Trusted Agent profile · Oxford

Breckon and Breckon Oxford reviews

4.5

★★★★★ Excellent

290 reviews across 2 platforms

Twining House, 294 Banbury Road, Oxford, OX2 7ED

Breckon and Breckon's office in Oxford, at Twining House, is rated 4.5 out of 5 across 290 reviews on two platforms, including 241 Google reviews rated 4.6.

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4.6 / 5

241

Reviews on Google

This office

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49

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

I appreciate the services provided by Breckon. Rachel was very helpful and answered all my questions so that I can smoothly settle in the new house. Always kind, always friendly, very knowledgeable and makes sure that we are take care of. Thank you.

Kathy · 27 August 2022

Agent replied · 26 August 2024

Thank you for your feedback, which was lovely to receive about Rachel. We hope you settle well and enjoy your new home.

5/5

Google

Strongly recommended. I just sold my flat sold through Breckon. Patrick and the team were very professional and diligent through the whole process. They managed to get my flat sold within a week of going on the market, and remained involved and responsive until completion. Very impressed.PositiveResponsiveness, Quality, Professionalism, Value

Rajesh · 27 August 2021

Agent replied · 26 August 2024

Thanks for your review Raj, so pleased it all went through smoothly and we hope you are very happy in your new home. Patrick and the Summertown Sales Team.

5/5

Google

Breckon&Breckon is truly amazing agency, special thanks to Callum Hunt, he always solving our problems very quickly, and efficiently. I feel like this agency really care about the tenants. 100% recommend!

Anett · 27 August 2023

Agent replied · 26 August 2024

Thanks for the great review Anett! It’s been a pleasure working with you and we’re thrilled you’re enjoying your home. Thanks, Callum

5/5

Google

Selling and moving is always stressful but all the team in Summertown, especially Patrick and Luke, made it as easy as possible. Always available, proactive and professional, they made the process as easy as possible. Thank you all so muchPositiveResponsiveness, Quality, Professionalism

Linda · 27 August 2022

Agent replied · 26 August 2024

Thanks Linda, it was great to get everything over the line within the tight timeframe, we hope you are enjoying your new home!

5/5

Google

We rented an apartment in Kidlington with Breckon & Breckon. Very positive and proffesional experience. Special thanks to Ashleigh Swales for being very responsive and supportive with everything we needed.

Dimitris · 27 August 2023

Agent replied · 26 August 2024

Thank you for your kind review, I hope you are getting settled into your new home 😊 Ashleigh …

5/5

Google

Overall, a pretty seamless experience from initial meet to finding tenants. They were honest and upfront about the costs and process. So far since finding a tenant there have been no issues and everything has gone smoothly. No complains from me!

Roops · 16 March 2026

5/5

Google

At Breckon and Breckon, you are sure of getting immediate response. No drama, no waste of time. Simply genuine care. They have raised the bar now, i feel other sister companies needs to learn from them.

Onu · 14 April 2026

5/5

Google

Very prompt and helpful service during our rental move. Lovely little things like toilet roll and mini washing up liquid was left in the house for us when my wife and I arrived. It’s little things like that that made us moving in so much easier. Thank you all again so much :) UPDATE: two months into the tennancy and replies and action on maintenance issues have been quick and easy. Many thanks again.

Sam · 1 October 2023

Agent replied · 26 August 2024

Thank you for your review and I am glad I was able to help your moving process go smoothly, from Annabel and the Lettings team.

5/5

Google

We found the service provided by Breckon and Breckon to be highly professional, personable and all done with the minimum of fuss. They helped secure a buyer for our 2-bedroom flat within a day of it being listed, and the support throughout the exchange process went beyond all expectations. Patrick was a pleasure to work with and we would unreservedly recommend him and his company to prospective sellers and buyers.

Anna · 27 August 2022

5/5

Google

A big thanks to Lewis and the team who have always been so approachable, efficient and friendly in every communication we have had with them regarding our tenancy. Thank you, you have been great! Sarah and Tom

Sarah · 27 August 2022

Agent replied · 26 August 2024

Thank you both for your review. You were both a pleasure to deal with, very patient, friendly and understanding. All the best, Lewis and the Lettings Team.

