Trusted Agent profile · Oldbury
★★★★★
453 reviews across 4 platforms
18 Birmingham Street, Oldbury, B69 4DS
Innovate Estate Agents's office in Oldbury, at 18 Birmingham Street, is rated 4.4 out of 5 across 453 reviews on four platforms, including 424 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
424
Reviews on Google
This office
18
Reviews on Facebook
This office
2
Reviews on Yell
This office
9
Reviews on Trustpilot
This office
Tell us what you need and we'll put you in touch. Innovate Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldbury.
The Trusted Agent 2026 results for Innovate Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
5/5
GoogleThe team took time to understand the property and were always available for viewings. I was always kept informed on updates on interested clients and felt they sold the property passionately. The team were also prepared to go with our intended valuation rather than down selling the property which built our confidence in this team.PositiveResponsiveness, Professionalism
Thanks Mandeep! ☺️
5/5
FacebookI've recently bought a property through this agency, they were very professional, especially David who kept updating me on the status of our purchase and did a fantastic job keeping all parties informed with realistic information and negotiating agreements that meant the transaction could go through. Thank you David for your genuine and proactive approach.
5/5
GoogleInnovate estate agents has been helping me with my house sale. I've found their service excellent, they are professional, so helpful. From my experience they always seem to put their customers first. I've also spoken to other staff members there and they are all excellent. I can't rate them highly enough. I will definitely use them again. Thank you.PositiveResponsiveness, Quality, Professionalism
Thank you Manny! We also enjoyed working with yourself (and continue to do as one of our landlords). P.S. thanks for the wine! 🍷🍷🥳
5/5
Googlevery helpful and do very good work thnku 😊 …
1/5
FacebookI would not recommend this agency based on my experience
5/5
GoogleVery professional, excellent service,good cumnication and very helpful staff.
5/5
GoogleDefinitely the best estate agent in Oldbury. David and Karen have been helpful through my sale and purchase. They even helped me with the mountain of paperwork my solicitor sent me. Every question i had they answered quickly. Can not fault the sales team at innovate. I highly recommend them.PositiveResponsiveness, Quality, Professionalism
Thanks so much for your review, J Killah. We are so glad you chose us to sell your property and answer your questions. All the best!
5/5
GoogleKaren is so helpful and is good at her job im so grateful Karen always there will useful info thankyou so much keep up the good work.x
5/5
GoogleGreat service and support from Karen Campion for Estate Agent Services. Professional service with timely support and communication from start to finish. Many thanks Karen 👍 …
5/5
GoogleReally pleased with the excellent service that was provided by Onkar at Innovate. He dealt with all matters efficiently and was very supportive. Always happy to help and got things done. I would most definitely recommend using innovative.
1/5
GoogleI had Terrible experience with the agent
1/5
GoogleRENTERS AVOID INNOVATE ESTATE AGENTS!! I rented a property through innovate in which the property was in uninhabitable condition with damp and mould aswell as Cat A hazards. When i complained to innovate estate agents rather then sorting the house out tjey decided to intimidate amd dismiss my requests for repairs. I then contacted the local authorities to have the leaking roof repaired. AMRIT and Sandeep (Sandy) cannot handle a well written challenging email.
1/5
GoogleEven 1 star is too much for Feedback. Unprofessional agency, called them to give an offer for house which we viewed before and was already sold because someone who viewed as well knows a landlord and was sold to him. Very unprofessional and humiliating attitude towards potential buyers. I do not recommend.
Dear Kamila, I can confirm that at the time of your viewing the property was on the market for sale. However, shortly after, the vendor instructed us to accept the offer on his/her behalf from another party. We are sorry you were not successful on this occasion; however, we must act in the best interest of our vendors at all times. We wish you all the best in the future.
