Connells Oldbury reviews

★★★★★ 5/5

Google

Jayne Hewitt has been exceptional with managing maintenance issues. She is professional, prompt, and I feel listened to. Her communication skills and manner are very helpful when navigating problems that arise at my property, and liaising between tenants, contractors, and myself

Maz · 14 January 2026

★★★★★ 5/5

Google

Gurpreet Kaur was outstanding! She was remarkably knowledgeable and helpful with my remortgage. She was incredibly empathetic and supportive throughout the entire process. I can not thank Gurpreet enough for everything she did.

Eevee · 14 March 2026

★★★★★ 5/5

Google

Really pleased with the service from Connells Oldbury. Andrew and Chloe were both very helpful, responsive, and made the whole process easy and stress-free. Appreciate their support throughout. Highly recommend!

Bilal · 31 March 2026

★★★★★ 5/5

Google

I recently moved through Connells Letting Agents, and the entire process was handled efficiently and professionally from start to finish. The team was responsive, well-organised, and clear in their communication at every stage. They provided timely updates, explained each step of the referencing and paperwork process, and ensured that any questions I had were addressed promptly. The move-in process itself was smooth and well-coordinated, which significantly reduced the usual stress associated with relocating. I particularly appreciated their proactive approach and attention to detail, as it made the transition into my new property straightforward and hassle-free. Overall, I had a positive experience and would confidently recommend Connells to anyone looking for a reliable and professional letting agent.

Kudakwashe · 14 March 2026

★★★★★ 5/5

Google

Couldnt be more greatful towards Chloe and Andrew. Me and my partner have been looking for a place of our own for a while now and couldnt have imagined how quick and stress free they both made that happen for us. We asked for a viewing and were asked if we were available that same afternoon, Chloe could tell I had concerns regarding the deposit given how quick the viewing was made it was something I hadn’t really thought about and she was so quick to inform us of the zero deposit scheme. Regardless we would’ve had something sorted out but I’d never heard of that scheme before she was more than happy answering any questions that we had so we weren’t just diving in feet first making the whole process a lot less daunting and a lot less stresssful. Andy has also been amazing, again any questions that we had regarding the process he couldntve been anymore transparent and informative. Unfortunately we did suffer quite a few delays regarding references but that wasn’t anything from Connells side. They still went well out of their way continuing to consistently chase along with us ensuring we could go through with the application as quickly as possible. The professionalism and standards shown by both Chloe and Andrew have been above and beyond, they’re an absolute asset to the oldbury branch and we couldnt be anymore greatful for the help and support shown by them.

Josh · 14 February 2026

★★★★★ 5/5

Google

Thanks to Connells Oldbury Branch for getting me my new home, very nice people and communication was brilliant most especially Andrew and Chloe for helping me in all l needed to know and with the viewing of the property seen perfectly as it was in picture . Thanks so much and really appreciate your help. Kirsty Wall

Kwacha · 14 June 2025

★★★★★ 5/5

Google

Best estate agency in Oldbury! I want to thank Andrew & Chloe in particular for their great service! They’ve done an amazing job. I would 100% recommend them!

Siyani · 14 March 2026

★★★★★ 5/5

Google

Jayne is absolutely amazing and has the zeal to deliver best practice in property management. She is always up and above to ensure the property is in its best condition both for landlord and tenant.

Gladys · 14 January 2026

★★★★★ 5/5

Google

Recently sold our house through connells Oldbury, throughly please with all staff we dealt with, in particular Gregg who helped us navigate a large amount of offers which we found really overwhelming alongside quickly dealing with any communication issues within our chain at the speed of light. Thank you

Tyme · 3 September 2025

★★★★★ 5/5

Google

We have had a really positive experience when renting through Connells Estate agents oldbury, they are professional, reliable and respond very quickly to all our queries. Andrew and Chloe has been extremely kind and supportive throughout the letting process. We had not expected the letting process to be so smooth and tenant-friendly.

Ramanpreet · 12 July 2025

★★★★★ 5/5

Google

Andrew was excellent, very helpful, and very kindly helped myself and my partner to move when we had a specific date that we needed to move by. Connells have been unbelievably better than our previous agent and I cant recommend them enough.