5/5

Google

I have had a great experience so far with Breckon & Breckon. I am renting out a property with them, and communication is always quick and clear. Thanks to Nick, Emily and Rachel for all your efforts - keep up the good work!PositiveResponsiveness, Professionalism

Leila · 27 August 2021

Agent replied · 26 August 2024

Thank you for your review Leila.

5/5

Trustpilot

It was a pleasure working with Brooke…

It was a pleasure working with Brooke from the Summertown office. She went over and beyond to make sure we got our home despite many unexpected issues with our Mortgage. I would highly recommend

Surayyah · 5 June 2025

Agent replied · 25 December 2025

Thank you for your lovely review, I’m so glad that we could assist you with purchasing your new home - even if it did take a bit longer than expected! I wish you all every happiness and hope that you are settling in well.

5/5

Google

"We chose Breckon & Breckon because not only did they exude the passion and enthusiasm to sell our property but also had a list of potential buyers. Within two weeks we had four offers and that was during August. A big thank you to Joe and the team for facilitating our move."

Emma · 28 August 2016

Agent replied · 26 August 2024

Emma - thank you for the positive review, we are delighted that you enjoyed dealing with us and rated our service. It was always pleasure working with you! Joe and the Team.

5/5

Google

Breckon & Breckon offers a very professional property management service, we've been with them for 2 years now and their whole process from getting a property, to moving out is very well explained and managed. Our property manager Callum Hunt has ensured every issue with the property gets sorted quickly, and the communication has always been great. I'd highly recommended Breckon & Breckon.

Ana · 28 February 2024

Agent replied · 26 August 2024

Thanks very much for your lovely comments Ana, it’s been an absolute pleasure working with you over the years and I am looking forward to the years to come - Callum and the Letting team

5/5

Google

We dealt with Luke and Patrick from Breckon & Breckon. They were very professional and responsive throughout the process, and we were very happy with their service. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Mohit · 27 August 2022

Agent replied · 26 August 2024

Thank you Mohit, it has been a pleasure working with you again! Best wishes, Luke and the Summertown team

5/5

Google

Annabel handled the start of my new let and was unfailingly helpful, understanding, responsive and polite. Very impressed - thank you Annabel.

Teresa · 27 August 2023

Agent replied · 26 August 2024

Thank you Teresa, it was a pleasure helping you find your new home. Annabel

4/5

Google

Rented a property with them. When we moved in the house was a complete disaster and we would be able to give only 1 star as review, but with time they managed to build our trust back and didn't fail us ever since, hence the 4 stars.

Simone · 4 November 2024

Agent replied · 11 November 2024

Thank you for your review Simone, we are pleased to hear you felt that we have made improvements during your tenancy to improve the service that you received. If you need to move again, please let us know!

5/5

Google

I have had the pleasure of working with Rachel Grimsey from Breckon & Breckon, and overall the journey and process has been a very smooth ride. I was able to receive timely responses from her and the lettings department, and was able to find a place that fitted all of my requirements at a moments notice. i urge that student and professionals alike, if you need a reliable agency, Breckon & Breckon will deliver at the best of their ability.PositiveQuality, Professionalism, Value

Marcus · 27 August 2022

Agent replied · 26 August 2024

Thank you for your review Marcus, it was a pleasure finding you a new home. Rachel and the lettings team

5/5

Trustpilot

Complicated chain, outstanding support

We were a part of a complicated chain. We viewed a home in Witney, Oxon in February and fell in love with the property. To move forward, we needed to put our two houses on the market. John had them online and live with professional photographer within the space of a week. We very quickly had viewings (10~) within a week and moved to offer stage within a month. John supported us thinking through the offers we received and the offer we made. I found him to be a great source of guidance throughout the entire process and cannot recommend him enough. We also partnered with Alex, who sold one of our houses and did several viewings and he was consistently supportive, contactable and open. I found the group whatsapp chat useful, quick, and easy to communicate. If we were to sell again, we would definitely use B&B. Highlights: Consistent communications with updates Transparency wherever possible Guidance on complex situations (chain complications!) Management of conversation with Solicitors Support in selling and procuring furniture/curtains etc… Honest and Open Accelerated process wherever possible

Holly · 14 October 2024

5/5

Google

We dealt with Ashleigh who provided a very professional service throughout in helping us rent an apartment in a new area. Communication was always prompt and efficient. We would highly recommend.

