Trusted Agent profile Β· ORPINGTON

Thomas Brown Estates ORPINGTON reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

555 reviews across 3 platforms

285 High Street, ORPINGTON, BR6 0NN

Thomas Brown Estates's office in ORPINGTON, at 285 High Street, is rated 4.8 out of 5 across 555 reviews on three platforms, including 152 Google reviews rated 4.6.

Google logo

4.6 / 5

152

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

402

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the ORPINGTON office, from every platform, shown as written. First names only.

5/5

Google

Very helpful and efficient service throughout the process of selling our property.

James Β· 8 August 2023

Agent replied Β· 27 November 2023

Hi James. Thank you for leaving us a 5 star review - and for choosing Thomas Brown Estates to sell your property. Your comments are very much appreciated by all of the team here at Thomas Brown Estates. Thank you!

5/5

Trustpilot

Recently sold a property through Thomas…

Recently sold a property through Thomas Brown, who were excellent at getting people through the door to view the property, and we ended up selling for higher than asking price.

Freddie Β· 30 June 2021

Agent replied Β· 6 July 2023

Thank you for your review Mr Morton. We always do our best for our vendors - and it's great to get positive feedback. Thank you.

5/5

Trustpilot

I sold my mothers house through TB and…

I sold my mothers house through TB and have been impressed with their service. As you would expect they showed many people around the house. They also kept me well informed and gave me what I think was good and honest advice along the way. Once we had reached the point of having a buyer their team did a good job of pushing the process along with the buyers.

Alan Β· 6 March 2019

5/5

Trustpilot

Really helpful and efficient staff

Really helpful and efficient staff. Always kept us up to date with viewings and progress of the sale.

Fran Β· 5 January 2023

Agent replied Β· 6 July 2023

Hi Fran. Thank you for your 5 star review.

5/5

Trustpilot

Very helpful and efficient

Very helpful and efficient throughout the process of selling our property.

J Β· 2 August 2023

Agent replied Β· 27 August 2023

Thank you for taking the time to post us a 5 star review - and for choosing Thomas Brown Estates to sell your property! Your comments are very much appreciated by all of us here at Thomas Brown Estates. Thank you.

5/5

Google

The sales and progression team were very responsive and helpful. They always came back with answers for our queries quickly.PositiveResponsiveness, Professionalism

Gokul Β· 27 August 2022

Agent replied Β· 28 May 2023

Hi Gokul, thank you for taking the time to post your five star review - the team here at Thomas Brown really appreciate it, thank you!

5/5

Trustpilot

First move in 35 years.

We could not have had a better experience for our house sale. Thomas Brown were most helpful and informative and the house sale progression team were exemplary.

Kathryn Β· 11 October 2021

Agent replied Β· 6 July 2023

Hi Kathryn. Thank you for your 5 star review - much appreciated. I will pass your kind words onto our Progression Team - who always work hard to get our sales through to a successful exchange and completion.

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. I explained what I was loufor and they delivered very quickly and smoothly couldn’t be more happy with the outcome. Will definitely use again.

Anonymous Β· 26 January 2021

Agent replied Β· 6 July 2023

Dear Anonymous! thanks for the glowing review :-)

5/5

Trustpilot

Excellent service nothing was to much…

Excellent service nothing was to much trouble Helen was outstanding kept us informed of the whole sales process πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Dear Β· 30 April 2019

5/5

Trustpilot

Professional Service

Bought a house via Thomas Brown. Professional service throughout the process, from viewing to sales progression. Finally we met the target completion date despite a long chain

Philip Β· 8 July 2021

Agent replied Β· 6 July 2023

Hi Mr Chan. Thank you for your review. Our Progression Team in particular have had to work very hard to get deals through on target and before the end of the stamp duty holiday recently, but they're very experienced/professional, so a very successful period for our buyers and vendors alike. Enjoy your new home!

5/5

Trustpilot

A great estate agency

A great estate agency, very reliable,helpful, friendly and did what they said they would do, would highly recommend them,

Annette Β· 29 August 2022

Agent replied Β· 6 July 2023

Hi Annette. Thank you for leaving us a 5 star review - and for choosing Thomas Brown Estates to sell your property. Please do recommend us to all of your friends and family! Thank you.