1/5
TrustpilotThe most horrible estate agent ever, THEIR FLAT IS HAUNTED
The most horrible estate agent ever, the house where we were accommodated was haunted and realized, and the neighbours told us nobody had been there for over 3 months, but the fraudulent estate agent made us live there in this horrible home until my contract ended. Every night there was a strange voice coming from the chimney, thudding sounds from the attic, and scary crying sounds while I went to sleep. The home was located in Sedgley, at 7 Perkins Close. Avoid it, guys; it is absolutely not worth living in a terribly scary situation like that, even for one day. thankfully My contract ended a few days ago, and I'm happy that I could make it out of this horrible flat.
1/5
FacebookOne of the worst estate agents in Birmingham rude staff they think they know the law but clearly haven’t studied it after numerous of reports of mould damp issues nothing gets done then on top of that
5/5
GoogleA huge thank you to Karen, who was super helpful and able to answer all of my questions with ease. An awesome estate agent!
5/5
GoogleVery professional and supportive team. Committed to their promise. A Great service.
5/5
GoogleInnovate Estate Agents recently sold our property in Birmingham for us. The person ( Onkar ) was the agent who dealt with the property, he was very helpful and kept us in the loop all the time. Most importantly he was always contactable on his mobile. I would definitely use their services again.PositiveResponsiveness, Professionalism
Your kind words have been forwarded to Onkar. Thanks for your review!
5/5
GoogleInnovate Estate Agents are fabulous and very professional. I had an agent called Karen Campion. She helped my find my home just with a few weeks. She kept me informed with everything going on. So I was never in the dark. I found my perfect home and I'm all moved in. I recommend Innovate for all your housing needs. I'm very pleased.
Hi Katie, your words are highly appreciated, thank you!
5/5
GoogleKaren co operated with us so well, got everything sorted and organised for us. Didnt know whether to go in house with innovate but karen filled that void in. IF YOUR LOOKING FOR SOMEONE WHO KNOWS WHAT THEY ARE DOING ITS KAREN YOU WANT TO GO TO HIGHLY RECOMMENDED!!!!
Adi, we are so grateful for your vocal support, it is really appreciated.
1/5
TrustpilotAppalling service from innovate estate…
Appalling service from innovate estate agents oldbury. Since renting from innvoate we found the property unfit for human habitation with mould, damp, broken fixtures under cat A. After complaining of the poor conditions to Amrit Sawan, Sandeep Kaur and Upkar Sandu no action was taken and instead i was bullied, misdirected and intimidated in hopes that i will stop however i have taken this further to the local authority and was successful in winning my case plus compo. I would strongly advise anyone to steer clear of crooks at innovate who are only interested in making you sign the contract and from there on all of your requests for repairs will be ignored. Please go to your local council and make a complain with the conditions of the properties and lack of repairs, you can also intruct your legal team and win compo. Happy days for me with excellent outcome from my legal team who i cannot thank enough
5/5
GoogleAfter owning a property in the midlands for a number of years, I decided it was the right time to sell. After researching many local agents I came across Innovate. Onkar Singh dealt with my sale. He's a very knowledgeable and professional individual and made the whole process seamless from start to finish. I would highly recommend Innovate Estate Agents.
Satpal, thank you very much! Your comments are much appreciated and have been passed to Onkar personally.
1/5
GoogleVery bad experience they don’t answer calls when i ring them. keep delaying everything the lady karan who showed us the house said if i don’t go with their mortgage advisor our offer won’t get through. After that the mortgage kept ignoring our calls. it’s been nearly 6 months & they still haven’t sorted everything out. Very disappointed they took advantage of us being first time buyers & messed us around even after we paid for the solicitor fees.
5/5
GoogleWe chose Innovate to sell our house and turned out to be a great decision, Karen showed care and attention to detail and we’re quick in replying to emails, Karen reassured us constantly throughout the whole process from start to finish, an excellent and professional service provided, Rachel & CarlPositiveResponsiveness, Quality, Professionalism, Value
Dear Rachel & Carl We’re so pleased to hear you’re happy with our services. Thank you for your great review. 😊 …
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Yes. In The Trusted Agent 2026 awards: Innovate Estate Agents, Oldbury won Trusted Agent.
Tell us what you need and we'll put you in touch. Innovate Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldbury.
