Trusted Agent profile · ORPINGTON
★★★★★
554 reviews across 3 platforms
285 High Street, ORPINGTON, BR6 0NN
Thomas Brown Estates's office in ORPINGTON, at 285 High Street, is rated 4.8 out of 5 across 554 reviews on three platforms, including 152 Google reviews rated 4.6.
Every review we hold for the ORPINGTON office, from every platform, shown as written. First names only.
5/5
Trustpilot5* service
Kept us well informed through the whole sale process from start to finish and answered all questions promptly. Cant ask for much more than that.
Hi Matthew. Thank you so much for your 5 star review - it is much appreciated!
5/5
TrustpilotExceptional service from Estate Agents Thomas Brown
That Thomas Brown has become the No 1 estate agent in Orpington comes as no surprise after the service I received from them, both buying and selling properties with the Orpington office.A great team of people. I felt informed and supported throughout the process. Their progression manager, Liz, who is office based (therefore always contactable), was especially supportive and knowledgeable, answering any queries with patience.Thank you and well done to the entire team, great working with you. HW
Hi Hilary. Thank you so much for your glowing 5 star review - and for using the services of Thomas Brown Estates to sell your property, and thank you for purchasing your new home through us too. I will pass your kind comments onto the team, and we hope you are now enjoying your new home! Thank you again.
5/5
TrustpilotThe very best Estate Agents
The very best Estate Agents - They encourage the buyers to view, know the area well themselves so are informative. They work really hard to get property sold for the sellers and for the buyers to get what they are looking for. Very honest and professional. No pressure. A big mention for Jason who done my viewings and Liz who progressed the sale and was always helpful with answering any questions and keeping me up to date and informed of absolutely everything I needed to know and to do. And the last few days Amy has also been amazing...Everyone at Thomas Brown has played a big part. Highly recommended 5* - Personally, I wouldn't use anyone else and have already started recommending them to my neighbours - Thank you sooooo much xx
Hi Jan,Thank you so much for your glowing 5 star review! I will pass your kind words onto the team here - especially Jason, Liz and Amy. We always strive to go 'the extra mile' here at Thomas Brown Estates - and we always want happy customers - so please do recommend us to your neighbours, friends and family!
5/5
GoogleBrilliant estate agents! Liz was so helpful and always kept me updated!! Thank you so much!!
Hi Emma, Thank you so much for your 5 star review - and glowing comments! I will also pass your thanks onto Liz - our dedicated Sales Progressor. We hope you are now enjoying your new home.
5/5
TrustpilotHouse selling or buying
Really excellent and efficient estate agents. They have supported me from the very beginning to completion and Liz from after sales has kept me fully up to date with all developments. Would highly recommend.
5/5
TrustpilotHighly Recommend
Liz Payne at Thomas Brown has been brilliant! Keeping me informed throughout the whole conveyancing process. It took a lot longer than I anticipated and was difficult at times, but Liz did a fantastic job of liaising with all parties involved. Highly recommended!
Hi Leia. Thank you for your 5 star review - and please do recommend us to your friends and family!
5/5
GoogleProfessional and straightforward sales team who marketed our property well and got us the got the offer we wanted, friendly and organised throughout. Liz, the progression manager was exceptional at getting our exchange through in time. Highly recommended
Hi Jenny, Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here. Thank you for also choosing Thomas Brown Estates to market and sell your property. Please do recommend us to your friends and family.
5/5
GoogleLiz in Sales Progression was very helpful throughout, keeping me involved with how everything was progressing and what to expect next. Thanks Liz for all your help. Cheers, Dan
Hi Dan. Thank you for your 5 star review. I will pass your comments onto Liz our Sales Progressor - it's very much appreciated. Thank you.
5/5
TrustpilotVery happy customer!
Very happy with the service. I was kept informed through out the whole process. Liz took all the stress out of my house purchase
Hi Terry. Thank you so much for your 5 star review - I will pass your kind comments onto Liz, and we hope you are now enjoying your new home!
5/5
GoogleThe whole team at Thomas Brown have been brilliant throughout the whole selling process. Our property was sold within one week of it being on the market at the full asking price! Liz from sales progression has been very attentive and called us regularly with updates on how our sale was going. We would highly recommend using this estate agent to anyone! Keep up the great work guys!
Hi Ryan. Thank you so much for your glowing 5 star review! I will pass your kind words onto Liz and the rest of the team here, and we thank you for choosing Thomas Brown Estates to sell your property. Cheers!
5/5
TrustpilotSales Progression star of the show...
Great Sales Team providing thoughtful and competent advice on marketing the property and screening offers.
Thank you for taking the time to post your 5 star review - I will pass your very positive comments onto the whole team here, especially Liz. Thank you again.
5/5
GoogleAlthough in the end I didn’t purchase a property through this estate agency i would like to praise them for very good communication and prompt responses. I wish them good luck with everything
Hi Ruxandra, Thank you for your 5 star rating - and we hope that we can be of assistance at some point in the future if/when you decide to sell/buy again.