John · 27 August 2022

Agent replied · 26 August 2024

Thank you for your review, which we very much appreciate. We wish you best of luck in your new home and hope you enjoy the new area.

5/5

Google

If you are moving to, or have recently moved to Oxford, you will understand how daunting and exhaustive navigating the rental market can be. Trawling through countless listings, phone call after phone call, viewing after viewing, disappointment after disappointment. Rental prices are angst provokingly high and there is an inherent fear of not knowing what you are getting yourself into. Plus, you are probably also trying to settle into a new job or university, all while sleeping on someone’s couch, there is likely a lot going on for you at this rather stressful moment in your life, compounded further by trying to find somewhere to live. Having just moved to the UK myself, this was largely my experience too. What made it easier however, was working together with Breckon & Breckon. I am grateful for the efforts of Ashleigh Swales and the Breckon & Breckon team who were able to guide me through this transition, finding a home, working through the paperwork and contracts, answering questions and providing guidance in a manner that was kind and professional; sensitive to the needs of someone to whom the city and rental market are so foreign. Working closely with Ashleigh has helped to reduce the anxiety of moving, and her work has enabled me to refocus my energy on what is otherwise an exciting new adventure in my life. I look forward to a positive relationship with Ashleigh and the team throughout the duration of my tenancy and time in Oxford, and I can definitely recommend contacting her should you also find yourself in need of some friendly support during this new and exciting phase of your life.

George · 28 August 2017

1/5

Google

We have had a really bad experience when it came to ending our tenancy in respect of getting the deposit back. It seemed that some charges were fabricated and others were unfair. When challenged we got a reduction but only as either gestures of goodwill or being, 'let off'. I simply wanted an honest and open breakdown of costs with invoices which we never got.The staff were either rude, slippery or even intimidating. Avoid! In response to the agents comments. To be specific: Why was the flat filthy and with junk that previous tenants left behind? Why on departure were we initially charged for throwing away said junk? Why did they expect us to pay for a Professional Clean when we left it better than found? ( the clean went beyond what the exit check specified and let's be clear it was talking about polishing taps!) Why did Max say we had broken FIVE toilet seats? Why did Max get me to send in quotes for carpet cleaning? I ASKED FOR INVOICES detailing any repairs showing proportionality despite having asked - If the agent sent them to me I'd like them to provide proof. The reductions we got were either being 'let off' or as 'gestures of good will'. I settled with them because it wasn't a great amount of money and it wasn't worth the stress. I don't mind paying for things but I like to know what I'm paying for. Why should the landlady pay for the reductions they made.- was Breckon and Breckons bad management. My complaint was more about getting a transparent and honest breakdown of charges rather than gestures of good will or being let off. It's about fairness and integrity but I don't think Breckon and Breckon understood this. Non of the queries I mentioned above were addressed. One quote as an example of the rudeness I encountered was. ' look if I've told you once I've told you three times.' I think the problem is endemic.

Lily · 28 August 2017

5/5

Google

We are very grateful to Breckon and Breckon for their friendly, trustworthy guidance through the rental process. We have never rented in the UK before, and we felt that we were in safe hands the entire way. We would especially like to thank Ashleigh, who has answered all our questions very promptly and communicated all our wishes to the landlord. Summer and Jess were also helpful in coordinating viewings and refurbishing of the flat before our move-in. We emphatically recommend Breckon and Breckon as a letting agent and look forward to working with them in the future. Thank you! Janet and Florian

Janet · 28 August 2017

5/5

Google

This was the third time I've used Breckon and Breckon for finding a tenant, and for the third time the process went as smoothly as it possibly could have. Communications from Phoebe, Kathryn, Hannah, Debbie and Louise have always been frequent and efficient. I'll be back when this tenancy comes to an end. Thank you!

Martin · 28 May 2024

Agent replied · 26 August 2024

Thank you for posting your review Martin, we are pleased we have had made the process as smooth as possible for you. We look forward to helping you again in the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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