trust. I would personally recommend them to anybody who is in search of his/her future house. Yours sincerely Damiano

Damiano · 15 June 2015

1/5

Google

My experience with Chancellors was not a good one. I was given one person only who was dealing with me, in my case Joe Brayne; and, when he was not available, I was given someone who had no idea where anything in the property was! Joe himself knew little about the house, such as when it was built, council tax band and so on.... Throughout the whole process, I got the feeling that I was more of a burden than a valued customer worthy of attention; and that the resulting pay cheque at the end of it all was his only goal. There were several situations that also gave rise to me suspecting that things were not being related to me accurately, or being related to the vendor accurately from me; i.e. I ended up not really trusting what I was being told. I don't know how much point there is to me writing this, as Chancellors only seem to have posted the positive comments they have received. However, my experience with them reflected perfectly the poor reputation that estate agents hold with many. Just binning the "Congratulations on your completion....' letter, as if to round off what I have been saying, I notice that my name is spelt wrong......this, after months of involvement with this company.

Kris · 15 June 2015

5/5

Google

1st class service, really nice people kept us informed and updated of all the properties in my price range and understood fully what kind of property i was looking for. There was no pressure to purchase a place we did not like even though they showed us loads of properties, we knew what we were looking for and they respected that until we found the property of our choice. Special mention to Leo really cool guy always professional, cheerful and helpful.

Sheldon · 15 June 2015

5/5

Google

After registering with Chancellors as home buyers, we’ve been contacted by Leo Furnivall who was very friendly, professional and assertive. In spite of working office hours we had the opportunity to visit few properties with him, as Leo is a well-organised individual and a very good communicator. During our meetings we found out that he also has good neighbourhood knowledge, sense of humour and is very helpful. We find his service to be at the top level of what a home buyer can expect from an estate agent. Super ! ‹(•¿•)›

Anna · 15 June 2015

5/5

Google

I am in the early stages of selling with Chancellors. It can be a stressful time, but we have had excellent service so far from Jonathan and his sales team. It has to be said that the paperwork/admin is the real nightmare, here also we have been lucky, Mary-Louise Aitken has been looking after us with the admin, always helpful, cheerful, efficient and supportive, she is also keenly aware of what is happening with the viewings we have had. Great support from the team as a whole so far.

Michael · 15 June 2015

4/5

Google

I would recommend Chancellors for all property dealings such as buying/selling/lettings. I personally recommend Rose Simpson. Rose was my agent and she was very keen and helped me get things done in a smooth and efficient way. Although there were few issues which happened during the process of buying Rose was quick to contact the appropriate personnel and get the issues resolved quickly so that everything was back on track. House buying is one of the most stressful times so having a good agent who could help understand your specific needs and act on it is very helpful. I found Rose very friendly and recommend her strongly.

Kiran · 15 June 2015

4/5

Google

We had a very positive experience with Chancellors. Buying in Oxford was daunting: the fast pace of the market was a real contrast to what we were used to in Sheffield. Nick Lewis helpfully guided us through the process and provided a vital and diplomatic push just when we needed it - we're now happily at home in the property we encouraged us to buy, and without his help we might well have missed out and still be looking. The process was highly professional throughout.

Miles · 15 June 2015

5/5

Google

Excellent customer service from start to finish. We sold our house today with Chancellors. Joe who looked after us was there for us from beginning right through to the end. Would often call us just to see how we were getting on and to see how we were. We would definitely use Chancellors again and definitely recommend to our friends. They all work so well as a team and you can see that from when you first walk through there door. Johnathan you must be proud of your team. Many thanks to all of you for your time and your hard work especially Joe.

Kayleigh · 15 June 2015

5/5

Google

We have been dealing with Chancellors for the last 4 or 5 months and during that time spoken with and met several of the staff, namely Angela, Joe and James. They have consistently provided an enthusiastic, dedicated and professional service and we would highly recommend this office should you wish to buy or sell a property. In particular we would like to thank James Godfrey for his contribution towards our successful conclusion. He was dedicated to our cause, positive and reliable throughout the process, and had his finger on the pulse both internally and also on the market outside of Chancellors client base.