5/5
GoogleAfter meeting with number of local agents recently, we’ve decided to use Thomas Brown for selling our property. Everyone that I’ve came across are very professional. Especially thanks to Christopher Manning, he was spot on the value of the property and you can see he is passionate about his work. Strongly recommend! Sorry to read about those negative comment from the buyers. Unfortunately as a current property buyer myself. It’s not unusual how estate agents are acting in favour of. the sellers side, that’s where they get the commissions.
5/5
GoogleLiz and the whole team at Thomas Brown acted professionally and swiftly during the whole process. Would have no issue recommending them
Hi Leslie. Thank you so much for your 5 star review! I will pass your kind comments onto Liz And the team here. Please do recommend us to your friends and family...
5/5
TrustpilotEveryone went above and beyond to make…
Everyone went above and beyond to make the process easy. Very professional and friendly and respectful. We have used Thomas Brown several times and highly recommend them.
5/5
TrustpilotProfessional service throughout
Professional service throughout, valuation, viewings and sales worked well, organised and straightforward. Liz, the progression manager went above and beyond to get our exchange organised in good time and was consistently helpful and knowledgeable throughout.
Hi Jenny, Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here. Thank you for also choosing Thomas Brown Estates to market and sell your property. Please do recommend us to your friends and family.
5/5
TrustpilotExcellent Service
Thomas Brown Estates did an excellent job from start to finish regarding our house sale. They got it on the market within hours and had viewings arranged within days. The "Progression Team", particularly Shane, was so helpful and reassuring during the period from "Offer' to " Completion. Excellent service
Hi Mr Stokes, Thank you for your 5 star review and for choosing Thomas Brown Estates to sell your property - it's much appreciated by the whole team here at Thomas Brown Estates.
5/5
TrustpilotGreat team of staff …
This company has a great team of staff on board. I used them to sell my late Mothers house! They are professional, pleasant to deal with and very respectful. There were no issues with the viewings or any part of the transaction and I found this to be quite a stress free experience in what was an emotional time. Thank you very much.
Dear Di, thanks so much for your comments. We know it was a difficult time for you, and we are so pleased we could make the process as pain free as possible.
5/5
GoogleSecond time of using Thomas Brown. Would not hesitate to recommend them. Special thanks to Chris and also to Shane in progressions who was excellent at keeping me up to date at all times.
Hi JM. Thank you for your 5 star review - I will pass your positive comments onto the team. Thank you!
5/5
TrustpilotFirst time buyer experience
As a first time buyer the process is quite new to me but Liz eased my worries and even taught me things along the way and it's highly appreciated. She's a star!
Hi Jade. Thank you so much for your 5 star review - I will pass your kind comments onto Liz, and we hope you are now enjoying your new home!
5/5
TrustpilotWe recently purchased a property…
We recently purchased a property through Thomas Brown Estates, and the experience was exceptional from start to finish. The team was professional, knowledgeable, and always ready to assist with any questions we had. The process was smooth, and their communication kept us informed every step of the way.
Hi Silviya, Thank you for taking the time to post your 5 star review - it's much appreciated by the whole team here at Thomas Brown Estates. Please do recommend us to your family & friends too! We hope you are now enjoying your new home. Thanks again.
4/5
GoogleA professional service. Purchase offer of almost the asking price received very quickly and led to eventual sale. Sales Progression were excellent, liaising with next estate agent in chain to try to move the process along, in spite of solicitors who were less than helpful
Hi Anne. Thank you for taking the time to post your review - and for choosing Thomas Brown Estates to sell your property.
5/5
TrustpilotThe staff at Thomas Brown are…
The staff at Thomas Brown are exceptionally professional in every aspect dealing with issues raised selling property. No matter the issue all the staff acted in a very professional manner. Living 200 miles away and not being able to visit the estate agents at the drop of a hat they were very professional in dealing with issues raised by a very padandic buyer cannot recommend to highly
Hi Mr Sale. Thank you for your 5 star review - and thank you for choosing Thomas Brown Estates to market and sell your family home. We really do try to 'go the extra mile' here at Thomas Brown Estates - and I'm pleased that you've experienced that in your recent sale. Thanks again.
5/5
TrustpilotWe had an amazing experience working…
We had an amazing experience working with THOMAS BROWN to purchase our new home. From start to finish, their team was professional, knowledgeable, and incredibly supportive. They took the time to understand our needs, provided valuable insights, and guided us through every step of the buying process.
Thank you for your glowing 5 star review and kind comments. We hope you are now enjoying your new home.
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Thomas Brown Estates's ORPINGTON office has 554 reviews across three platforms: 152 on Google, 1 on Facebook, 401 on Trustpilot.
Thomas Brown Estates ORPINGTON is rated 4.8 out of 5 across all 554 reviews, and 4.6 out of 5 on Google from 152 reviews.
Thomas Brown Estates ORPINGTON, 285 High Street, ORPINGTON, BR6 0NN.
