Chancellors Oxford reviews

★★★★★ 5/5

Google

Tilly Saxton was very helpful in the whole process of us trying to find a student property for next year.

Kleone · 29 April 2025

★★★★★ 5/5

Google

Jospheine was such an amazing person who supported my search geniuely and call/ message at intervals on update. Thank you once again Jospheine

Rifdaht · 20 March 2025

★★★★★ 5/5

Facebook

I was assisted by Amy Midlane and Leisa Copper to rent my new home and both have been fantastic from start to finish, super friendly, really helpful and kept in touch every step of the way checking in with me, making sure I understood everything. Leisa went above and beyond to help me get together everything I needed for the references and took time to make sure I could do everything I needed to before I move in. And Amy made sure everything went through without any issues. I've been really impressed and would definitely recommend Chancellors on the basis of this experience.

Sophie · 5 November 2019

★★★★★ 5/5

Google

After shifting from India to Oxford, I and my husband faced a lot of challenge to secure a rented house for ourselves until we had help from Chancellors. Jordan Gibbs made our house hunting quite easy and was helpful with the paperwork. We could finally get a house of our choice and are very happy with the support provided by Jordan and the Chancellors.PositiveResponsiveness, Professionalism, Value

Lipsa · 27 August 2022

★★★★★ 5/5

Google

I'm currently dealing with Nita whilst looking to buy around Oxford. I'm not familiar with the area, but Nita has been very friendly and helpful with any questions I had. She was knowledgeable about the property I just looked at too. I would recommend her to people looking at buying through Chancellors.

Jon · 31 October 2023

★★★★★ 5/5

Google

Tilly who works for chancellors lettings has been great supporting me and my friends in finding a house for our Final year of uni. She is very knowlegable and Prompt at responding to emails and phone calls answering any questions we had. Thank you for making this experience quick and smooth.

Cerys · 20 October 2025

★★★★★ 5/5

Facebook

I cannot say enough good things about Chancellors in general. We have been customers of theirs since 2003 and have always enjoyed excellent personal service from them. They have always gone that extra mile - that's why we've stayed with them so long and will continue to support them. Of particular note is the long-suffering and endlessly patient Mary Hughes who puts up with demanding clients such as ourselves! She really pulls out all the stops to make sure we secure the best options, and she is incredibly quick and efficient in dealing with issues. Thanks Mary for all your hard work. And well done to Chancellors in general for your excellent service. Here's to many more years.

Sonya · 19 July 2019

★★★★★ 1/5

Google

Renting with Chancellors has been a nightmare, very slow to respond to anything at all. From the beginning, our supposedly unfurnished flat had a double bed and other furnishings in it. Which we had to remove ourselves because after 3 weeks, it still wasn't removed and was taking up our spare bedroom which was meant for my partner to be working from home. Generally repairs take a few weeks, which is longer than you would want. They told us that the flat had to be professionally cleaned before moving out - there's no way we were doing that. It certainly wasn't professionally cleaned when we moved in - clutter everywhere, things were dirty and we cleaned the oven ourselves when we moved in. They also raised the rent from £1400 to £1520 after a year because we were moving out soon, and didn't have anywhere to go otherwise. For the new tenant they then lowered it back to £1400 because they didn't have anyone taking the place for £1500. Then last but not least, we unfortunately forgot to cancel our direct debit and the rent still went out (£1520). This is a huge amount of money which was not accounted for in our budget, it has been nearly TWO WEEKS and it's still not returned. We have been chasing frequently and asking for our money back - it's almost as if they're holding onto our money intentionally. It does not take 2 weeks to do a bank transfer back. The landlord has been lovely however, and equally exasperated by Chancellor's incompetence. I honestly don't know who is leaving all the 5 star reviews. Maybe they're dealing with a different agency. Updated to add, I did email the email address supplied and had no answer.

Alice · 3 November 2024

★★★★★ 1/5

Google

Rude and full of ridiculous conditions. Pass affordability AND have a guarantor? Or pay the entire year upfront AND STILL provide a guarantor? Who pays the entire year upfront, and why would you need a guarantor if you've paid upfront or if you've passed affordability? Complete nonsense and a sloppy attitude. There are far better estate agents in Oxford.

R · 24 July 2025

★★★★★ 5/5

Google

We worked with Charlotte from the Oxford office, having only been in this office for a few months, Charlotte was knowledgeable, able to answer all our questions, friendly and accommodating to all our requests for viewing sand follow ups. Whenever we had phone or emails questions these were she went over and above to deal with them, I hope she gets the recognition she deserves.PositiveProfessionalism

Willbartrip · 27 August 2022

★★★★★ 1/5

Google

Horrible service and an attitude not fitting for a lettings negotiator - Lily Isaac - who kept shouting over the phone repeatedly in the name of collecting details. Really unprofessional behaviour which put me off to even looking at other options listed by Chancellors in the area.

