Trusted Agent profile · Oxford
★★★★★
1,055 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Part of Carter Jonas, see every office.
Carter Jonas's office in Oxford, at Mayfield House, is rated 4.5 out of 5 across 1,055 reviews on two platforms, including 545 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotKnowledgable and very helpful
Knowledgable and very helpful and always good to be able to deal with the same person each time which provides a great service.
Hello, thank you for your review. We are so pleased to hear that you have had such a positive experience with Carter Jonas. Please do not hesitate to get in touch if there's anything else that we can help you with.
5/5
TrustpilotA satisfied customer...
I chose Carter Jonas due to their expertise in selling equestrian properties and I wasn't disappointed. Rupert guided me through the whole process from start to finish and he was always on the end of the phone to give advice. I have no hesitation in recommending Carter Jonas.
Hello Linda, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us again in the future.
5/5
GoogleStaff are friendly and highly efficient. Take your request seriously and solve any problem without delay. Excellent customer service experience !
Hi Michael, thank you for your review. It's great to hear that you are so happy with the customer service offered to you by our team in Oxford. Please do let us know if there's anything else that we can do for you.
5/5
GoogleRachel Williamson helped me a lot. She arranged a viewing and she answered all my questions quickly. She is a real asset to your company!
Hi Berna, thank you for your review. We are so pleased to hear that you had such a positive experience with Rachel. Please do let us know if there's anything else that we can help you with.
5/5
GoogleSearching for a property in Oxfordshire. Spoke to Julia Wilson who was such a help - she clearly knows the area very well. When we are ready to buy we will most certainly ask for her personally.
5/5
GoogleI have used Carter Jonas to rent my property out over the past 17 years. Tanya Hall in Oxford has been brilliant and has always looked after my rentals, I couldn’t ask for a more professional and efficient service. Thank you!
5/5
TrustpilotHighly professional and gets things done!
Mandy provided us with excellent service in our recent sale. She went over and above duty and provided regular updates, sound advice and reassurance in a very stressful situation. We highly recommend Carter Jonas (Fulham)!
Hi Ann, thanks so much for your review. We are delighted to here how well Mandy has supported you throughout your recent sale. Please do not hesitate to get in touch if you need anything else at all.
5/5
GoogleClare Selwood dealt with our rental. She was very professional and responsive, throught the negotiation process.
Hi John, thank you for your review. We are so pleased to hear that you are so happy with the professional service provided to you by Clare. Please do not hesitate to contact us if you need anything else.
4/5
GoogleIn our experience, Carter Jonas has been responsive and professional. The property manager, Lorna, has been attentive to our concerns, and Kate, a co-oordinator, went out of her way to help us when we needed to extend our lease unexpectedly.PositiveResponsiveness, Quality, Professionalism
Hi Gregory, thank you for taking the time to leave a positive review, we're very happy to have helped with your lease extension.
5/5
GoogleWe are very happy with Carter Jonas. Tanya was very professional, she knew what she was doing, she kept us informed throughout the whole letting process. We can highly recommend the agency.PositiveProfessionalism
5/5
TrustpilotWould highly recommend Carter Jonas
Would highly recommend Carter Jonas, we have had an amazing experience with Maddy Peris who works in the Oxford branch. She has been so helpful and professional, and is always there to help with any queries we have had. She is an Asset to Carter Jonas!!
Hello Jon, thank you for leaving us some feedback. Our team are always happy to learn how we have supported our clients. Do not hesitate to contact us again.
5/5
TrustpilotProfessional service
I am a landlord and have rented out my apartment through Carter Jonas in Fulham for several years. Their service has always been first class and have always sorted any issues rapidly and efficiently. Igor and Sayeh from the lettings team have always been very professional and helpful.
Hi Anthony, thank you for taking the time to write us a review. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.
5/5
GoogleExcellent experience with Julia Wilson of Carter Jonas when selling my flat recently. She was super competent and responsive, and I was extremely happy with the result. Flat sold very quickly and the whole process went very smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Hi Kate, thanks for taking the time to leave a review, it means a lot to our teams. We're very happy to have helped sell your flat, and are here for anything else you may need in future.
5/5
GoogleGreat service received from Tanya and the Lettings team. Very responsive and friendly to deal with.
Hi Jasmine, thank you for your review. It's great to hear that you are so pleased with the service you received from Tanya and the Lettings team in Oxford. Please do let us know if there's anything else that we can help you with.
5/5
TrustpilotExcellent
Excellent, a very good, helpful service.
Hi Rupert, thank you for your positive star rating! We are so pleased to hear that you received such an excellent service. Please do let us know if there's anything else we can do for you.
5/5
TrustpilotCarter Jones Sales team are excellent
Having used Carter Jonas to arrange letting periods for my property, the transfer to the Sales team was excellent. Their regular contact was excellent, with quick responses to any queries, even if someone was absent from the office
Hi Fiona, thank you for your review. We're so glad to have been able to help you with the letting and sale of your property. Please let us know if we can help you with anything else in future.
4/5
GoogleWe have been very impressed by the efficiency of the letting and management service provided by Carter Jonas Oxford
Hi Jamie, thank you for your positive review. We are so pleased to hear that you are so impressed with the letting and management service offered to you by our Oxford Lettings team. If there's anything else that we can do for you, please do get in touch.
5/5
GoogleSimon sold our house for us. Very smooth, finding a buyer despite the market downturn. Responsive, professional. Highly recommend.
Hi Vasee, thank you for your review. It's great to hear that you are so happy with the professional service provided to you by Simon. Please do not hesitate to contact us if you need help with anything else.
5/5
GoogleWe have had a good experience with Carter Jonas, completely professional with clear communication and friendly attitude. Highly recommended.
Hi Duncan, thank you for your review. It's great to hear that you're so happy with the service provided to you by our Oxford office. If you need anything else at all, please do get in touch.
5/5
GoogleHad a great experience with the Carter Jonas team. Very professional and efficient team. Jenna Bugler dealt with us and was brilliant. Very helpful and accomodating. Highly recommend to everyone
Hi Khadija, thank you for your review. We're so glad to hear about your experience with us. Please don't hesitate to contact us if we can help with anything else.
5/5
TrustpilotVery Helpful Staff
We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.
Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
GoogleVery helpful, easy to complete the application. All info needed was provided in time. Thank you
Hi Indre, thank you for your review. It's great to hear that you were so impressed with the service provided to you by our Oxford team. Please do let us know if there's anything else that we can help you with.
5/5
TrustpilotThanks for excellent relationship and…
Thanks for excellent relationship and customer service in response to our needs
Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.
5/5
GoogleThis is the second time we've rented a property through Carter Jonas and we have always found their lettings team to be really responsive and professional. Lynsey and her colleagues helped us with the rental of both properties and she was really helpful on both occasions. Renting isn't always easy but Carter Jonas have helped us find two lovely homes and we've been very happy with the service from the lettings department on both occasions.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Carter Jonas Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
