Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
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5/5
GoogleLoren was great start to finish. She responded to any questions asked promptly and worked to our tight deadline to move without delay. Would highly recommend :)
Alisha Β· 10 June 2020
Agent replied Β· 11 June 2024
Thank you for your great review. It was also a pleasure to work with you!
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5/5
GoogleOnkar is a good salesman. Good communication, thank you. No problems the sale went ahead perfectly.
Dal Β· 25 September 2024
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1/5
TrustpilotBEWARE OF THIS AGENT
BEWARE OF THIS AGENT. Several years ago 2018 approx. I sold my house through this agent. They led me to believe that the property I was selling had subsidence (even though 18 months before when I purchased the property I was told by my surveyor the property was solid). The surveyor for the new purchaser who diagnosed subsidence for the house I was selling appeared to be in collaboration with this estate agent. In fact the agent used extreme scare tactics to encourage me to sell my house more cheaply than I should have. I naively did this and have since noticed that no underpinning was undertaken on this house and it is now a 3 storey building. SHAME ON YOU INNOVATE
Zechre Β· 22 November 2023
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1/5
GoogleBREAKING THE LAW! Said no DSS on phone (said we have to be working) despite this being made ILLEGAL! As it discriminates against people who are out of work due to disability.
Then when I told them it's illegal put me through to someone else. Who came up with ludicrous income figures for us and guarantor to rent a poxy place at Β£900 per month. Despite us having enough income and savings to live there for 30 years easy.
Mikey Β· 12 December 2023
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5/5
GoogleI work with innovate estate agents for all my houses Loren is great start to finish. She responded to any questions asked Would highly recommend :)
Basma Β· 10 June 2020
Agent replied Β· 11 June 2024
Your recommendation of us is much appreciated, thank you π β¦
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1/5
TrustpilotMy experience with this agent was moreβ¦
My experience with this agent was more than terrible. It was in 2024 but the memories still terrifies me
BOLAJI Β· 5 February 2026
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5/5
GoogleI recently purchased my second property what a fantastic team of people buying a house can get stressful this was no exception for me but the great staff to name but a few David, Karen, Onkar breezed through any turbulance and took the stress away from the start to the end they told me six weeks and it was just under. Guys keep up the good work i will see you in the new year π
Justin Β· 11 June 2019
Agent replied Β· 11 June 2024
Hi Justin - great to hear the service you received has been of a high standard and we too look forward to seeing you in the new year π β¦
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5/5
GoogleWhat can I say !! Got our keys today πππ
Thank you to Innovate the process was so smooth from beginning to end and really made a difference to us a first time buyers!! Couldnβt do enough for us and Karen, what a woman! You have made our next chapter so special and stress free !! Highly recommend to anyone !!!
Lucy Β· 4 October 2024
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5/5
GoogleRecently sold my house through Innovate, can't express enough how exceptional the service l received was, absolutely outstanding from Karen and David, always super efficient, nothing ever too much trouble, such a lovely team to work with, would only ever use Innovate in the future.
S Β· 1 May 2025
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5/5
GoogleI would highly recommend innovate estate agent in oldbury. Had a great experience for our sale and purchase. The whole team are amazing Onkar, Karen and especially David was very friendly and helpful. Thanks Innovate!
Hardip Β· 10 June 2023
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5/5
GoogleWe used Innovate estate agent to sell our house. Really good service start to finish. Karen is a Super Star and kept in touch throughout the process. Can't recommend them enough Top team.
Thank you.
Ken Β· 10 June 2023
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5/5
GoogleDavid was brilliant from start to finish . Always so helpful and knowledgeable
A mention also to Karen for all of her hard work
Dean Β· 10 February 2024
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5/5
GoogleI have found Innovate to be a very honest company, a trait in short supply in the industry. Karen as always has been extremely efficient throughout the process. Always on top of things, pushing solicitors to close and working hard to keep a process moving. Her polite bubbly nature adds to her utmost professionalism. I highly recommend Innovate whether buying or selling.PositiveResponsiveness, Quality, Professionalism, Value
Robert Β· 27 August 2021
Agent replied Β· 11 June 2024
Thanks Robert. Your kind words are highly appreciated.
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5/5
GoogleOnkar did a great job at finding us a buyer, getting the buyers house sold and then ours for them, worked well with us, accommodated out of hours when really required around our jobs, looked after the chain well and kept to his word by delivering everything he committed to. Many thanks for your service at innovate.