Andrew · 15 June 2015

5/5

Google

Alex D supported me on the sale of my flat recently. Was super on it, very quick to relay information back to me, friendly and felt trustworthy to work with. It was a long process, but felt reassured working through it with Alex. Would highly recommend him to anyone thinking of selling their property.

William · 29 May 2024

Agent replied · 12 June 2024

Thank you for leaving us this great review William, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!

4/5

Google

I would recommend Chancellors for all property dealings such as buying/selling/lettings. I personally recommend Rose Simpson. Rose was my agent and she was very keen and helped me get things done in a smooth and efficient way. Although there were few issues which happened during the process of buying Rose was quick to contact the appropriate personnel and get the issues resolved quickly so that everything was back on track. House buying is one of the most stressful times so having a good agent who could help understand your specific needs and act on it is very helpful. I found Rose very friendly and recommend her strongly.

A · 12 January 2015

4/5

Google

I would recommend Chancellors for all property dealings such as buying/selling/lettings. I personally recommend Rose Simpson. Rose was my agent and she was very keen and helped me get things done in a smooth and efficient way. Although there were few issues which happened during the process of buying Rose was quick to contact the appropriate personnel and get the issues resolved quickly so that everything was back on track. House buying is one of the most stressful times so having a good agent who could help understand your specific needs and act on it is very helpful. I found Rose very friendly and recommend her strongly.

Ashwin · 29 December 2014

5/5

Google

Iulia was great at arranging the viewing. Everything happened as planned and overall it was great experience to deal with Chancellors

Mian · 13 June 2023

Agent replied · 12 June 2024

Thank you Mian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had received a research leave from my university and would be staying as visiting scholar in Oxford. So me and wife were looking for a furnished house to rent for a year. This was not easy. Because we have four children finding suitable accommodation was a challenge. I contacted 14 real estate agents. Some were more helpfull than others. But two really stood far above all others. Of these Chancellors, represented for us by Mr. Newman was truly superb. His helpfullness and initiative were outstanding. Altough in the end we ended up with a house not managed by Chancellors (for reasons of proximity to schools, size and price), I still feel happy to have the occasion here to warmly recommend Chancellors (and Mr. Newman) to all prospective clients.

Koen · 15 June 2013

5/5

Google

We needed to rent in the early part of 2012 and Chancellors were the best agent for our needs (3 teenegers!). They were very patient and helpful throughout all of our viewings. Our contact was Ben Newman who helped with all negotiations and contract adjustments. Even since we've moved in Ben has helped us with various things to do with my tenancy brilliantly efficiently.I have recommended Ben and Chancellors to my friend - and I am always wary of doing that - but decent agents are hard to find...

John · 15 June 2013

5/5

Google

Excellent support from Charlie Howlett.Gave me a perfect option to rent and all information I needed in a professional presentation. He makes a perfect outfit for an organization that aims to provide the best for its customers. I highly recommend him!

Stanford · 19 December 2024

Agent replied · 26 December 2024

Thank you, Stanford, for your fantastic review! We're thrilled to hear that Charlie provided you with excellent support and the perfect rental option. Our team is dedicated to delivering the best service possible, and it's wonderful to know that Charlie's professionalism stood out. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

I was assisted by the chancellor’s team (specifically Reece) with the viewings of several houses. They were prompt in their communication and helped us find our new home. They assisted us with initial application and processes of buying for first time buyers. Very good service.

LINCY · 18 October 2024

Agent replied · 25 October 2024

Thank you LINCY for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Rebacca has been a great help with us, and provided us all with the correct information in a timely manner.

Jack · 13 June 2023

Agent replied · 12 June 2024

Thank you Jack for giving our Headington branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

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