Every review we hold for the ORPINGTON office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was very well looked after by all the different sections of the team, highly recommended, extremely efficient, and I wouldn't go anywhere else .
Thanks to all
Mick · 27 June 2024
Agent replied · 26 August 2024
Hi Mr Beale. Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here. We do try hard to 'go the extra mile'. Thank you for also choosing Thomas Brown Estates to market and sell your property.
★★★★★ 5/5
GoogleI received a very professional service, in particular from Liz who dealt with the progression of the sale and kept us fully updated throughout.
Mark · 19 August 2024
Agent replied · 26 August 2024
Hi Mr Pleasance. Thank you so much for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your positive comments onto our Sales Progressor Liz. Thanks.
★★★★★ 5/5
GoogleFrom start to finish everything about the sevice that Thomas Brown supplied to us was first class.
From the timely updates throughout the selling process to the effecient service that we had left us more than satisfied.
This was the second property that they have sold for us, I woukd not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Matthew · 27 August 2021
Agent replied · 28 May 2023
Thanks for your 5 star review Mr Hillman. It was great that you came back to us to sell a 2nd property. It was a pleasure to deal with you again. We'll hopefully see you again when you have a 3rd one to sell!
★★★★★ 5/5
TrustpilotI and my wife couldn’t recommend Thomas…
I and my wife couldn’t recommend Thomas brown excellent customer care enough. The sale of the property we bought didn’t go smoothly as initially thought, due to the bank bureaucracy, but the patience and faith the sales progressor team shown to us during the entire lengthy sale process was amazing. We want to thank everyone involved for their effort.
Lukman · 18 August 2021
Agent replied · 6 July 2023
Hi Lukman. Thank you for taking the time to post a review - it's much appreciated!
★★★★★ 5/5
TrustpilotThomas Brown Estate agents were polite
Thomas Brown Estate agents were polite, prompt, always letting us know of any viewings with plenty of notice and always giving feedback. They kept in touch with regular updates and above all they listened to our needs.
Mrs · 21 November 2023
Agent replied · 26 November 2023
Hi Mrs Lee. Thank you for your 5 star review - and thank you for using the services of Thomas Brown Estates to sell your property.
★★★★★ 5/5
TrustpilotVery pleased with Thomas brown team- Excellent service
Very pleased with Thomas brown team. Highly professional and quick turnaround. Not only supported the convenient and quick turnaround in viewings but also excellent service in sales progressions. Got our end to end buying completed within one and a half months. Special mention of Amy and Jason in buying process and Helen for sales progressions excellent service. I would definitely recommend them . Best in Orpington!!
Mr · 27 August 2018
Agent replied · 6 July 2023
Dear Mr and Mrs MathurThank you very much for your positive review, the team say you were a pleasure to deal with too. Kind regards Dave
★★★★★ 5/5
GoogleWe would definitely use Thomas Brown to sell our house if we ever do. Great service from the get go. We’re able to get over asking price. Made the process very simple.
Weekly progression updates are handy and help chase the chain to ensure things run smoothly.
Barbara · 29 November 2022
Agent replied · 28 May 2023
Thank you Barbara for taking the time to post us a 5 star review - we really appreciate it.
★★★★★ 5/5
TrustpilotThey found a buyer very quickly but due…
They found a buyer very quickly but due to a lease attached to the house it all fell through @ Rutland Way. Helen was amazing, trying to find a solution and she really is a credit to Thomas Brown. I would not hesitate to use this agent again.
Ellen · 24 June 2019
★★★★★ 5/5
GoogleOur experience with Thomas Brown has been excellent from our initial conversation to successful sale. We can't recommend them highly enough for their personalised, professional, efficient and thoughtful service at every stage of the process. Everything they did for us was immaculate. A huge thank you to the team!!
Sharon · 31 August 2022
Agent replied · 28 May 2023
Hi Sharon,
Thank you so much for your glowing 5 star review! I will pass your kind words onto the team here, and we thank you for choosing Thomas Brown Estates to sell your property.
★★★★★ 5/5
GoogleLiz at Thomas Brown provided excellent support with my sale and helped chase issues whenever there was a chance of a problem
Alan · 27 July 2024
Agent replied · 26 August 2024
Hi Mr Goddard. Thank you so much for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your positive comments onto our Sales Progressor Liz. Thank you again.
★★★★★ 5/5
TrustpilotProfessional and efficient
We had been in our home for 25 years and so found the house moving process has moved on! Thomas Brown guided us through every stage offering advice had support when this was requested. The team were all polite, efficient and encouraging. Would encourage anyone considering a move to definitely consider using Thomas Brisn
Dennis · 29 December 2021
Agent replied · 6 July 2023
Hi Dennis. Thank you for taking the time to post us a 5 star review - and for choosing Thomas Brown Estates to sell your property! Your comments are very much appreciated by all of us here at Thomas Brown Estates. Thank you.
★★★★★ 5/5
GoogleWe have felt at ease using Thomas brown especially with Liz, they have made the sale of our house as easy as it could possibly be, always keeping us updated at every point, and reassuring us as we had never sold a home before. We would 100% recommend!
