Trusted Agent profile · ORPINGTON

Thomas Brown Estates ORPINGTON reviews

4.8

★★★★★ Excellent

555 reviews across 3 platforms

285 High Street, ORPINGTON, BR6 0NN

Thomas Brown Estates's office in ORPINGTON, at 285 High Street, is rated 4.8 out of 5 across 555 reviews on three platforms, including 152 Google reviews rated 4.6.

Google logo

4.6 / 5

152

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

402

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the ORPINGTON office, from every platform, shown as written. First names only.

5/5

Google

I was very well looked after by all the different sections of the team, highly recommended, extremely efficient, and I wouldn't go anywhere else . Thanks to all

Mick · 27 June 2024

Agent replied · 26 August 2024

Hi Mr Beale. Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here. We do try hard to 'go the extra mile'. Thank you for also choosing Thomas Brown Estates to market and sell your property.

5/5

Google

I received a very professional service, in particular from Liz who dealt with the progression of the sale and kept us fully updated throughout.

Mark · 19 August 2024

Agent replied · 26 August 2024

Hi Mr Pleasance. Thank you so much for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your positive comments onto our Sales Progressor Liz. Thanks.

5/5

Google

From start to finish everything about the sevice that Thomas Brown supplied to us was first class. From the timely updates throughout the selling process to the effecient service that we had left us more than satisfied. This was the second property that they have sold for us, I woukd not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 27 August 2021

Agent replied · 28 May 2023

Thanks for your 5 star review Mr Hillman. It was great that you came back to us to sell a 2nd property. It was a pleasure to deal with you again. We'll hopefully see you again when you have a 3rd one to sell!

5/5

Trustpilot

I and my wife couldn’t recommend Thomas…

I and my wife couldn’t recommend Thomas brown excellent customer care enough. The sale of the property we bought didn’t go smoothly as initially thought, due to the bank bureaucracy, but the patience and faith the sales progressor team shown to us during the entire lengthy sale process was amazing. We want to thank everyone involved for their effort.

Lukman · 18 August 2021

Agent replied · 6 July 2023

Hi Lukman. Thank you for taking the time to post a review - it's much appreciated!

5/5

Trustpilot

Thomas Brown Estate agents were polite

Thomas Brown Estate agents were polite, prompt, always letting us know of any viewings with plenty of notice and always giving feedback. They kept in touch with regular updates and above all they listened to our needs.

Mrs · 21 November 2023

Agent replied · 26 November 2023

Hi Mrs Lee. Thank you for your 5 star review - and thank you for using the services of Thomas Brown Estates to sell your property.

5/5

Trustpilot

Very pleased with Thomas brown team- Excellent service

Very pleased with Thomas brown team. Highly professional and quick turnaround. Not only supported the convenient and quick turnaround in viewings but also excellent service in sales progressions. Got our end to end buying completed within one and a half months. Special mention of Amy and Jason in buying process and Helen for sales progressions excellent service. I would definitely recommend them . Best in Orpington!!

Mr · 27 August 2018

Agent replied · 6 July 2023

Dear Mr and Mrs MathurThank you very much for your positive review, the team say you were a pleasure to deal with too. Kind regards Dave

5/5

Google

We would definitely use Thomas Brown to sell our house if we ever do. Great service from the get go. We’re able to get over asking price. Made the process very simple. Weekly progression updates are handy and help chase the chain to ensure things run smoothly.

Barbara · 29 November 2022

Agent replied · 28 May 2023

Thank you Barbara for taking the time to post us a 5 star review - we really appreciate it.

5/5

Trustpilot

They found a buyer very quickly but due…

They found a buyer very quickly but due to a lease attached to the house it all fell through @ Rutland Way. Helen was amazing, trying to find a solution and she really is a credit to Thomas Brown. I would not hesitate to use this agent again.

Ellen · 24 June 2019

5/5

Google

Our experience with Thomas Brown has been excellent from our initial conversation to successful sale. We can't recommend them highly enough for their personalised, professional, efficient and thoughtful service at every stage of the process. Everything they did for us was immaculate. A huge thank you to the team!!

Sharon · 31 August 2022

Agent replied · 28 May 2023

Hi Sharon, Thank you so much for your glowing 5 star review! I will pass your kind words onto the team here, and we thank you for choosing Thomas Brown Estates to sell your property.

5/5

Google

Liz at Thomas Brown provided excellent support with my sale and helped chase issues whenever there was a chance of a problem

Alan · 27 July 2024

Agent replied · 26 August 2024

Hi Mr Goddard. Thank you so much for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your positive comments onto our Sales Progressor Liz. Thank you again.

5/5

Trustpilot

Professional and efficient

We had been in our home for 25 years and so found the house moving process has moved on! Thomas Brown guided us through every stage offering advice had support when this was requested. The team were all polite, efficient and encouraging. Would encourage anyone considering a move to definitely consider using Thomas Brisn

Dennis · 29 December 2021

Agent replied · 6 July 2023

Hi Dennis. Thank you for taking the time to post us a 5 star review - and for choosing Thomas Brown Estates to sell your property! Your comments are very much appreciated by all of us here at Thomas Brown Estates. Thank you.

