Trusted Agent profile · Oldbury
★★★★★
453 reviews across 4 platforms
18 Birmingham Street, Oldbury, B69 4DS
Innovate Estate Agents's office in Oldbury, at 18 Birmingham Street, is rated 4.4 out of 5 across 453 reviews on four platforms, including 424 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
424
Reviews on Google
This office
18
Reviews on Facebook
This office
2
Reviews on Yell
This office
9
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for Innovate Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
5/5
GoogleThe staff at Innovate were brilliant we’ve sold a few properties now and every time the service from A-Z has been 100%. Highly recommend if you’re looking to sell your homes
Hi Dal. Many thanks for your kind review, much appreciated 😊 …
5/5
GoogleWe've been working with Innovate Estate Agents for the past 2-3 years and we've built a great relationship with them over that time. Professional and approachable - wouldn't hesitate to recommend.
Thank you for your words and we are certain our fantastic relation shall continue to grow! 😉 …
5/5
GoogleExcellent customer service and aftercare for landlords. Very prompt when dealing with any queries or issues. I would recommend to anyonePositiveResponsiveness, Quality, Professionalism, Value
This is wonderful to hear, thanks for the review 🥳🥳 …
5/5
GoogleHigh praise for Onkar, David and the rest of the team. From the very start they have been nothing but helpful and professional. I can't recommend them enough.
5/5
GoogleVery simple, no hassle transaction, couldn't do enough for me. Very pleased with the service I received..
Thank you so much for your review. Do not hesitate to contact us if you require our services again in the future. Regards Innovate Estate Agents
5/5
GoogleFriendly and knowledgeable team who are always happy to help. Karen put me in touch with a mortgage advisor and solicitor which made the whole process easy. Would definitely recommend!
Thank you Andy, we’ll pass your words on to Karen and we’re happy to have been of service ☺️
5/5
GoogleExcellent service kept updated throughout the sale of the property , I highly recommend them took all the stress out of the sale
Great stuff, and thanks for your review! 😊 …
5/5
GoogleBought & Sold through these guys a few times. Rental properties also managed by the team. Great service. Keep up the good work
A great review. Thank you for your kind words.
5/5
GoogleI brought a house from innovate and was very happy with their customer service.Onkar Sembi in particular was very helpful and always responded efficiently to any queries I had.
Thanks Khalid! We’re happy to hear you had a good experience, and we shall pass your kind words on to Onkar :)
5/5
GoogleThey have always been quick to respond to maintainance issues with our rented property and have a general polite and friendly team of staff. No bad experiences so far
Thank you Kurt
5/5
GoogleI have used Innovate for a number of years regarding managing my property on the rental market and they have recently facilitated the sale of said property, great company
Adam; much appreciated. We hope to see you again in the near future. It was a pleasure! 🙂 …
5/5
GoogleThe best Estate agents in the Midlands .very friendly and great people to sell your property
Wow thanks! Wish you all the best for the future!
5/5
GoogleOne of the best agents in Sandwell very kind staff and very helpful will recommend to others 👍🏼 …
1/5
GoogleThis so called estate agent is an absolute joke, poor communication, absolutely appalling. Useless agents I:e Karen I do not recommend this company at all Beware!!!
Dear Katie. We are sorry to hear about your unfortunate experience. In order to understand why/how this happened, we would invite you to send us some more information to admin@innovate-ea.co.uk - allowing us to investigate what exactly the circumstances are. At this point, we have no recollection of what could have occurred.
5/5
GoogleExcellent,efficient service very knowledgeable and attentive. Would recommend to anyone. They have helped me search to buy and rent properties for many years now. Thank you
5/5
GoogleI would certainly recommend Innovate Estate Agent to anyone because they are very methodical in the way they process everything from the time they meet you till the completion date. They deserve more than 5 GOLD STAR
5/5
GoogleI was looking for a house to move into. I found that innovate were helpful and professional and dealt with everything quickly. I highly recommend them. Hassle free
Hi Mark, it was a pleasure to have been able to assist! Thanks for choosing us! ☺️
5/5
GoogleThe team at innovate assisted me with purchasing a property. The whole process was very smooth and the staff were professional throughout. Fantastic service from start to finish.
Hi Amandeep! A pleasure to have been assistance in your purchase, see you soon! Thank you.
5/5
GoogleVery professional, we were kept up to date throughout the whole process. Would certainly recommend
Thanks Alisha! 😎 …
5/5
GoogleRecently sold our house through innovate, received a professional and quality service throughout the process.
Thank you for your very kind review, we are happy to hear our clients feel taken care of every step of the process.
5/5
GoogleAs a new buyer I felt like the way how they handled the paperwork and stayed in touch with me was very professional and clear.PositiveResponsiveness
Thanks Fabian. It can be stressful as a buyer, and we’re glad to hear your first experience was so good 👍 …
5/5
GoogleDespite everything that's going on at the moment, the Team & especial Karen, pulled out all the stops to get our sale done. Highly recommend
Tough times mean harder work for us, but we’re always up for the challenge 👊🏼 thanks for your review! …
5/5
GoogleEmma Smith (sales) was first class! Professional, knowledgeable and personal. Great company 👌 …
Thank you so much for your review. I will make sure your kind words are passed on to Emma. Regards Innovate Estate Agents
5/5
GoogleThe team are amazing and very client focused. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Thanks for recommending us, your testimonial is highly appreciated.😀 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Innovate Estate Agents, Oldbury won Trusted Agent.