KAVYA · 20 November 2025

★★★★★ 5/5

Trustpilot

I would highly recommend…

My sister and I have had a great experience when choosing to sell with Chancellors. We have appreciated how our agent (Paul) personally kept us up to date and informed along the whole process. We haven’t had the smoothest of experiences with other estate agents in the past so we really appreciated the hard work and effort put in by Paul and his team at Chancellors. I would highly recommend selling with Chancellors.

Florence · 2 June 2021

★★★★★ 5/5

Trustpilot

Really excellent service

Really excellent service. So much so that I asked if it would be possible for me to provide feedback! Having spent the last few weeks looking for a new property - and speaking to a number of estate agents - the process can often be a little frustrating, especially when the service provided by the agents is below par. Saba was a breath of fresh air! She was so polite and extremely helpful.

SM · 2 June 2021

★★★★★ 5/5

Trustpilot

Flat Hunting Made Easy!

I have had contact with most of the team at Chancellors of Barnet, and have found them all to be extremely friendly and helpful. More recently, I have dealt with Sirus. He is very reliable, sending information through promptly, and has made the whole flat-hunting process flow smoothly, making it a lot stressful than it could have been. I wouldn't hesitate to recommend Chancellors when looking for your new ideal place to live.

Mr · 30 May 2021

★★★★★ 5/5

Trustpilot

I cannot praise Chancellor’s enough

I cannot praise Chancellor’s enough, from the moment I first contacted them regarding my property search nothing was too much trouble. James made sure he knew exactly what I was looking for and contacted me as soon as a property became available. He explained the whole process to me and made me feel confident that I would find my ideal home.Thank you James for being so kind and professional throughout the whole process.

Mrs · 25 May 2021

★★★★★ 5/5

Google

We are buying a house and Chancellor's have been great. Our contact, Sherko, has been brilliant - answered all our questions, helping us with timelines, and has been really friendly throughout. He's been really responsive on emails and the phones, and we're really grateful!

Beau · 17 August 2026

★★★★★ 5/5

Trustpilot

Sometimes it’s meant to be

This was a very straightforward transaction. The staff were helpful and arranged a viewing in a few days time. Having seen the property they advised on what would secure me the acceptance of an offer. After a short delay my offer was accepted. There was a hiccup with some of the correspondence but they were related to an IT issue outside the staff’s control. Overall I’m dry satisfied with how everything was handled.

Catherine · 19 May 2021

★★★★★ 5/5

Google

I had a wonderful experience with Chancellor and a big reason for that was Lily. She was incredibly supportive from the very beginning and guided me patiently through every step of the process. No matter how many questions I had, she always …

Harsimar · 22 December 2025

★★★★★ 5/5

Trustpilot

Great client service!

Michael Howe was by far the best estate agent we encountered on our property search in Maidenhead. He took the time to listen to our requirements so that the viewings he booked for us were always within our specification. Quick to respond to queries, whether by phone or email, and unfailingly polite. He made valid suggestions as to how any minor defects could be addressed without pushing the hard sell. Would thoroughly recommend.

Miss · 10 May 2021

★★★★★ 1/5

Google

Travelled for three hours to view a property and the agent did not turn up. Unprofessional and just a shocking service. I called no answer/ response. Do not waste your time.

Zainab · 1 April 2026

★★★★★ 5/5

Trustpilot

Ask for Patrycja

I am giving this review 5 stars purely because of Patrycja and her friendly, prompt and helpful service. My partner and I were looking for a property with specific requirements and Patrycja was very sensitive about finding out what we needed and what our preferences were. Her communcation was efficient and timely throughout our experience and we found it very easy to contact her when we needed. She is an asset to Chancellors.

Miss · 6 May 2021

★★★★★ 5/5

Google

The estate agent was very helpful, and Tilly was very supportive and made the process of renting very easy for us

Charlie · 20 March 2025

★★★★★ 5/5

Google

Thank you, Josephine Muigai! You were so helpful! I'm sure all your clients find it a delight to work with you.

Sumana · 20 March 2025

★★★★★ 5/5

Trustpilot

Very helpful

Chancellors were really helpful, particularly Sally. She was always on hand as we searched for a new rental property, and took the time to really get to know what my and my family's needs were. As such, she was able to steer us in the direction of suitable properties and we avoided wasting time seeing those that wouldn't meet our needs. This was especially considerate given the challenges of viewings during these times.

Mr · 12 April 2021