4/5

Trustpilot

Property purchase

I have had no dealings with Thomas Brown as a seller of a property but when purchasing through them I was very satisfied. They kept me informed of progress and courteous when speaking with them.

Miss Β· 21 August 2018

Agent replied Β· 6 July 2023

Dear Miss O'neillAnother positive review from a buyers point of view, many thanks for taking the time. Enjoy your new home...Regards Dave

5/5

Google

I recently purchased a house through Thomas Brown Estates. They are very professional guiding me step by step. They always keep me updatedPositiveResponsiveness, Quality, Professionalism

Hoang Β· 27 August 2021

Agent replied Β· 28 May 2023

Hello Hoang. Thanks very much for taking the time to leave us a review, you were a pleasure to deal with, and hopefully we'll see you again in the future if/when you decide to move again.

5/5

Trustpilot

Excellent service over an extended…

Excellent service over an extended period considering I am based in the North East of England and unable to attend the property in person.I was able to leave the keys with the sales office and they arranged and conducted the viewings keeping me regularly up dated with progress.Once a sale had been agreed they communicated between all parties until the sale was concluded.

David Β· 25 February 2020

5/5

Trustpilot

Fantastic estate agents

Fantastic estate agents. Sold property quickly and fantastic communication throughout the sale.

Jenny Β· 30 March 2023

Agent replied Β· 6 July 2023

Hi Jenny,Thank you for leaving us a 5 star review - and for choosing Thomas Brown Estates to sell your property. Your comments are very much appreciated by all of the team here at Thomas Brown Estates. Thank you!

5/5

Trustpilot

Good customer service and professional…

Good customer service and professional team from start to finish.Thank you for all your assistance especially Helen.

Lauren Β· 9 March 2019

5/5

Google

As an Agent, Thomas Brown in Orpington will always be my Agent of choice and would 100% recommend utilizing their servicesPositiveResponsiveness, Quality, Professionalism, Value

Steve Β· 27 August 2021

Agent replied Β· 28 May 2023

Thanks for taking the time to leave a review Steve, its very much appreciated

5/5

Trustpilot

Always kept us updated on the sale

Always kept us updated on the sale. Friendly and approachable staff

Helen Β· 30 March 2023

Agent replied Β· 6 July 2023

Hi Helen. Thank you for taking the time to post us a 5 star review - we really appreciate it here at Thomas Brown.

5/5

Google

Great community spirit shown by Thomas Brown as they donated money towards our local kids football club. Thanks guys!

EPICOWZ Β· 28 May 2022

Agent replied Β· 28 May 2023

Thomas Brown are happy to help out - and let's hope the new kit helps the kids win some trophies this coming season!

5/5

Trustpilot

Highly recommend Thomas Brown Estates

We purchased a house with Thomas Brown Estates, they were efficient, reliable and the sale went through oin good time.

Ellie Β· 12 March 2022

Agent replied Β· 6 July 2023

Hi Ellie. Thank you for taking the time to post us a 5 star review - we really appreciate it. We hope you are now enjoying your new home!

5/5

Trustpilot

The Best Orpington Estates Agents

I have used Thomas Brown Estates (Chris and Darren specifically) three times and they have been the most professional, effective estate agents I have ever engaged. As a company they are very pro-active and their progression team are efficient and excellent communicators. They will be the only agents I would ever deal with in the Orpington area. Absolutely recommend them.

JULIA Β· 8 July 2020

5/5

Trustpilot

Excellent service from Thomas Brown Estate Agents

Excellent service and the Thomas Brown Team were always friendly, efficient and kept me informed of the progress all the way from start to finish.

Greg Β· 29 March 2021

Agent replied Β· 6 July 2023

Thank you for your review Mr Morris. We're pleased that you found our service to be excellent. Thank you!

5/5

Trustpilot

They are very helpful and professional

They are very helpful and professional. Thank you James and Helen, you guys are great!

Queen Β· 18 March 2019

5/5

Trustpilot

I instructed Thomas Brown Estates to…P

I instructed Thomas Brown Estates to value (probate) and market my grandmothers property in Orpington after also meeting with 3 other agents in the area, From the initial valuation through sales progression and completion the team were excellent. Great communication throughout, scheduled viewings, the negation of the offer and completion. A seamless, stress free experience.Would have no hesitation in recommending. Very professional service.

Terence Β· 2 March 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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