Oldham Letting Centre Oldham reviews

★★★★★ 3/5

Trustpilot

What an amazing website, but ...

Most of the ads are too deceptive. There's an ongoing trend of "brighten up" or distort the perspective of properties that leads to huge waste of time in visits.A simple way to make this problem less impactful to customers would be to require the entry of property area (sqf/sqm) , and allow the user to filter for it or at least prioritize properties that have this information. Same goes for Leasehold vs Share of Freehold / Freehold. Allowing people to filter for or prioritize something, effectively promotes quality and choice.I'm updating my review because the website now offers you a basic form of feedback if you believe the description is inaccurate, but I still believe that this feedback should be more transparent to other users and allow a public discourse on properties and estate firms.This is the best website out there still, but for the sake of it I believe my rating should reflect its potential, not your relative comparison with other similar sites.You have the power to improve the property market and to promote good properties above bad properties. It strikes me how "flattened" prices are given the huge "quality" difference between properties and I think Rightmove can do something about it and it should do something about it.

Paul · 16 March 2022

★★★★★ 1/5

Trustpilot

New site is appalling

New site is appalling. Navigation is clunky, scrolling for ever and is 10 steps backward from the old site. Not sure what you were trying to achieve but if it were to annoy and frustrate customers.......well done 5 stars!

Ben · 18 November 2020

★★★★★ 5/5

Trustpilot

Great customer support

Everyone I have spoken to has been really helpful, Rhea was amazing and talked me through all my options clearly. It's enabled me to get everything in place prior to moving easily.

WENNA · 13 March 2022

★★★★★ 5/5

Trustpilot

..nice to be treated like a human being for once..

During what is undoubtedly a very stressful experience for everyone involved it is nice to be treated like a human being for once, Danni Ord wasn't just trying to push an insurance sale on to me but acted like a friend who listened to my problems and allowed me to vent some frustrations about the whole ordeal before securing herself an insurance sales commission.

Mortxiii · 20 September 2023

★★★★★ 5/5

Trustpilot

Donna was brilliant

Donna was brilliant! I spoke to Donna about insurance for the flat I'm about to move into and she was fantastic. Patient and clearly explained everything I needed to know. Great customer service and would highly recommend!

James · 6 April 2021

★★★★★ 1/5

Trustpilot

When I contacted the right move the way…

When I contacted the right move the way executive responded to my queries I'm not satisfied,when we go to the website they do list many properties when I contacted them to enquire about a property they did not provide proper information and they asked me to contact after a week.I requested them to provide the details but they denied

Harikrishna · 10 January 2024

★★★★★ 5/5

Trustpilot

Great Customer Service

I have been extremely impressed by Jordan and the rest of the team who have helped me and my partner set up our insurance and broadband for our new house. They've been very attentive and always made sure to book in our calls beforehand so that I'm available to answer them which is very helpful. Couldn't recommend them enough for making this journey smooth and less stressful

Luke · 23 June 2023

★★★★★ 5/5

Trustpilot

Cheryl Hine was really helpful

Cheryl Hine was really helpful. Looked into issues for me, sorted them same day and followed up 5*

KMco · 18 July 2023

★★★★★ 5/5

Trustpilot

Guarantor for uni student

Being self employed and being a guarantor wasn’t the easiest of experience’s, Iam really not sure how people on low incomes can afford to enable their child to a get accommodation whilst they are at university! It must be very difficult and worrying.The staff at Rightmove did everything they could to sort this out for us , our daughter is in her final year of uni and never had accommodation issues previously, we are all very relieved now .

Stephen · 24 March 2022

★★★★★ 5/5

Trustpilot

Compared with the last reference…

Compared with the last reference company I dealt with this was very easy.I found that Danielle was very friendly and happy to help.The form was straightforwardand they were quick to chase me if anything was needed- thank you

Chris · 7 December 2020

★★★★★ 1/5

Trustpilot

The worst referencing experience to date

In December, I had a "pleasure" of dealing with RightMove referencing agents which was an outsourced job by Abatoria letting agency.To give some context, I've been contacted to provide with three payslips, proof of money hitting the account (bank statement) which I did.I also provided my initial employment contract (dating to 2016) and all addendums to it as I've been promoted several times to this date.I have successfully provided my manager's verbal reference of employment and offered the HR reference should it be needed.RightMove reference agents didn't accept the documentation since they didn't like that in the initial contract had an OTE amount approximately 4 times smaller than I've put in my application, even though I did provide a signed addendum by both my HR colleagues and the SVP of sales of the company.It was clearly stated that the salary is the only factor which did change with all the rest remaining the same in the addendum, however it didn't bother RightMove reps.My HR colleagues have advised that they'd happily confirm the terms in written, however, again, this was refused as the company needed a full contract stating all changes there. The fact that my salary amount combined in three payslips (backing the promotion) showed nearly 20% higher amount than my OTE from 2016, again, didn't bother RightMove agents.They've essentially called a few times per day for weeks and tried forcing me to admit that I refused to provide an appropriate contract and that my OTE salary statement is false. This was the worst experience I've ever had dealing with the agency, to the point that Abatoria agents had to get involved in a fight for this too and it was utterly unpleasant.I ended up calling Abatoria to explain that this was totally out of hand and offered to provide the same documentation I've provided to RightMove to Abatoria. Of course this was more than sufficient to them and we ended up striking a deal with both sides being happy.All in all, I will be spreading the word about this experience to as many people as possible to avoid RightMove at all costs as this experience couldn't have been any worse, causing immense stress and having me on a verge of withdrawing from the application just by the fact how awful the agents of RightMove conducted themselves. The fact that we had to pay for this checks is beyond me, I feel like I should have been paid instead for this horrendous situation which I will never put myself again with RightMove.