Preeti Β· 18 October 2024
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5/5
GoogleWe were buying a property and Karen Campion from innovate went out of her way to help by being a go between, between us and the seller, even down to the fact she went through our independent surveyors report and explained things to us and negotiated the work to be done with the seller and we didn't even sell our property through innovate, thanks again Karen
Caroline and Andrew
Caroline Β· 14 June 2020
Agent replied Β· 13 June 2024
This is wonderful to hear. Selling and buying can be equally challenging, and we try to make it as less complicated as possible for all involved.
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1/5
GoogleAVOID INNOVATE ESTATE AGENTS AT ALL COST. I got given a property full of mice infestation mould and damp and when I requested for repairs to be carried out they fobbed me off with endless excuses not to mention intimidate and dismiss my requests. I find the staff at innovate nothing but scammers who want your money but won't do the property up to a decent standard. Innovate also bribe their tenants for 5* review in return for Β£10 pounds off your next rent and will do the same with your deposit making up lies and inventory. Avoid these scammers
Shan Β· 10 June 2023
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1/5
GoogleDo not Sell your property with Innovate. They are now taking me to court for 50% fee. I was suffering from depression, when Onkar came to the house i told him i wasn't sure about selling, he said he was sent by God to tell me to sell, he told me there is no other option when i told him about my situation. I pulled out of a sale because the property i was moving to fell through & i realised there was a way out he had given me wrong advice. Innovate see money as God and customers are parasites. If you know anyone elderly or vulnerable who needs to sell warn about innovate.
Davinder Β· 10 June 2023
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1/5
GoogleHighly unprofessional, would not recommend to anyone, we left our property over 2 weeks ago and have been chasing for our deposit. Sandy does not reply, and we keep getting ignored and told to call back again when we call the office. My husband reported a number of issues during our stay which ignore continuously, but these have miraculously been bought up when we have left there property. The property was given to us unclean and dusty with the grass not been mown, yet we still left to the property to better standard than how we received it. Honestly save your money and sanity! Donβt deal with these guys!
Zara Β· 10 June 2023
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5/5
GoogleThank you so much Innovate Estate Agents. We love our new home and are so excited to be able to entertain in the spacious new kitchen. It is the perfect place for family gatherings. You ticked all the boxes for us when you found this house and surpassed all our expectations. We are thrilled and cannot wait to add personal touches to make it our own. You closed the deal artfully and seamlessly, and we are forever thankful to you.
Jagjit Β· 10 June 2023
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5/5
GoogleI highly recommend Innovate estate agents in Oldbury who recently sold my house. From the very beginning, they were professional, reliable, and went above and beyond to ensure the process went smoothly.
They had a deep understanding of the local market and were able to accurately price my home, resulting in a quick and successful sale. They also provided valuable guidance and advice throughout the process, making what can be a stressful experience feel much more manageable.
In addition to their expertise, Innovate estate agents were a pleasure to work with and always responded promptly to any questions or concerns I had. I truly feel that their dedication and hard work played a crucial role in the successful sale of my home.
If you are looking for an estate agent in Oldbury, I highly recommend giving this team a call. You won't be disappointed!
Raj Β· 10 June 2023
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1/5
GooglePoor all around. Have stayed in the property with a leak for 6 months despite reporting it on multiple occassions. Some cowboy repairmen did a bodge job twice which still didnt stop the leak.
Amrit and Sandy cannot handle a well written challenging email then resort to making false racially biased allegations as a tactic to deviate from the issues raised.
Poor all round.
Amo786Amo Β· 10 June 2021
Agent replied Β· 11 June 2024
It is unfortunate to sadly hear unfounded accusations of racism.
We have advised you several times the work(s) you constantly address have been satisfactorily rectified. As also advised, you are well within your remit to contact the local council to confirm the same (as we have).
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5/5
GoogleInnovate were extremely helpful from the start. They were flexible in arranging a viewing through to the collecting of the keys and completion. They were extremely good in coordinating the progression of the purchase and acted for all parties between the seller and me as the purchaser as well as liaising with solicitors on our behalf. A really good service.PositiveResponsiveness, Professionalism, Value
Jenny Β· 27 August 2021
Agent replied Β· 11 June 2024
Thank you Jenny. We like to treat every sale as our own and we know the stresses it can bring. We hope you enjoyed the experience and wish you the very best! See you soon βΊοΈ
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5/5
GoogleExcellent service. Indy and the team always make sure my properties are kept up to standards and never empty.
Jatinder Β· 10 June 2020
Agent replied Β· 11 June 2024
Thank you Mr Singh π thatβs great to know, and we hope to meet again in the near future. β¦
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5/5
GoogleExcellent service, communication and very professional. Thank you to the team at Innovate, especially David; who we found to be very efficient & knowledgeable in his role.
Would definitely recommend.
Harpreet Β· 10 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.