5/5

Google

We have felt at ease using Thomas brown especially with Liz, they have made the sale of our house as easy as it could possibly be, always keeping us updated at every point, and reassuring us as we had never sold a home before. We would 100% recommend!

Lorna · 26 October 2024

5/5

Trustpilot

Helen was great so was Jonathan the…

Helen was great so was Jonathan the mortgage advisor Thank you for all your help.

Sarah · 20 July 2019

Agent replied · 27 August 2023

Hi Sarah. Thank you so much for your glowing 5 star review - and please do recommend us to all of your family & friends!

5/5

Trustpilot

Would highly recommend

Sharp, reliable, proactive, and positive service. Honest and sensible marketing advice producing rapid interest and swift result, followed by full regular communication as the sale progressed to completion.A very good professional team, (special thanks to Chris and Helen), and a job well done. Would highly recommend.

Mr · 12 August 2019

5/5

Trustpilot

I really recommend this agent..

From start to finish Thomas Brown were brilliant. Amy, Jason and Helen were the people we dealt with and they couldn’t of been more professional. They kept us informed every step of the way.I highly recommend Thomas Brown as they provide a 1st class service.Thank you.....👍👍👍

Scott · 20 July 2019

5/5

Google

Thomas Brown sold my Dad’s property in Orpington recently. We were impressed with them - they kept us up to date throughout the process and were very knowledgeable

Sarah · 28 February 2024

Agent replied · 26 August 2024

Hi Sarah. Thanks for taking the time to post your 5 star review - it's very much appreciated. We would also like to Thank you for choosing Thomas Brown Estates to market and sell your Dad's property.

5/5

Google

Thomas Brown were very good throughout our purchase and sale of our properties. They kept us up-to-date on proceedings and were always very helpful. I would highly recommend.

Lorraine · 28 February 2024

Agent replied · 26 August 2024

Hi Lorraine. Thank you for your 5 star review - it is much appreciated. Thank you again for choosing to sell your property with Thomas Brown Estates - and for purchasing your new property through us as well!

5/5

Trustpilot

First class service, again!

From start to finish everything about the sevice that Thomas Brown supplied to us was first class.From the timely updates throughout the selling process to the effecient service that we had left us more than satisfied.This was the second property that they have sold for us, I woukd not hesitate to use them again.

Matthew · 19 August 2021

Agent replied · 6 July 2023

Thanks for your 5 star review Mr Hillman. It was great that you came back to us to sell a 2nd property. It was a pleasure to deal with you again. We'll hopefully see you again when you have a 3rd one to sell!

4/5

Trustpilot

Thomas Brown in orpington is a great estate agents

Thomas Brown in orpington is a great estate agents with friendly staff and will go the extra mile to help when it comes to finding that perfect home.I have purchased properties through them and also sold properties with them and all occasions have found them very professional I would recommend and continue to use them in the future.Keep up the good work guysMr Ashmead

Mark · 11 August 2017

Agent replied · 6 July 2023

Hi Mark, thanks very much for your review, you have always been a pleasure to deal with. Regards Dave

4/5

Trustpilot

Thomas Brown in orpington is a great estate agents

Thomas Brown in orpington is a great estate agents with friendly staff and will go the extra mile to help when it comes to finding that perfect home.I have purchased properties through them and also sold properties with them and all occasions have found them very professional I would recommend and continue to use them in the future.Keep up the good work guysMr Ashmead

M · 11 August 2017

Agent replied · 29 October 2024

Hi Mark, thanks very much for your review, you have always been a pleasure to deal with. Regards Dave

4/5

Google

Selling the property was trouble free and particularly with being kept up to date at frequent intervals with updates and progressions.

Martin · 27 June 2024

Agent replied · 26 August 2024

Hi Mr Long. Thank you for taking the time to post your positive review - and for using the services of Thomas Brown Estates to sell your property.

5/5

Trustpilot

First Class Operators

It was quite obvious that these guys knew what they were doing from the moment we met - they were completely professional throughout keeping us informed of every offer and change at every step. House sold within 2 weeks of hitting the market. I would thoroughly recommend Thomas Brown Estates.

John · 12 March 2022

Agent replied · 6 July 2023

Hi Mr Gurnett,Thank you for leaving us a 5 star review - and for choosing Thomas Brown Estates to sell your property. Your comments are very much appreciated by all of the team here at Thomas Brown Estates. Thank you!

5/5

Google

Thomas Brown took over from another agent who seemed unable to sell our property. Instant response, pictures looked much better resulting in viewings and offers. We were very pleased, thanks to the whole team!

Mandy · 10 September 2023

Agent replied · 27 November 2023

Hi Mandy. Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here. Thank you for also choosing Thomas Brown Estates to market and sell your property.

4/5

Google

A long and arduous process was handled very well by Thomas Brown.I would not hesitate in recommending them.

Graham · 5 August 2024

Agent replied · 26 August 2024

Hi Mr Desborough, Thank you for your positive review - the whole team here at Thomas Brown really appreciate it...and thank you for using Thomas Brown Estates to sell your property. Please do recommend us to your friends and family!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Thomas Brown Estates's Google reviewsLeave Thomas Brown Estates a review
The Trusted Agent

Is this your office? Claim your page.