Balgores Hayes Ongar reviews

★★★★★ 5/5

Trustpilot

Nikola

Nikola, our lettings consultant has kept us informed every step of the way and we have been very pleased with the entire process. Nikola has been professional but friendly throughout, very reassuring. Thank you :)

Karen · 25 April 2024

★★★★★ 5/5

Trustpilot

Thanks Reece for helping with the…

Thanks Reece for helping with the property you were very professional with your services. I will recommend more people to Balgores you are exceptional and reliable. Thanks once again.

Destiny · 7 August 2024

★★★★★ 5/5

Google

They was really great and quick! We sold our property with them and also bought with them and it was fast and not stressful! Billie was great and helped out loads along the way

Annie · 8 May 2024

★★★★★ 4/5

Trustpilot

Balgores reliable, positive and lots of communications

Was kept informed throughout. Dee at Balgores were very helpful dealing with my son Photos of the house were most impressive. A good sale fee was higher than wanted but able to negotiate. So it was a good experience.

Frances · 23 May 2019

★★★★★ 5/5

Trustpilot

Helpful throughout the process

Marie at the South Woodham Ferrers Branch was great, she stayed in touch throughout the process and kept us well informed with proceedings. Would definitely be happy to use them again for the next move if the need arises.

Mr · 20 May 2019

★★★★★ 5/5

Trustpilot

A all round excellent service from…

A all round excellent service from Balgores especially Ryan can’t say thank you enough for your help in purchasing our new home will definitely recommend anyone to use these guys they really on the ball and know their stuff

Salim · 16 May 2019

★★★★★ 5/5

Trustpilot

Very proactive, accessible and amenable team

I had a positive experience with Balgores Property. My first experience was with Peter Walker and his understanding of the property market and mortgages in particular swayed me to pay a premium for his service even though I previously had two other cheaper/free advisors lined up. He was very accessible and responsive and his overall demeanor was assuring. He was also very available throughout the process to respond to our numerous questions anytime. Most importantly, he helped us negotiate a further 3.5% reduction in the property value after the bank's survey. Also, the team assisted us with the insurance covers and we're guided with respect to all our available options which helped us make informed decisions. I know I'm a very difficult person to please but this team went over and beyond to provide good and exceptional service to us during our property purchase process. I would recommend them any day as they were a big part of us not experiencing any frustrations during our house purchase journey. Tomisin

OLUWATOMISIN · 9 June 2024

★★★★★ 5/5

Trustpilot

Lewis & Hayley

Lewis was very helpful in breaking down the mortgage process and supporting all the way through to the offer and Hayley is always keeping me updated of happenings . They team made the process less stressful. I will surely recommend family and friends and will be using the services again.

Michael · 5 April 2023

★★★★★ 5/5

Trustpilot

Mortgage advisor

Having used other advisers previously, I was recommended Gemma from someone.What a pleasure, quick to respond and was very able to answer all my questions. She managed to sort my mortgage in less than a month. Great service, cannot recommend enough. Also big thank you to rohima for her excellent work.

P · 3 March 2023

★★★★★ 5/5

Trustpilot

I would highly recommend Reece Woodhall…

I would highly recommend Reece Woodhall to turn to at Balgores property for help in regards of any queries you have. Our moving in went super smooth from the moment we found a property on their website, all thanks to Reece.

Feruza · 28 November 2023

★★★★★ 5/5

Trustpilot

MASSIVE thanks to Joe

MASSIVE thanks to Joe! He is a true gentleman and man of the word. Literally made it sooo easy for us(first time buyers). Always in touch, always gets the job done. Never seen such a good agent in my life!

Kirils · 19 December 2023

★★★★★ 5/5

Trustpilot

Amazing service

I can not recommend Abbie, Donna and the team @ balgores enough. Abbie was amazing and made buying our new home relaxing and stress free. She has been in contact the whole time and always happy to help me even on her days off!!!!Thank you again, we absolutely love our new home x

Kelly · 2 December 2022

★★★★★ 5/5

Trustpilot

If I could give six stars I would

If I could give six stars I would! Great service from valuation to handing keys over on move day. Billy and his team where extremely attentive & professional throughout. I cant speak highly enough of Balgores of Hornchurch.