Rostislav · 28 January 2022

★★★★★ 5/5

Trustpilot

I dealt with Megan who could not have…

I dealt with Megan who could not have been nicer so helpful and pleasant explained everything to me and advised me on all my questions my whole experience was brilliant amazing service 10/10

Kate · 1 December 2021

★★★★★ 1/5

Trustpilot

It is still incredibly slow

It is still incredibly slow, won’t load the whole page, takes ages to add filters, it really it quite unusable. Please get this sorted as I’m trying to look for a property as I imagine many others are too. So frustrating.

Sophia · 22 November 2024

★★★★★ 1/5

Trustpilot

Awful company to deal with

Awful company to deal withHave increased their fees every year without any improvment to their service. Small family, independent agencies are paying close to £2000 a month (plus vat).We have never, in 7 years, met our are manager, they do not care about their customers & use the small companies as a cash cow.

Nicholas · 16 April 2024

★★★★★ 5/5

Trustpilot

I had to re-instate two policies on…

I had to re-instate two policies on behalf of our Letting Agency and Laura was very swift to sort it for me with very little inconvenience to myself or to our Landlords. Many thanks Laura.

Tracy · 15 July 2021

★★★★★ 1/5

Trustpilot

I do not recommend to do your…

I do not recommend to do your referencing with this company. An unprofessional & impolite team behind their referencing. Sending email to the wrong emails. Do not check the documentation and wasting a lot of time of tenants. Very frustrating with their service I could give 0 if I could

Sana · 27 June 2024

★★★★★ 5/5

Trustpilot

I had been speaking with Rahima Pannah…

I had been speaking with Rahima Pannah about an issue within Rightmove Plus, and she was incredibly patient and helpful! We even had a good chuckle as it would turn out to be user error - what a surprise! 😂

Miss · 3 December 2024

★★★★★ 1/5

Trustpilot

Cannot delete Saved properties!!!

Saved properties to either look at or buy.Once these properties are sold, you cannot remove them from your saved folders on the site.Right move get a grip, sort your lives out and check your website.Tried to follow your instructions. But one big problem: No "select properties. Even after removing the heart on each property and refreshing the page. They are still there....

Adrian · 16 October 2023

★★★★★ 5/5

Trustpilot

Great help !

Emy was great help and resolved in one morning all of the difficulties.

Andrii · 8 November 2023

★★★★★ 1/5

Trustpilot

Why can we not see the inside of empty properties anymore?

What I'm trying to say is.

Nadisha · 22 December 2025

★★★★★ 4/5

Trustpilot

Rhea was very helpful for me as a…

Rhea was very helpful for me as a first-time user, she took her time to explain in detail every aspect of the process. she has very good customer service skills.

Henry · 9 April 2022

★★★★★ 1/5

Trustpilot

Blocking Access Blunders

I don’t use a VPN for property searching and am working abroad. Lately the website is inaccessible owing to some recent ill-considered IT changes. Rightmove have ruined their own site’s user experience overnight for a multitude of legitimate customers, exacerbated by having no contingency in place whilst under-resourcing their online support during major adjustments.For example: Like many others I’ve tried and re-tried their stated resolution process of online contact via case number, without any reply (or even simple acknowledgement) forthcoming.No choice but switch to alternative resources now onwards.

Smithyhk · 25 December 2021

★★★★★ 1/5

Trustpilot

Rightmove are scared of a virtual boogiemen, use this as an excuse to block actual people looking for a place to live

In the past couple of weeks, rightmove have implemented some sort of filter that is blocking me (and surely others) from seeing property listings.I use a VPN for security, which I guess is the problem for them (even though they KNOW what email address the link I clicked came from and can easily determine I'm not a threat), but a company like rightmove essentially DEMANDING I forgo my privacy and security (as well as blocking anyone who MIGHT be outside the UK, as if people don't move from abroad, or want to continue looking while away) to see their ADVERTISMENTS is absolutely unacceptable (not to mention - they seem to block by DEVICE, not by IP, so even if I do give in to their unacceptable demands and switch the VPN off, I'm still blocked), and them blocking me, then briefly unblocking me when I complain, then automatically blocking me again the next day has now become ENRAGING.The housing market is a fast paced one, and this means I WILL be losing out on properties because of their pathetic attempt to stop the imaginary baddie they think is out to harm their site (like I say, pathetic).This method is entirely UNACCEPTABLE and if whoever are making these decisions had two brain cells between them, they would realise they're MASSIVELY screwing over the people who (very sadly) depend on them, but what do they care, they have cornered the market and have a captive audience, so clearly even if they figured this problem out, they simply DON'T CARE how badly they're messing with people's literal lives.I've already been homeless before because I've been unable to find a suitable place in time partly thanks to rightmove enabling discrimination by allowing owners to advertise 'no DSS', which is bad enough, but if I end homeless again because some greedy and paranoid ADVERTISING company BLOCKED me from viewing listings, that'll be a whole other level of BS.If they don't remove this absurd measure ASAP and start implementing a PASSABLE barrier (like 'I'm not a bot' everyone else uses without issue) if they really MUST have a barrier at all (again, them imagining a need for it is entirely pathetic and is nothing more than a self aggrandising fantasy) I WILL be reporting this crap to the FOS, TPO, ASA and CAP, and whichever other standards authority they fall under.YOU CAN'T JUST BLOCK YOUR TRAPPED AUDIENCE FROM LOOKING FOR A PLACE TO LIVE AND THINK YOU CAN GET AWAY WITH IT

Screw · 22 December 2021

★★★★★ 5/5

Trustpilot

Interaction with Megan

I spoke to Megan this afternoon she clearly explained the policy with easy and she was patient with me

Caroline · 25 May 2023