Trusted Agent profile · Oxford

Breckon and Breckon Oxford reviews

4.5

★★★★★ Excellent

326 reviews across 2 platforms

Twining House, 294 Banbury Road, Oxford, OX2 7ED

Breckon and Breckon's office in Oxford, at Twining House, is rated 4.5 out of 5 across 326 reviews on two platforms, including 277 Google reviews rated 4.6.

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4.6 / 5

277

Reviews on Google

This office

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49

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

Update 2: The washer died on me and it was replaced with a washer/dyer (so that solved the dryer situation). Moreover, the agency took precautions about the covid-19 before the government did, so that was good! Update: Overall I am happy with the experience with the agency. However my unit was advertised as having access to a dryer and parking but when I moved in there was access to neither. Maybe its specific to my unit but make sure the amenities advertised are actually provided. This agency is way more functional and friendly than my previous agency (NOPS). When I picked the key the person was very friendly, received me with a tea and explained everything in detail. They were kind to let me be inside of the building -after closing time- to wait for a cab. The flat was in good condition when I moved in. A couple of days after moving, they called me to check if everything was in good working order, which it was (It´s good I don´t have to chase them around and they actually call to see if things are good). Also they will be returning my application fees since now there is a fee ban. So far the experience has been great.

Nelson · 27 August 2023

Agent replied · 26 August 2024

Thank you for your review Nelson. I am sorry to hear there was a confusion with the parking and dryer, please contact Jodie Smith our lettings manager to discuss further on 01865 201111.

5/5

Google

Reliable, Professional and Helpfull. Looking to rent sometimes is complicated but with Breckon&Breckon I have had a really nice experience, I don’t have the words to describe how thankful I am for my letting agent Annabel Barnes and for her help, patient and reliability. Her whole company as a whole is also very responsive with everything that goes on around the house which makes the process so smooth and stress free. I honestly cannot recommend them enough I’ll always be grateful.

Maria · 27 August 2023

Agent replied · 26 August 2024

Thank you for your review Maria. It was a pleasure helping you find your new family home and we hope you enjoy it. Annabel and the lettings team.

5/5

Google

I appreciate the services provided by Breckon. Rachel was very helpful and answered all my questions so that I can smoothly settle in the new house. Always kind, always friendly, very knowledgeable and makes sure that we are take care of. Thank you.

Kathy · 27 August 2022

Agent replied · 26 August 2024

Thank you for your feedback, which was lovely to receive about Rachel. We hope you settle well and enjoy your new home.

5/5

Google

Strongly recommended. I just sold my flat sold through Breckon. Patrick and the team were very professional and diligent through the whole process. They managed to get my flat sold within a week of going on the market, and remained involved and responsive until completion. Very impressed.PositiveResponsiveness, Quality, Professionalism, Value

Rajesh · 27 August 2021

Agent replied · 26 August 2024

Thanks for your review Raj, so pleased it all went through smoothly and we hope you are very happy in your new home. Patrick and the Summertown Sales Team.

5/5

Google

My property manager and marketing manager have both been very good at responding quickly to any issues arising and have both been very informative. Really happy with the service.

Mr · 12 October 2025

Agent replied · 12 October 2026

Thanks for your 5-star review!

5/5

Google

Breckon&Breckon is truly amazing agency, special thanks to Callum Hunt, he always solving our problems very quickly, and efficiently. I feel like this agency really care about the tenants. 100% recommend!

Anett · 27 August 2023

Agent replied · 26 August 2024

Thanks for the great review Anett! It’s been a pleasure working with you and we’re thrilled you’re enjoying your home. Thanks, Callum

5/5

Google

Selling and moving is always stressful but all the team in Summertown, especially Patrick and Luke, made it as easy as possible. Always available, proactive and professional, they made the process as easy as possible. Thank you all so muchPositiveResponsiveness, Quality, Professionalism

Linda · 27 August 2022

Agent replied · 26 August 2024

Thanks Linda, it was great to get everything over the line within the tight timeframe, we hope you are enjoying your new home!

5/5

Google

I was a tenant in a property managed by Breckon & Bracken for 5 years. Nothing to complain about; excellent service. I have no hesitation in recommending them.

Pascal · 12 October 2025

Agent replied · 12 October 2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and if we can help you in the future, please let us know! From Louise & the lettings team

5/5

Google

We rented an apartment in Kidlington with Breckon & Breckon. Very positive and proffesional experience. Special thanks to Ashleigh Swales for being very responsive and supportive with everything we needed.

Dimitris · 27 August 2023

Agent replied · 26 August 2024

Thank you for your kind review, I hope you are getting settled into your new home 😊 Ashleigh …

5/5

Google

Overall, a pretty seamless experience from initial meet to finding tenants. They were honest and upfront about the costs and process. So far since finding a tenant there have been no issues and everything has gone smoothly. No complains from me!

Roops · 16 March 2026

5/5

Google

Very prompt and helpful service during our rental move. Lovely little things like toilet roll and mini washing up liquid was left in the house for us when my wife and I arrived. It’s little things like that that made us moving in so much easier. Thank you all again so much :) UPDATE: two months into the tennancy and replies and action on maintenance issues have been quick and easy. Many thanks again.