Lorna · 26 October 2024
★★★★★ 5/5
TrustpilotHelen was great so was Jonathan the…
Helen was great so was Jonathan the mortgage advisor Thank you for all your help.
Sarah · 20 July 2019
Agent replied · 27 August 2023
Hi Sarah. Thank you so much for your glowing 5 star review - and please do recommend us to all of your family & friends!
★★★★★ 5/5
TrustpilotWould highly recommend
Sharp, reliable, proactive, and positive service. Honest and sensible marketing advice producing rapid interest and swift result, followed by full regular communication as the sale progressed to completion.A very good professional team, (special thanks to Chris and Helen), and a job well done. Would highly recommend.
Mr · 12 August 2019
★★★★★ 5/5
TrustpilotI really recommend this agent..
From start to finish Thomas Brown were brilliant. Amy, Jason and Helen were the people we dealt with and they couldn’t of been more professional. They kept us informed every step of the way.I highly recommend Thomas Brown as they provide a 1st class service.Thank you.....👍👍👍
Scott · 20 July 2019
★★★★★ 5/5
GoogleThomas Brown sold my Dad’s property in Orpington recently. We were impressed with them - they kept us up to date throughout the process and were very knowledgeable
Sarah · 28 February 2024
Agent replied · 26 August 2024
Hi Sarah. Thanks for taking the time to post your 5 star review - it's very much appreciated. We would also like to Thank you for choosing Thomas Brown Estates to market and sell your Dad's property.
★★★★★ 5/5
GoogleThomas Brown were very good throughout our purchase and sale of our properties. They kept us up-to-date on proceedings and were always very helpful. I would highly recommend.
Lorraine · 28 February 2024
Agent replied · 26 August 2024
Hi Lorraine. Thank you for your 5 star review - it is much appreciated. Thank you again for choosing to sell your property with Thomas Brown Estates - and for purchasing your new property through us as well!
★★★★★ 5/5
TrustpilotFirst class service, again!
From start to finish everything about the sevice that Thomas Brown supplied to us was first class.From the timely updates throughout the selling process to the effecient service that we had left us more than satisfied.This was the second property that they have sold for us, I woukd not hesitate to use them again.
Matthew · 19 August 2021
Agent replied · 6 July 2023
Thanks for your 5 star review Mr Hillman. It was great that you came back to us to sell a 2nd property. It was a pleasure to deal with you again. We'll hopefully see you again when you have a 3rd one to sell!
★★★★★ 4/5
TrustpilotThomas Brown in orpington is a great estate agents
Thomas Brown in orpington is a great estate agents with friendly staff and will go the extra mile to help when it comes to finding that perfect home.I have purchased properties through them and also sold properties with them and all occasions have found them very professional I would recommend and continue to use them in the future.Keep up the good work guysMr Ashmead
Mark · 11 August 2017
Agent replied · 6 July 2023
Hi Mark, thanks very much for your review, you have always been a pleasure to deal with. Regards Dave
★★★★★ 4/5
TrustpilotThomas Brown in orpington is a great estate agents
Thomas Brown in orpington is a great estate agents with friendly staff and will go the extra mile to help when it comes to finding that perfect home.I have purchased properties through them and also sold properties with them and all occasions have found them very professional I would recommend and continue to use them in the future.Keep up the good work guysMr Ashmead
M · 11 August 2017
Agent replied · 29 October 2024
Hi Mark, thanks very much for your review, you have always been a pleasure to deal with. Regards Dave
★★★★★ 4/5
GoogleSelling the property was trouble free and particularly with being kept up to date at frequent intervals with updates and progressions.
Martin · 27 June 2024
Agent replied · 26 August 2024
Hi Mr Long. Thank you for taking the time to post your positive review - and for using the services of Thomas Brown Estates to sell your property.
★★★★★ 5/5
TrustpilotFirst Class Operators
It was quite obvious that these guys knew what they were doing from the moment we met - they were completely professional throughout keeping us informed of every offer and change at every step. House sold within 2 weeks of hitting the market. I would thoroughly recommend Thomas Brown Estates.
John · 12 March 2022
Agent replied · 6 July 2023
Hi Mr Gurnett,Thank you for leaving us a 5 star review - and for choosing Thomas Brown Estates to sell your property. Your comments are very much appreciated by all of the team here at Thomas Brown Estates. Thank you!
★★★★★ 5/5
GoogleThomas Brown took over from another agent who seemed unable to sell our property. Instant response, pictures looked much better resulting in viewings and offers. We were very pleased, thanks to the whole team!
Mandy · 10 September 2023
Agent replied · 27 November 2023
Hi Mandy. Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here. Thank you for also choosing Thomas Brown Estates to market and sell your property.
★★★★★ 4/5
GoogleA long and arduous process was handled very well by Thomas Brown.I would not hesitate in recommending them.
Graham · 5 August 2024
Agent replied · 26 August 2024
Hi Mr Desborough,
Thank you for your positive review - the whole team here at Thomas Brown really appreciate it...and thank you for using Thomas Brown Estates to sell your property. Please do recommend us to your friends and family!
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