5/5
GoogleBrilliant very patient and understanding
Agent replied · 28 May 2023
Hi Brian. Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here.
Trusted Agent profile · ORPINGTON
Thomas Brown Estates ORPINGTON reviews
★★★★★
565 reviews across 3 platforms
285 High Street, ORPINGTON, BR6 0NN
Thomas Brown Estates's office in ORPINGTON, at 285 High Street, is rated 4.8 out of 5 across 565 reviews on three platforms, including 162 Google reviews rated 4.6.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Thomas Brown Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near ORPINGTON.
Reviews
Every review we hold for the ORPINGTON office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent, very attentive professional service with a personal touch.PositiveProfessionalism
Agent replied · 28 May 2023
Hi Mr Elphick. Thank you for taking the time to post us a 5 star review - we really appreciate it. And thank you for choosing Thomas Brown Estates to sell your own property - we hope you are now enjoying your new home!
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Chris Jenkins leads a very professional and friendly team. I've dealt with many estate agents over the 18 months through both buying and selling and Thomas Brown have been far superior to any of the others that I've had dealings with. I would highly recommend them.
5/5
TrustpilotFriendly and efficient staff.
Friendly and efficient staff.They take very good care and make the buying and selling experience a good one.I have no hesitation in trusting them to conduct a profession service and lessen any anxieties that moving home can cause.They give clear explanations to the client and have very good inter office communications. Diligent and realistic
5/5
TrustpilotAlways kept in the loop and very…
Always kept in the loop and very friendly agents
Agent replied · 6 July 2023
Thank you Andrew - your 5 star review is much appreciated.
5/5
TrustpilotGreat service and kept us up yo date…
Great service and kept us up yo date throughout. Friendly and efficient. Glad to recommend them
Agent replied · 6 July 2023
Hi Colin. Thanks for your review - and please do recommend us to your family and friends as and when they come to sell. Thank you.
5/5
TrustpilotVery good company
Very good company! Always keeping us in the loop regarding the sale.
Agent replied · 6 July 2023
Hi Elliott. Thank you for taking the time to post us a 5 star review - and for choosing Thomas Brown Estates to sell your property! Your comments are very much appreciated by all of us here at Thomas Brown Estates. Thank you.
5/5
Trustpilotgreat super efficient .
This company is very efficient friendly and very helpful even for the smallest things .
Agent replied · 6 July 2023
Thank you for your review Angela - we try our best to be helpful to all of our customers - we really do care!
5/5
TrustpilotExcellent service from the team at Thomas Brown in Orpington
Excellent service from the sales team and Helen in sales progression. Quick, responsive and accommodating throughout. They took time to explain why and when they were recommending a particular action.This is the most straightforward sale I have ever had though admittedly it was chain-free which helped. Thank you again Thomas Brown in Orpington!
5/5
TrustpilotVery professional company to deal with
Very professional company to deal with. Nothing is too much trouble.
Agent replied · 6 July 2023
Thank you for your 5 star review Mr Rowe - it's much appreciated. We really do care!
5/5
TrustpilotGreat estate agents, highly recommended
Friendly professional service from start to finish. Very pleased and would recommend them.
Agent replied · 6 July 2023
Hi Roland. Thank you for taking the time to post us a review - and thank you for choosing Thomas Brown Estates to sell your property, and we hope you are now enjoying your new home!
5/5
TrustpilotFantastic customer service
Fantastic customer service. As a buyer the estate agent kept me more informed and faster than my own solicitor. Was a really great experience
Agent replied · 6 July 2023
Hello Maxine, thanks for your glowing review. We often have comments that having our full time Sales Progressor (Helen) means that our clients hear more from her than from their own solicitors. Solicitors love her as well as she does much of their legwork, and are more likely to prioritise our files as a result. Its a win-win for all, and its great to get that feedback as well...
5/5
TrustpilotExcellent and special thanks to Helen
Friendly, professional and excellent all round.Helen sees all the progression through and is excellent at her job making a stressful time much easier.
Agent replied · 6 July 2023
Dear Miss Norris, many thanks for taking the time to write a review, it is always appreciated by the staff when their hard work is recognized. Kind regards Dave Thomas
5/5
TrustpilotSuperb service, efficient and courteous...
Choosing Thomas Brown Estates to sell our home has turned out to be a decision very well made. Their service was superb, efficient and courteous. Without doubt they are the best estate agents I have ever used. Their keeping to tight deadlines was excellent and they achieved everything they said they would for us, perfect!
5/5
TrustpilotHonest
Honest, hard working people, who kept me up to date at every point of the sale of my house. I found them very professional and they generated a great deal of interest. I would recommend them to people if they want a good value and professional set of people to sell or buy a house.
5/5
TrustpilotThank you so much to the entire team in…
Thank you so much to the entire team in Orpington for making my first home purchase a enjoyable and stress free process
Agent replied · 6 July 2023
Dear Xavier, thanks for your glowing review and enjoy your new home. All the best, Dave
5/5
TrustpilotVery Good...No Issues
We brought house using Thomas Brown Estate agent. They are quite good in what they are doing. And honest about setting expectations.
Agent replied · 6 July 2023
Dear SivaThanks for taking the time to leave a review. Long or short they all count to us so many thanks...Regards Dave Thomas
5/5
TrustpilotGot the job done!
Got the job done!Thomas Brown were brilliant throughout every stage of the moving process for us. They were efficient, good communications, and most importantly got my house sold for me and enabled us to move! We sold and bought with them and they were brilliant for both processes.I would recommend them to anyone.
4/5
TrustpilotUPDATE
Generally, I believe that the staff team at Thomas Brown was very informative, kept us up to date and was knowledgeable on various subject matters e.g. trends, selling/buying properties etc. I will recommend Thomas Brown to fellow colleagues and if the opportunity would present itself again, I would use Thomas Brown Estate Agents.
5/5
TrustpilotThomas Brown dealt with an extremely…
Thomas Brown dealt with an extremely long winded sale for me and helped achieve the right sale price for my property.
Agent replied · 6 July 2023
Many thanks for your review James, we got there in the end... Regards Dave
5/5
TrustpilotFriendly professional service from…
Friendly professional service from start to finish. Very pleased and would recommend them.
Agent replied · 6 July 2023
Thank you for your 5 star review Mr Greenwood. It was a pleasure dealing with you.
4/5
TrustpilotA local agent who knows the area well…
A local agent who knows the area well and worked in a supportive manner.
Agent replied · 6 July 2023
Hi Max, thanks very much for taking time out to post your review. We really appreciate the feedback, thank you.
3/5
TrustpilotExcellent coordination efforts by…
Excellent coordination efforts by Thomas Brown in securing us a good house within a quick time frame. Thank you team!
Agent replied · 6 July 2023
Many thanks for taking the time to leave a review Cauvery, it is much appreciated. Regards Dave
5/5
TrustpilotHighly Recommend Thomas Brown Estates…
Thomas Brown Estates were my second agent after the property did not sell after the first 12 weeks. I was impressed with Thomas Browns attitude with good communication at all times. They kept me briefed and followed up with the buyer on a regular basis. Thoroughly recommend based on my experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Thomas Brown Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near ORPINGTON.