Sam · 1 October 2023

Agent replied · 26 August 2024

Thank you for your review and I am glad I was able to help your moving process go smoothly, from Annabel and the Lettings team.

5/5

Google

We found the service provided by Breckon and Breckon to be highly professional, personable and all done with the minimum of fuss. They helped secure a buyer for our 2-bedroom flat within a day of it being listed, and the support throughout the exchange process went beyond all expectations. Patrick was a pleasure to work with and we would unreservedly recommend him and his company to prospective sellers and buyers.

Anna · 27 August 2022

5/5

Google

Great communication and advice provided by Brooke helped us secure our first home in Barton Park. A big thankyou to the whole team.l !

Tejas · 12 October 2025

Agent replied · 12 October 2026

Thank you so much for your kind words, It has been my pleasure helping you purchase your home and I hope you enjoy it for many years to come! Best wishes Brooke & the New Homes team.

5/5

Google

A big thanks to Lewis and the team who have always been so approachable, efficient and friendly in every communication we have had with them regarding our tenancy. Thank you, you have been great! Sarah and Tom

Sarah · 27 August 2022

Agent replied · 26 August 2024

Thank you both for your review. You were both a pleasure to deal with, very patient, friendly and understanding. All the best, Lewis and the Lettings Team.

5/5

Google

I have had a great experience so far with Breckon & Breckon. I am renting out a property with them, and communication is always quick and clear. Thanks to Nick, Emily and Rachel for all your efforts - keep up the good work!PositiveResponsiveness, Professionalism

Leila · 27 August 2021

Agent replied · 26 August 2024

Thank you for your review Leila.

4/5

Google

Really nice company to rent from. Always respond in a timely manner. The house is lovely:-)

Ann · 12 December 2025

Agent replied · 12 October 2026

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience renting through Breckon & Breckon. It’s great to know that our team’s timely responses and the quality of the property have met your expectations.

5/5

Trustpilot

It was a pleasure working with Brooke…

It was a pleasure working with Brooke from the Summertown office. She went over and beyond to make sure we got our home despite many unexpected issues with our Mortgage. I would highly recommend

Surayyah · 5 June 2025

Agent replied · 25 December 2025

Thank you for your lovely review, I’m so glad that we could assist you with purchasing your new home - even if it did take a bit longer than expected! I wish you all every happiness and hope that you are settling in well.

5/5

Google

Breckon & Breckon have managed our property for a number of years, encouraged us and have kept us up to date.

David · 12 October 2025

Agent replied · 26 August 2024

Thanks for the 5-star review David!

5/5

Google

"We chose Breckon & Breckon because not only did they exude the passion and enthusiasm to sell our property but also had a list of potential buyers. Within two weeks we had four offers and that was during August. A big thank you to Joe and the team for facilitating our move."

Emma · 28 August 2016

Agent replied · 26 August 2024

Emma - thank you for the positive review, we are delighted that you enjoyed dealing with us and rated our service. It was always pleasure working with you! Joe and the Team.

5/5

Google

Breckon & Breckon offers a very professional property management service, we've been with them for 2 years now and their whole process from getting a property, to moving out is very well explained and managed. Our property manager Callum Hunt has ensured every issue with the property gets sorted quickly, and the communication has always been great. I'd highly recommended Breckon & Breckon.

Ana · 28 February 2024

Agent replied · 26 August 2024

Thanks very much for your lovely comments Ana, it’s been an absolute pleasure working with you over the years and I am looking forward to the years to come - Callum and the Letting team

5/5

Google

We dealt with Luke and Patrick from Breckon & Breckon. They were very professional and responsive throughout the process, and we were very happy with their service. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Mohit · 27 August 2022

Agent replied · 26 August 2024

Thank you Mohit, it has been a pleasure working with you again! Best wishes, Luke and the Summertown team

5/5

Google

Annabel handled the start of my new let and was unfailingly helpful, understanding, responsive and polite. Very impressed - thank you Annabel.

Teresa · 27 August 2023

Agent replied · 26 August 2024

Thank you Teresa, it was a pleasure helping you find your new home. Annabel

1/5

Google

‏Anabele doesn't have enough experience in managing reservations.. It cost us a lot of time and effort 👎🏻 …

Nosaah · 12 October 2025

Agent replied · 12 October 2026

We have no record of your name on our system, and are very sorry to receive your 1* review. Can you please contact our Operations Manager Louise Passfield on 01865 201111 or louise@breckon.co.uk to discuss further.

4/5

Google

Rented a property with them. When we moved in the house was a complete disaster and we would be able to give only 1 star as review, but with time they managed to build our trust back and didn't fail us ever since, hence the 4 stars.

Simone · 4 November 2024

Agent replied · 11 November 2024

Thank you for your review Simone, we are pleased to hear you felt that we have made improvements during your tenancy to improve the service that you received. If you need to move again, please let us know!

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