Trusted Agent profile Β· Oldbury

Connells Oldbury reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

325 reviews across 1 platform

70-76 Birmingham Street, Oldbury, B69 4EB

Connells's office in Oldbury, at 70-76 Birmingham Street, is rated 4.6 out of 5 across 325 reviews on 1 platform, including 325 Google reviews rated 4.6.

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4.6 / 5

325

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oldbury office, from every platform, shown as written. First names only.

4/5

Google

Jess and Andrew kept me updated of every step via calls and emails. Friendly, helpful and efficient!

Sharna Β· 14 April 2025

Agent replied Β· 11 June 2024

Thank you for your lovely review Sharna Martin. Best wishes, Lucy, Customer Relations.

5/5

Google

Andrew Jones is the best! A real top notch guy, he know's the score :)

Bl99 Β· 14 April 2025

Agent replied Β· 14 April 2026

Thank you for your glowing 5* review Beth Lewis. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from start to finish from Andrew and Jessica in securing a home for me and my son, Was kept up to date throughout the whole process and were always prompt to return any calls or queries I had. Would highly recommend

Kelly Β· 11 January 2024

Agent replied Β· 11 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I highly recommend Nav Kaur for anyone looking to buy their property. her professionalism, clear communication, and in-depth knowledge of the market made the entire process smooth and stress-free. She was always responsive to my questions …

R Β· 14 April 2024

Agent replied Β· 14 April 2026

Thank you Rahul Negi for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Andrew and Jess are the best when it comes to rentals. They are very knowledgeable, professional and extremely polite. They always have the right answers and put a smile on your face. The best thing about Connells Oldbury Lettings is that they are always 10 steps ahead and kept me updated at all times. Thank you Andrew and Jess!!!!!!!!!!!!!

Jus Β· 10 June 2022

Agent replied Β· 11 June 2024

Hello, thank you so much for taking the time to provide our Connells team with a 5-star review. We are so happy to hear Andrew and Jess helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Very happy to have chosen Connells; had a great experience with both Andrew and Chloe, can not recommend them enough. The turnaround from enquiring about renting my property to getting it rented was so swift and hassle free.

Harpinder Β· 28 November 2025

Agent replied Β· 28 December 2025

Thank you for choosing Connells! We're thrilled to hear that you had a great experience with our team and that we were able to make the renting process quick and hassle-free for you. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Whilst looking for a house Jessica and Andrew was helpful from step one. Once we been accepted for the house there was a minor hiccup that meant our moving day had to change but Jessica and Andrew kept me updated all the way through it, they even went as far as getting us the keys early so we can move in smoother around our work schedule. Even now a month later after moving in they continue to support and check in, making sure we are settled and everything is as smoothly as it should be. I have never felt more confident on a home move journey as I did knowing Jessica and Andrew was there for questions, updates or advice if needed 😊

Kirsty Β· 10 June 2023

5/5

Google

We had been on a house hunt for nearly 4 months and when we met Andy i had lost hope as we had been duped of our deposit money by the previous agent we were dealing with and had been to several other house viewings which did not yield any positive results. My family and i are eternally grateful for Andy and Jess who were so professional, transparent and speedy in making sure we finally settled in England. Thank you Andy & team Connells!

Yulanda Β· 10 June 2023

5/5

Google

After my dads house sale moved to the accepted stage, we had a limited time to look for a property for him....Jess was fantastic from the beginning the communication throughout the whole process was fantastic. With my dad being a pensioner he required extra support with the paper work etc, and Jess provided that support by walking him through whole process showing patience and helping him to understand everything. I can't thank her enough and would recommend this branch to anyone. Keep up the great work and thanks again

Antony Β· 10 June 2023

5/5

Google

EXCELLENT SERVICE Mark is an assett to the company as he did everything as he said .From the very first visit he has been very professional ,confident and contacted me as and when there were viweings and he was able to secure the deal in the first viweing only.He is very kind and humble gentlemen.i would 100% recommend connells to anyone needing to let their house . OUTSTANDING

Dolly Β· 11 June 2019

Agent replied Β· 11 June 2024

Hello, thank you so much for taking your time to review our Connells team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.

5/5

Google

Thank you for much to Jasmine for helping us getting our house. Great communication and translated for us.

Prabhjot Β· 31 March 2026

Agent replied Β· 14 April 2026

"Thank you for your review, we're thrilled to hear about your positive experience with Jasmine and our services. We are always here to make the process smoother for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I just want to say a huge thank you to Jessica and Andrew who help my friend to find a new place. They were friendly, understanding and professional. I would definitely recommend them in the future.

Tatanya Β· 12 November 2023

Agent replied Β· 11 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

I had made an offer to buy a house through them, I made an offer that was accepted and the mortgage was accepted too, then all of a sudden they said someone made a higher bid then I kept increasing my bid and sent them in writing that if anyone makes a higher offer I still want the house. I showed them a Β£60,000 deposit. They kept saying after every bid (every hour) to show the deposit again even though the asking price only increased by Β£1000 each time. The completion took 8 months so it is completely disgraceful that they humiliated me by repeatedly asking me to prove that I had the money even after seeing my deposit. This is completely unacceptable, he gave a rent evaluation of Β£750, the rent evaluation for a 1 bedroom flat in the neighborhood was Β£650 which does not make any sense. The buyer of the house has now got the house on rent for Β£1150. This is the reason why he gave such a low mortgage.