Mr · 23 May 2019

★★★★★ 1/5

Trustpilot

This is from a perspective of someone…

This is from a perspective of someone who worked at Balgores and saw how clients and buyers were treated as as staff.i left Balgores this month due to being sworn at a lot in the office as well as shouted at I was spoken to in a certain way and I had enough of this I noticed that the men in the office wouldn’t help the lady vendors or buyers as much and did they didn’t get mortgage/ solicitors out of them then they wouldn’t get the property! Unfortunately this is just how it is I handed my resignation in and moved company’s they said not to work my notice period as I’m a “competitor” now with the new company and said I would be paid the same as they have already threatened me with no pay for a week even though I did work that last week. It’s a awful company over all such a shame as Essex office is lovely Gravesend however not so much

Hollu · 24 May 2024

★★★★★ 5/5

Trustpilot

Selling a house is always stressful and…

Selling a house is always stressful and it is hard to know who to trust but I cannot recommend Balgores Hayes highly enough. Their no nonsense and honest approach made the experience easy and almost enjoyable! They went over and above in every aspect and gave me confidence that I was achieving the best for my family. Thanks to Joe and the team

Rob · 17 June 2021

★★★★★ 5/5

Trustpilot

Mortgage advisor

Great team. The whole process was explained from day one and made simple. There was no hidden cost. They were very helpful and even went all the way to help with further unexpected issue. Would definitely recommend for their service. Thank you Abi & Mackenzie

Reyad · 3 July 2023

★★★★★ 5/5

Trustpilot

Balgores Hornchurch were fantastic

I would definitely recommend Balgores Hornchurch. The whole team are extremely professional and hardworking. Selling a property can be a really stressful process but I felt supported and looked after throughout. Thank you to Billy and Callum for your passion, great personalities and knowledge. Thank you to Donna (Sale Progressor) who worked tirelessly on our behalf - your reassuring phone calls were priceless!

Amee · 26 January 2021

★★★★★ 5/5

Trustpilot

Thank you Joe at Brentwood

Joe at Brentwood has worked hard to get our purchase through as fast as possible. His communication has been spot on and we can’t recommend him enough. He’s friendly and professional and supported us to make the process as stress-free as possible. Joe is someone who goes above and beyond. Thank you.

Sabrina · 4 October 2022

★★★★★ 5/5

Trustpilot

Thank you to Donna in after sales.

Thank you to Donna in after sales for her help in navigating a particularly difficult chain. I am sorry if I was terribly annoying! We got there in the end.

Caroline · 14 May 2024

★★★★★ 5/5

Trustpilot

Thank you Joe Hayes @Balgores for outstanding service

Thank you Joe Hayes @Balgores for selling our house so professionally. Excellent service and communication all of the time. A pleasure to use and always at the end of the phone. Excellent at chasing up progress and people when necessary. I would unreservedly recommend Balgores to anyone. Never let us down and were professionals all the way through. Thank You very much.

Adrian · 8 March 2021

★★★★★ 5/5

Trustpilot

Joe Hayes Brentwood

Joe Hayes at Balgores Brentwood was brilliant during our purchase process. He was very efficient in chasing people up to get us to the point of exchange, and always got back to me when he said he would. He was friendly from the outset and very reliable. We would certainly look to use Balgores again in the future for our property needs.

Katharine · 26 February 2021

★★★★★ 5/5

Trustpilot

Highly Recommend

We recently sold a property with Josh at Balgores, Josh was brilliant, he was very professional and dealt with the process quickly before then passing it to Sarah the Sales Progressor to continue the sale. Sarah was also brilliant, she dealt with our sale amazingly and was so helpful with any issues we had. We can't recommend these two highly enough!!

Sherrie · 21 April 2021

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service from Joe Hayes and the team at Brentwood. All staff we spoke to were helpful and friendly during the sale process. Joe was always calm and reassuring during what was for us a very stressful time! He helped speed things up before exchange when things became a little complicated! No hesitation whatsoever in recommending them!

Deborah · 2 January 2022

★★★★★ 1/5

Trustpilot

Absolutely terrible!!!

I inherited Balgores when they bought out my property management company, and it has been the worst experience ever. If i could give them zero stars I would. Do not let Balgores manage your property because my experience with them is that they don’t give a damn, and just collect your money every month. An inspection was not done of my rental house in two years, they “forgot” to pay me for three months, and then when I requested my rent they shorted me a month until I requested they rectify it, they have charged me double for repairs, won’t give me copies of documents because “they are in storage”, and don’t attend to hazardous items on property inspections until you bring them to their attention, etc. It has just been a complete nightmare!!!!!Update March 2024I requested that I get my property back in March 2022, via an email to Paul Loding, regional lettings manager. I don't believe that initiated the process because he never responded to my request. Six months later, I made the same request to Amanda Farmer, and I believe that she got the ball rolling. I have a 12 month lease with a clause stating that I would get my property back with the tenants rehoused in approximately 60 days. It is 2 years later, and I keep being told that the council has nowhere to put the tenant. I have not had an increase in my rent in 8 years so I know that I am not getting the fair market value in rent. I feel that I have been misled because I was not told that the 60 days could be two years or more, as far as getting my house back vacant, as I would never have signed up for that. It is as though it is not my property. I am very upset as I cannot sell my property as I had planned. Their resolution is to advise me to get a solicitor! I would advise everyone not to enter into any letting contracts with Balgores. Furthermore, I am not getting copies of contractor invoices that I have been asking for since October of 2023. I don't know why that is an issue with Balgores, as the previous company was transparent and would freely provide me with contractor invoices promptly.

Kim · 23 March 2024