Jonathan · 14 October 2025

★★★★★ 5/5

Google

Professional and diligent service provided by Andrew and Chloe from start to end. Andrew was very proactive in finding the right tenant. When things went wrong he was straight to it to fix things without me prompting him. He just new what he needed to do.

Inderpal · 11 August 2025

★★★★★ 5/5

Google

The best letting agency I have experienced, all the staff are welcoming and friendly and from start to finish of the rental process Andrew went above and beyond to ensure any issues that occurred did not block the process of getting the property and I received consistent communication all the way through. Thank you very much!

Carol · 14 April 2025

★★★★★ 5/5

Google

Andrew and Chloe were a delight into renting out our property. I will gladly recommend these guys at Connells Lettings Oldbury

Sukh · 14 March 2026

★★★★★ 5/5

Google

As a first-time landlord, I have been really impressed by the Connells Oldbury team. Andrew and Jessica were absolutely amazing, providing a very professional experience, and they had the patience of a saint with all my questions! My work life is generally very busy, and I do not have the time to research or the resources to ensure a proper let of my property. However, Andrew and Jessica were always on hand to explain the process and ensure everything moved along smoothly. The whole process from start to finish was really easy! Highly recommend and hope to work with you again!

Neeru · 10 February 2024

★★★★★ 5/5

Google

I had a great experience renting a property through Connells Letting Agency in Oldbury. Andrew and Chloe were extremely helpful and supportive throughout the process. I also appreciate the landlord’s efforts in making sure I settled in comfortably. Any queries I had were addressed promptly and efficiently. Overall, a smooth and pleasant experience.

Srinath · 8 April 2025

★★★★★ 5/5

Google

Andrew and Chloe was brilliant, response time was very quick and they patiently worked with me to get everything sorted. Thank you

Tasha · 14 February 2026

★★★★★ 5/5

Google

Gurpreet is a superb mortgage advisor, we would recommend her 100%.Very professional. Nothing is to much trouble for her. Thankyou very much

Jenna · 14 February 2026

★★★★★ 5/5

Google

Andrew and Jessica went above, and beyond for me, they took the time to understand what I needed. they had the answers to all my questions which made me feel very confident. As this was my first time renting a place . The whole process was very quick and they kept me in the loop which was much appreciated. I couldn’t be happier with my 2 bedroom apartment and I have already recommended a few of my friends as I think they are amazing. And very thankful to have dealt with them.

Awa · 11 January 2024

★★★★★ 5/5

Google

I highly recommend Nav Kaur for anyone looking to buy their property. her professionalism, clear communication, and in-depth knowledge of the market made the entire process smooth and stress-free. She was always responsive to my questions and concerns, guiding me through every step with patience and expertise. Overall, I'm beyond satisfied with their service and would wholeheartedly recommend them to anyone embarking on their home-buying journey. Thanks to Nav Kaur & team support!

Rahul · 10 April 2024

★★★★★ 5/5

Google

We've been on the lookout for a property for the past 2 years, and after no luck, our offer for a property was finally accepted. Lauren is undoubtedly one of the best individuals I've encountered. She consistently kept us updated and followed up on all matters every day.

Zarqa · 14 April 2025

★★★★★ 3/5

Google

Jayne Hewit has been very helpful , and very efficient cant thank her enough

Amar · 14 March 2026

★★★★★ 5/5

Google

Chloe and Andrew there agents have been very helpful and patient in explaining everything and doing all the checks for the property. They stayed constantly in touch throughout the process we never had to chase them or anyone for updates they kept us updated every step of the way. Keep up the good work guys thank you very much.

Parveen · 24 March 2026

★★★★★ 5/5

Google

Excellent and Exceptional service. Andy the letting managers was so helpful throughout the entire process, quick to respond to any emails and always finding the time to speak with us about the process. Also Chloé the letting negotiator was efficient and on the ball when it came to finding the right tenant and processing all the relevant paperwork. I can’t recommend this team and this branch enough as they take the stress out of letting/ selling/ buying your next home.

Owen · 14 September 2025