Trusted Agent profile · Oldbury
★★★★★
453 reviews across 4 platforms
18 Birmingham Street, Oldbury, B69 4DS
Innovate Estate Agents's office in Oldbury, at 18 Birmingham Street, is rated 4.4 out of 5 across 453 reviews on four platforms, including 424 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
424
Reviews on Google
This office
18
Reviews on Facebook
This office
2
Reviews on Yell
This office
9
Reviews on Trustpilot
This office
Tell us what you need and we'll put you in touch. Innovate Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldbury.
The Trusted Agent 2026 results for Innovate Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
4/5
GoogleGreat service from Onkar and Indy at the innovate team. My property sold within 1 month of being listed and the sale went through within 3 months, this would have been even quicker, if not for slight delays on the buyers side. Overall I would say 9/10.
Thanks, however we shall strive to be 10/10 in your next transaction!
5/5
GoogleI've had a great experience with the team at Innovate. They have managed my property for the past 4 years with no hassle. They have carried out regular inspections of the property and kept me informed throughout. Look forward to using your services in the future. Regards, Kieranpal Gill
Hi Kieranpal! It’s a pleasure to know you had such an experience, and we too look forward to working together with you in the near future 😊 …
5/5
GoogleBeen renting a property a property from innovate for 10 years off innovate and have recently moved property withing two weeks had the keys and moved in excellent service from all the staff Sandy and Chelsea definitely would recommend innovate Estate agents
Thanks Darren, Sandy and Chelsea also enjoyed working with you. Here’s to another 10 years! 😁😊 …
5/5
GoogleI have dealt with Innovate for several years and have always found the staff to be professional in their approach when dealing queries courteous and efficient. I am sure I will continue to procure innovate services in the future. Big thank you to all the staffPositiveProfessionalism
Thank you for the great review 😊 …
5/5
GoogleI rent with innovate and find them to be friendly and affordable. They are always helpful with any inquires that I have and always aim to resolve any issues quickly. I couldn't recommend them more.
Thank you so much for your review. Do not hesitate to contact us if you require our services again in the future. Regards Innovate Estate Agents
5/5
GoogleReally appreciate the high quality & professional services being provided by Innovate Estate team to new customers like me in town to settle down with a decent & affordable rental accomodation at Oldbury, Birmingham from them. High response rate in resolving the issues If any. Professionally managed organisation with best use of technology in-hand. Big Thanks!
5/5
GoogleI purchased a flat with the team at Innovate and had a really professional service from start to finish. Above all the communication during each of the key stages was superb. Thanks teamPositiveResponsiveness, Professionalism
Thanks Jaspal, it was a pleasure! 😊 …
5/5
GoogleDon't know what to say about Innovative service ... Young and ambitious team . Their service is fast and reliable . Their attitude is just fantastic . Best Estate Agency team in Birmingham and specially Mrs. Loren Haycock , as she is so professional . They are able to give a solution to everyone , who gets on their door . Well done and hope they will keep going like this ! If you want to get things done than this is the right place .
5/5
GoogleAs a first time buyer I was very apprehensive about purchasing a property and I have to say these guys were great, they had excellent knowledge of the properties and always kept me up to date with any new ones that became available. Would definitely recommend!
Thank you Mr Priest for your kind words, much appreciated!
5/5
GoogleBeen renting with innovate since 2015 . Always helpful and deal with any issues quickly . Always on time for appointments and inspections . Inspection today with leanne was easy and always very friendly . Would recommend this estate agent to others .
Hi Natasha, that is great to know and your comments have been passed on to Leanne. 😊 …
5/5
GoogleRecently had my second inspection by Innovate estate agents having been with them just over 1 year, the inspection went very well and the lady was so lovely, friendly and had a nice chat as she went round. Brilliant agency, cannot recommend them enough!
Thank you for your review - we will pass your kind words on to Leanne, our property inspector.
5/5
GoogleRecently used Innovate Estate Agents for the sale of a property. The team were highly knowledgable, professional and efficient. The communication was excellent throughout making the whole process hassle free. Look forward to dealing with you again soon. Second to none.
Mr Rai, we’re delighted to hear you had a great experience 🥳 …
2/5
GoogleEvery time I called to ask to view property its either let agreed or been letted out months back but they never take anything off there website after its gone
Sorry Arlsan, all our properties are advertised correctly. However the market is extremely busy, therefore we tend to source tenants extremely quickly. Please register yourself on our website to ensure we contact you first.
5/5
GoogleI can definitely recommend Innovate Estate Agents! 5 Star service! Being an estate agent in Oldbury, they certainly know the area well. Karen & Onkar managed to secure a SALE and PURCHASE within days!!!! Karen would update me every step of the way. I couldn't have asked for more. Thanks guys!
5/5
GoogleThe team at innovate provided a brilliant service, we would definitely recommend. The entire process of selling our home was smooth and hassle free.
5/5
GoogleThe company dealt with the sale of my property in a very professional way. They kept me informed with each process and completed the sale very quickly with no stress for me! Would definitely use them again.PositiveResponsiveness, Quality, Professionalism
Thank you Ms Lawlor. We’re glad to hear your experience was very good!
5/5
GoogleBrilliant Job done by Innovate Estate Agents for selling my house in 24hrs from coming onto the market,Excellent service from all the team especially Onkar.
1/5
GoogleRude and discriminating, they take advantage of vulnerable adults. Also rent propertys out to family's that are in disrepair window seals busted so freezing cold unless blasting heating 24/7 and mould and damp. Wouldn't rent from them again.
Dear Alan. Please can you contact us on 0121 559 0065- as we have no knowledge what this is in regards to. Please ask to speak to Ashley.
5/5
GoogleHad really good experience with their team. They helped with the process of buying my new home. Really pleased and thankful to them.
5/5
GoogleThank you very much Onkar for your help and support with buying our 1st house. The support you gave from giving us a broker and solicitor was extremely helpful. Thank you again, we wish you all the best for the future and may God bless you all
5/5
GoogleThe innovate team were excellent in finding me my first home this is the place to go
Thank you so much for your review. Do not hesitate to contact us if you require our services again in the future. Regards Innovate Estate Agents
5/5
GoogleKaren Campion... What an asset to Innovate, she is responsive experienced and holds a wealth of local property knowledge. It was a please to deal with her.
Thank you for your great feedback, we will pass on the message. All the best for the future!😊 …
5/5
FacebookI purchased a buy-to-let via Innovate in 2011, who helped me with the renovation to bring it to a rentable standard. They then helped to source me suitable tenants and managed the property in a professional manner. I would like to thank all the staff for their support and guidance and making the journey relatively hassle free. Keep up the great work and look forward to working with you again in the near future.
5/5
GoogleInnovate provided the most excellent service in the sale of our property. They ensured that it all went very smoothly and were extremely efficient regarding communication. They are a friendly, professional and very helpful team. I will definitely engage their services in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Innovate Estate Agents, Oldbury won Trusted Agent.
Tell us what you need and we'll put you in touch. Innovate Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldbury.
