Every review we hold for the ORPINGTON office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was so impressed with your company
I was so impressed with your company, you kept me updated by email and telephone throughout the process. You did in fact put my Solicitors to shame. I would recommend you to anyone you were totally professional and eager to help at all times.
Mrs · 18 December 2019
★★★★★ 5/5
TrustpilotSeamless and faultless transaction from…
Seamless and faultless transaction from start to finish.
TONY · 2 February 2021
Agent replied · 6 July 2023
Dear Tony, thanks very much for taking the time to review us, we really appreciate it!
★★★★★ 5/5
TrustpilotRecommended
Sold my house using their services, professional and caring, actively monitoring the whole process.
Keping · 28 September 2018
Agent replied · 6 July 2023
Dear Mr Chen, Thank you for your great review... Kind regards Dave
★★★★★ 5/5
TrustpilotWe were buying our first house and with…
We were buying our first house and with the current times we lost about 3 months with lockdown. All of the staff were great, in the Orpington branch with everything. Answered all my queries and we felt we made good choice.
Freddie · 12 October 2020
★★★★★ 4/5
TrustpilotOverall
Overall, the whole transaction was managed well and we bought the house.....GreatTheir communication through the process was good, the appointments was kept to, but their mortgage adviser was not the best in our case, hence we later secure our mortgage loan from our bank.
Mr · 20 September 2019
★★★★★ 5/5
TrustpilotStaff were great
Staff were great. Kept me informed at all times and were very helpful!
Sirin · 19 September 2018
Agent replied · 6 July 2023
Thank you for your fantastic review Sirin, and enjoy your new home. Regards Dave
★★★★★ 5/5
TrustpilotGreat Estate Agent
Great Estate Agent who know how to sell houses in the Orpington area. They have a team that all have access to your latest information rather than the "I'll call you back approach" of other estate agents. Don't hesitate to use them.
David · 7 February 2020
★★★★★ 5/5
Trustpilot5 star
They were really helpful in finding us a buyer quickly. Great service
Shahzad · 5 November 2018
Agent replied · 6 July 2023
Glad to help Shahzad and many thanks for your 5 star review. Kind regards
★★★★★ 5/5
TrustpilotOne of the better ones
Good helpDecent ratesNice peopleBlimey did I really say that about estate agents.
Mr · 11 October 2018
Agent replied · 6 July 2023
You did say that about Estate Agents Mr Sullivan and we're very glad you did! And you are right our rates are very reasonable… Many thanks for the positive review. Regards Dave
★★★★★ 5/5
TrustpilotAll the staff at Thomas brown were…
All the staff at Thomas brown were excellent and unbelievably helpful.Barbara and Katie in the progression team were marvellous and went the extra mile to get our move over the line .thanks to all the team at Thomas Brown
Mr · 25 September 2020
★★★★★ 5/5
TrustpilotProfessional and efficient service
Extremely happy with the service from the Thomas Brown team. Property sold with the first viewing and from there the whole selling process was very smooth. Invaluable updates from Helen who kept me informed with the latest from solicitors and my buyer’s agents.
Miss · 22 November 2018
★★★★★ 5/5
GoogleBrilliant service from start to finish with selling my house. I was constantly kept up to date regarding all matters, from the beginning with viewing feedback, to sales progression from Helen once the sale had been confirmed. Would definitely recommend to anyone.
Jade · 29 May 2019
★★★★★ 5/5
TrustpilotGreat service and very helpful would …
Great service and very helpful would recommend these estate agents to anyone
Mandy · 5 December 2017
Agent replied · 6 July 2023
Dear Mandy, thank you so much for your review. Kind regards Darren Brown
★★★★★ 5/5
FacebookWell done Thomas Brown Estates for sponsoring the Ripped Gym event, and for donating to The Salvation Army cause. ......and well done to Lee and the Ripped Gym guys too for doing all the hard work pulling cars and carrying sand bags all morning!
Linda · 2 April 2017
★★★★★ 5/5
TrustpilotFriendly staff good advice and …
Friendly staff good advice and attentive from sale through to completion
Rob · 22 November 2017
Agent replied · 6 July 2023
Thank you for your review Rob, enjoy your new home.
★★★★★ 5/5
TrustpilotGreat service from start to finish
Gave us feedback from viewings quickly and once they sold our house they did a great job progressing the sale keeping us fully updated all the way through to completion. Would have no reservations in recommending the team at Thomas Brown
Ms · 27 April 2019
★★★★★ 5/5
TrustpilotThey were pretty helpful and honest in…
They were pretty helpful and honest in the purchase of our property and were very kind and patient with the paperwork process and explained everything they needed we are overall pretty happy with the costumer service offered.
Mr · 6 October 2020
★★★★★ 5/5
TrustpilotFirst time buyers
Thank you to all the staff at Thomas brown for all of your help! You’ve been truly amazing and made our first experience of buying a property stress free and enjoyable from the start ! We can’t thank you enough x
Sam · 22 March 2019
★★★★★ 5/5
TrustpilotGood Experience - Great Customer Service
I had a really good experience working with the Thomas Brown team. They were always quick to reply to questions and they were friendly and professional throughout the whole process which was perfect for us as first time buyers.
Mr · 17 August 2019
★★★★★ 5/5
TrustpilotChallenging the stereotype of estate agents!!
never thought I would say this about an estate agent - but was an absolutely pleasure dealing with them! Very helpful and always kept me informed as to the status of the sale. Nothing was too much trouble fir them.
Mrs · 26 January 2019
★★★★★ 5/5
TrustpilotExcellent
Excellent . I can not fault them at all . They were always very professional and worked hard to sell our house . Nothing was to much trouble . I would highly recommend them . Well done
Maria · 8 May 2020
★★★★★ 5/5
TrustpilotEveryone I met at Orpington Branch are…
Everyone I met at Orpington Branch are very professional. Throughout the process I have been kept fully updated, and Helen did that way better than my own solicitor did. I wish I had chosen them to sell my own property.
Mr · 14 January 2019
★★★★★ 5/5
TrustpilotVery pleased with the service provided…
Very pleased with the service provided with lots of feedback during the long process (not TB Estates fault). Friendly and efficient staff with accompanied visits, fairly quick sale with minimal involvement from me.Would use again and recommend.
Peter · 7 December 2019
★★★★★ 5/5
TrustpilotExcellent Service thought the process
Excellent Service thought the process. Very pleased with service we received from all Thomas Brown's employees they kept us fully informed every step of the way. We would recommended them to everyone wishing to sell their property.
Mr · 22 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.