Dilbag Β· 11 January 2024

Agent replied Β· 9 June 2024

Thank you for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

Very grateful for Gurpreets help and advice with renewing my mortgage, exceptional service from Connells once again.

Shaquille Β· 14 March 2026

Agent replied Β· 14 April 2026

Thank you for your kind words! We are thrilled that Gurpreet was able to provide exceptional service and help with your mortgage renewal. We look forward to continuing to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have used Connels in oldbury for letting service. Very professional. Efficient. And get things done.

Solar Β· 17 March 2026

Agent replied Β· 14 April 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Jasmine and Oldbury Connells have been very very good. Communication at the key moments and Gurpreet the mortgage advisor was very helpful and Oldbury Connells have all been amazing

Narinder Β· 14 November 2025

Agent replied Β· 10 September 2025

Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our team and that Gurpreet was able to assist you with your mortgage needs. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I really appreciated the service I received from Andy and Chloe, they were very polite and professional and made me feel at ease throughout the whole process from viewing to move in day. Andy also responded swiftly by email to any questions I had. I would definitely recommend Connells.

Joella Β· 14 April 2025

Agent replied Β· 14 April 2026

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you very much to Connells team to support us to sell our house so quickly and making the whole process very smooth & hassle free. Special thanks to Taylor Saddington who was our main point of contact & he was always available to answer our queries and would always follow up on emails / telephone calls in timely manner. Taylor has been thorough professional and would highly recommend him / Connells Oldbury team if anyone is looking to sell /purchase property.PositiveResponsiveness, Quality, Professionalism, Value

Supriya Β· 10 June 2022

5/5

Google

My experience with Connell Agent Oldbury is so great, courtesy of Andrew and Jessica, they are always ready to respond and keep you posted in everything, they made everything so easy . You guys are so amazing, I am giving you 5 🌟 🌟 🌟 🌟🌟. I will not hesitate to recommend anyone who might need your property to you. So happy with my experience with Connell Agent Oldbury.

Clara Β· 10 June 2023

1/5

Google

So 3months later, i am back with another review as connells oldbury has decided to start ignoring me and my husband. When i rented the apartment, i was told that everything was working and i had no issues and i believed them but as it is, i have been literally begging them to give me at least the key to the mailbox so i can conveniently pick my mails but to no avail. The electricity in the apartment kept tripping off and they sent am electrician who discovered the cooker hob was faulty. Jessica pushed me to Andrew and Andrew pushed me to Chris and still nothing has been fixed or solved. I cant even cook ,cooker and oven not in good condition .I didn’t believe i would be payin 750 monthly which i have never defaulted and i still have to beg for the basic things to be fixed. I even went to Andrew in the office and he told me it’s not in his hands and it’s not in his department. So i am asking here, if you cant handle your clients, should i, the tenant pay for it? I literally had to beg before the heater was fixed as i had no hot water on the apartment. The electrician also said thats so unfair as connells should have made sure everything was in good condition before i moved in. They probably expect me to get tired of complaining but i wouldnt because i am paying and i should get value for what i am paying for. I still have no key to the mailbox, my buzzer isn’t working, i cant open the kitchen window, the cooker hob isn’t working and i have sent several pictures as requested and it still hasnt been fixed. This has started affecting my mental health and i am putting this here as the first step to the rest of my legal actions. They keep saying they have to wait for response from the landlord so this means that even as i am paying my rent, i am still at the mercy of the landlord and connells which has all started to affect my mental health.

Gbemisola Β· 13 October 2023

Agent replied Β· 11 June 2024

Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

I have been really impressed by the Connells Oldbury team. Andrew and Jessica were absolutely amazing, providing a very professional experience, 10/10πŸ‘ …

Narinderpal Β· 14 April 2024

Agent replied Β· 11 June 2024

Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care

5/5

Google

Initial conversation with Andy, honest and upfront about their fees, agreed with a Full Managed Let. Day 1- taken photos, Day 2 - suitable tenant found. Two weeks later, everything completed. The pace, efficiency and hardworking effort to complete and carry out all the necessary checks was amazing! Also kept me informed and advised throughout. Thanks Andy and Jess, I would definitely recommend these individuals from Connells (Oldbury).

Injil Β· 10 June 2023

5/5

Google

The team at Connells have been amazing so far. They’ve made the mortgage and insurance process really smooth and kept me updated every step of the way.

Bbk Β· 14 November 2025

Agent replied Β· 14 April 2026

Thank you so much for the kind words! We are thrilled to hear that our team at Connells has provided you with a smooth and worry-free experience for your mortgage and insurance needs. We always strive to keep our customers informed and updated throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

When finding new home to live. I had support from Connells lovely workers.

Camille Β· 14 March 2026

Agent replied Β· 14 April 2026

Thank you for the glowing review! Our team at Connells strives to provide top-notch support for our customers during their home search. We're thrilled to hear that we were able to assist you in finding your new dream home. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Oldbury

How many reviews does Connells Oldbury have?

Connells's Oldbury office has 325 reviews across 1 platform: 325 on Google.

What is Connells Oldbury's rating?

Connells Oldbury is rated 4.6 out of 5 across all 325 reviews, and 4.6 out of 5 on Google from 325 reviews.

Where is Connells's Oldbury office?

Connells Oldbury, 70-76 Birmingham Street, Oldbury, B69 4EB.

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