Every review we hold for the Oldbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would like to give a special thanks Courtney Attwood. She was very happy and had such a lovely voice at the start of our conversation making us feel very important. What an asset she must be to her Manager Charlotte and your company ( don't lose her ) what ever you do . We have come across some types of people and an a little shocked how they're operate there business to the public , so we are glad that there is still people with good customer service skills. SO YES A BIG THANK YOU TO YOU AND YOUR STAFF ALTOGETHER FROM MR AND MRS D WADE . Take care
David · 11 June 2018
★★★★★ 5/5
GoogleI am over the moon with the service I received from the Lettings team at the Connells Oldbury Branch. A special thanks to Charlotte, the lettings manager. Not only did she listen to what I wanted, she found me the perfect property and got me moved in the following week! She went above and behind for me even seeing me on a Sunday which is out of office hours. Thank you very much for all your hard work! I will definitely be recommending you and your team.
Bethany · 11 June 2018
★★★★★ 5/5
GoogleGreat move in experience from this letting agents Jessica Cole from Connells Oldbury made the whole process quick, easy and hassle free as this was my first time moving alone and had been a great help whilst I have been settling in dealing with all queries efficiently. I would strongly recommend. Great service 10/10 @connellsoldbury
Colaine · 10 June 2023
★★★★★ 5/5
GoogleThanks to Jessica and Andrew for their service ! It’s was everything perfect , I’m very happy with our new house they were always avail for any questions I Had and the reply and check emails very quick ... it took only 2 weeks to finish the renting process even we were on the middle of Christmas and new year eve.
Very good thanks.
Melanie · 12 June 2022
★★★★★ 5/5
GoogleJessica and Andrew have taken me on a fantastic journey, from an enquiry phone call to moving in. The all process has been smooth and handled professionally, and where concerns were raised all have been dealt with to my satisfaction. Loving this place I call home thanks to Andy and Jess, brilliant service.
Bavon · 10 June 2023
★★★★★ 5/5
GoogleAndrew from the letting department his very helpful. Found tenant within first viewing the property. Smoothly & fast he helped the tenants to move thank you.
Om · 18 June 2025
Agent replied · 14 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI used Connells Oldbury for renting a property, Jess & Andrew were a god send, I was losing hope of being able to find somewhere but they were absolutely perfect. They also surprised me with a moving in box which I thought was a lovely touch, can’t recommend them highly enough!
Gremlin · 15 July 2023
★★★★★ 5/5
GoogleI rent my new lovely place with great support by Jessica. She is nice, helpful and responsible, always be patient with quick responses, to me her efficiency really helps a lot
Truly thanks to Jessica, and to Andrew as well !
Would definitely recommend Jessica and Andrew to anyone.
Cheers ~
S · 15 July 2023
★★★★★ 5/5
GoogleI honestly had the best experience with Connells, Andrew and Jessica are the best!!! Their customer service is impeccableeeee. I honestly can’t thank them enough for everything they did 🥹🙏🏾🙏🏾 …
Ely · 14 April 2025
Agent replied · 24 August 2024
Thank you for your terrific 5* review Ely. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrew and Chloe dealt with me brilliantly they are doing a very good job and I’m happy how quick they found me tenants … keep up the good work… Shaz hussain
Shaz · 14 April 2025
Agent replied · 14 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review Shaz! Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI had really good experience finding house.Thanks to chloe and Andrew. The help me to find what i was looking for, good communication and very helpful. Thank you guy’s.
Aman · 6 May 2025
Agent replied · 14 April 2026
Hello Aman,
Thank you for sharing your positive experience with us. We're delighted to hear that Chloe and Andrew were able to assist you in finding the house you were looking for. Your feedback on their communication and helpfulness is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExtremely attentive; quick to reply; and made the, usually stressful, moving process extremely easy.
Eugenia · 14 October 2025
Agent replied · 14 April 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleConnells have gone above and beyond. Was very patient when it came to the deposit as we had to go through the local council. They was on top of it everyday and kept us updated with every update they received. So glad to be in our new home starting our new chapter. Thanks to Andrew&Jess at Oldbury connells. :)PositiveResponsiveness, Professionalism
Toni · 25 August 2022
★★★★★ 5/5
GoogleSpecial thanks to Andrew and Jessica, they both have been incredibly helpful. They responded to all of my questions quickly and courteously. Overall, I'm very pleased with their service; everything proceeded as smoothly as it could have. Anyone searching for a home or apartment to rent or buy should contact Connells.
Preet · 10 June 2023
★★★★★ 5/5
GoogleAndrew, saw me struggling to get into another property and recommended the property I am now renting. He was astute, very personable and attentive to my needs as a client.
Reverend · 14 April 2025
Agent replied · 9 November 2024
Thank you for your terrific 5* review and for your complimentary comments Shirley. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleIt’s a great experience with Jess and Andy , They are very professional in their field and I really love their service . I will always recommend them forever
Alphonse · 14 April 2025
Agent replied · 9 November 2024
Thank you for your lovely review and recommendation Alphonse. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and knew what they were talking about found a tenant within one week. Chloe and Andrew always kept me informed about what to expect. Well done excellent service.
Bipin · 22 March 2025
Agent replied · 14 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would give 7 Star but there is only 5
Awesome service and very expert stuff so happy to having Connells involved in my tenancy agreement I would like to thank specially to
Mr Andrew Jones and Jessica Core Thank you so much
The process been through so smoothly and quick
Once again thank you so much
Form R.Singh
King · 10 June 2022
★★★★★ 5/5
GoogleJessica and Andrew, were nothing short of amazing. They went above and beyond to help secure our families dream home.
Kind, polite, respectful and understanding at every turn.
They both had the patience of a saint, when dealing with a few hiccups along the way.
Thank you both so much. We will definitely be recommending Connells in Oldbury to everyone.
Terri · 13 October 2023
Agent replied · 11 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrew & Jess from Connells Oldbury Lettings, swiftly secured a tenant for me and provided excellent support throughout the entire process. Their communication was seamless and efficient.
Sunder · 14 April 2025
Agent replied · 14 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team Sunder. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI really appreciate the quick response to emails and updates given.Thank you to Mr Andrew Jones for taking me and my partner through the process of application.
Nora · 14 April 2025
Agent replied · 14 April 2026
Thank you for the positive feedback! We are glad to hear that you had a great experience with Mr. Jones and our team. We strive to provide prompt and efficient service to all our customers. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with Jess from the start and she showed me around a couple of places, she was really friendly, patient and listened to what I wanted. The rest of the team were great when I had to call the office too. Really swift in finding me a home and completing the paperwork, top service, very efficient.PositiveResponsiveness, Quality, Professionalism
Sherine · 10 June 2022
★★★★★ 5/5
GoogleAndrew and Jessica did a wonderful job from viewing to moving into the property. They were very professional and answered every questions we asked. I commend them for the great job done. Thank you so much Andrew and Jessica very grateful!!
Please continue with the great work!!!
Irene · 10 June 2023
★★★★★ 5/5
GoogleAndy and Jess were brilliant😊. My second property letting with Andrew and he’s been great throughout. Under the circumstances throughout our letting, he found us a great house that we’ve now made a home. Jess is amazing, and nothing is too much to do for either of them😊. Great people, great customer service= happy tenants! …
Bethany · 10 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
