5/5
Very good estate agents, helpful, great communications, courteous, Always there to help. XxXPositiveResponsiveness, Professionalism
Agent replied Β· 13 June 2024
Thank you for your 5 star feedback! All the best in your future endeavours.
Trusted Agent profile Β· Oldbury
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453 reviews across 4 platforms
18 Birmingham Street, Oldbury, B69 4DS
Innovate Estate Agents's office in Oldbury, at 18 Birmingham Street, is rated 4.4 out of 5 across 453 reviews on four platforms, including 424 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
424
Reviews on Google
This office
18
Reviews on Facebook
This office
2
Reviews on Yell
This office
9
Reviews on Trustpilot
This office
Tell us what you need and we'll put you in touch. Innovate Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldbury.
The Trusted Agent 2026 results for Innovate Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
5/5
Very good estate agents, helpful, great communications, courteous, Always there to help. XxXPositiveResponsiveness, Professionalism
Thank you for your 5 star feedback! All the best in your future endeavours.
5/5
We sold our property in Oldbury with Innovate, it sold in the first viewing and over the asking price, process could not have run more perfect! Thank you to the whole team at Innovate. I recommend them to everyone!
Hi Sunny, your words are much appreciated!
5/5
Very professional and helpful. Karen and David gone beyond to help us out on every step and guided us to the right directionPositiveResponsiveness, Quality, Professionalism, Value
Our knowledgeable staff are ready to answer your every question; we are pleased to know that you had a good experience with us. Please, let us know if you need more assistance in the future.π β¦
5/5
The staff at the location are very knowledgeable, they are customer service focused and were able to answer all queries in a timely fashion. Thanks for helping me purchase my new property.
This is great to hear, thanks! π β¦
5/5
Great service, the whole process was very smooth and the staff were professional throughout and care . Much thank you for that really quick renting the house. Amazing service from start to finish . I reccomended in 100%
Thanks for your kind words, much appreciated and it was a pleasure to have been of service π β¦
5/5
Top quality people and nothing is to much for them Tey explain everything clearly ad always make time to speak with you a very professional outfit thank you all at innovative
Thank you!
5/5
Absolutely fantastic customer service! I had a lot of help from Chelsea at Innovate. She is very professional and helpful. Innovate are great estate agents to to business with.PositiveResponsiveness, Quality, Professionalism
Thanks!
1/5
Very poor communication, zero feedback on development regarding offer on property. Was never kept up to date and only found out a property I was interested had been sold when I checked on right move. No wonder they have such bad reviews, it makes sense now
5/5
Thanks to innovate for all their help selling my property and helping with all the solicitors paperwork I can't praise them enough for all their hard work and dedication π β¦
5/5
I used Innovate Estate agent for a sale of a house. They were great throughout the entire process, though the buyer took long to complete. I will use them again and 100% recommend them.
5/5
Highly recommend Innovate Estate Agent very knowledge and professional staff even they solved my problem in minutes everytime. Thank you so much whole Innovate team and special thanks to indy he is very knowledge and kindhearted as well.
5/5
Brilliant agents very thorough and keep you in the loop constantly along the way. Definitely recommend, for the great customer service they provide
We really appreciate the faith you have in our company and we always aim to provide top customer satisfaction to our clients. Thank you.
5/5
Great customer service and excellent knowledge from staff. Helped me through buying my house and kept me updated on every stage, great communication. Would definitely recommend to my family and friends.PositiveResponsiveness, Quality, Professionalism
Thank you Mr Singh. This is great to hear and your comments have been passed on to the whole team. π β¦
5/5
Innovate are very professional and provide a speedy efficient service. This is my 1st experience using innovate and I'm impressed and would not hesitate to recommend them to my family, friends & colleagues Top quality
Hi Maxine, your words are much appreciated! Weβre proud to have been of service π β¦
5/5
Excellent service from start to end. Very knowledgable, thorough, friendly and professional throughout the entire process. Would keep in regular contact and easy to get hold of with questions and queries. I would highly recommend Innovate estate agent to anyone in the Oldbury area.
5/5
Innovate helped me sell my property they were very helpful and informative they also helped me find my next property I am very happy and will tell my friends and family to come here to buy and to sell
5/5
I've been buying properties via Innovate since 2012. Always a pleasure to work with, very helpful and friendly staff who simplify the most difficult of situations in buying a house. They always source me a tenant in no time leaving little or no void period after I complete my purchase. I'm yet to complain about any tenant they've found me, although they provide a rent guarantee service. Thanks guys!
4/5
Pleasant on the phone it's early days, valuation and options visit due. Couldn't get through on phone when open, what's all that about? Called back ok, but I was at work then.
Sorry Nyree. We trust all is well now.
5/5
Very professional and efficient company. Have used them a few times to rent out properties and they have always provided a good service. They have also given good advice with regular updates
Thanks Daniel, much appreciated π β¦
5/5
After having no involvement with this estate agents previously I can throughly recommend going forward. Following on from a very friendly house viewing with Karen and a valuation appointment with Onkar I will definitely be seeking advice from these in the future.
5/5
Brilliant team of people good honest down to earth consistently keeping me informed would highly recommend for selling and lettingPositiveProfessionalism
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5/5
Recently sold my property through Innovate. Very helpful and efficient team, particularly Will. Sold quicker than expected, thanks guys!
5/5
fantastic estate agents . communication was brilliant and very proactive. would recommend to anyone . thankyou dave and karen
Thank you, we are glad about your great 5-star review. We will pass on the message to Karen and Dave, all the best!
5/5
Thanks to innovate I have brought my first property and I canβt explain how happy I am to be here in my flat, guys you are an excellent team and will recommend you to friends and family
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Innovate Estate Agents, Oldbury won Trusted Agent.
Tell us what you need and we'll put you in touch. Innovate Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oldbury.