Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotA complicated sale was handled well by…
A complicated sale was handled well by Becci.
Guest · 12 February 2024
Agent replied · 16 June 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe had Jamie Davies negotiate our sale…
We had Jamie Davies negotiate our sale of S70. He's excellent.
Matthew · 27 November 2023
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotFriendly
Friendly, went the extra mile in conducting viewings.
Tania · 1 February 2024
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotKept me informed and up-to-date all the…
Kept me informed and up-to-date all the way through the process.I would recommend.
Ann · 9 October 2023
Agent replied · 16 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery helpful keeping me up to date…
Very helpful keeping me up to date regularly with the process
Miss · 24 November 2023
Agent replied · 16 June 2024
Your review has brightened our day! We're elated to have provided you with outstanding service, and we genuinely appreciate your kind words. Rest assured, your feedback will be shared with our team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotSpringbok really helped us get our…
Springbok really helped us get our dream home to make it a reality. They were really great
Holly · 22 June 2023
Agent replied · 16 June 2024
We greatly value your feedback and appreciate your kind words about our service. It's wonderful to know that we could assist you effectively. Rest assured, your comments will be shared with the team. Should you have any future inquiries, feel free to contact us anytime. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI found working with ALEX very good and…
I found working with ALEX very good and had time explaining everything
NIGEL · 24 October 2023
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotEasy to deal with sold home within two…
Easy to deal with sold home within two weeks on to paperwork and next bit.
Mr · 8 August 2023
Agent replied · 16 June 2024
Thank you for sharing your positive experience with us. We are thrilled to hear that our service met your expectations. Your feedback will be passed on to our team as well. If you require any further assistance, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSmooth transaction so far
Smooth transaction so far. Found a buyer after just 2 weeks. Great job.
Silke · 27 September 2023
Agent replied · 16 June 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotDisgusting
Disgusting, terrible, very unprofessional. Do not use this agency! DISGUSTING!!!!
Cristina · 4 December 2023
Agent replied · 16 June 2024
We would appreciate it if you could provide us with an account of your experience, as your detailed input will assist us in addressing and resolving the issues you've raised. You can contact us at customerservicemanager@springbokgroup.co.uk. If we can be of any assistance, please do not hesitate to contact. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHouse buying with Springbok
A helpful and considered service that provides much needed clarity.
Abdul · 4 December 2023
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
Trustpilotthe sale of my property
The sale of my property seemed to go smoothly although as yet it is to be finalised.
RICHARD · 5 June 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat company
My advisor was polite and helpful and kept me updated throughout the whole process.
Tracy · 25 August 2023
Agent replied · 16 June 2024
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotFantastic
Fantastic, very recommended service provider 👍🏼.
Customer · 20 February 2024
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent
Excellent, friendly service from Ernest again, very helpful and knowledgeable.
David · 17 November 2023
Agent replied · 16 June 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotErnest provided great customer service…
Ernest provided great customer service promptly and professionally, highly recommend.
Nick · 16 November 2023
Agent replied · 16 June 2024
We're honoured to have received your positive feedback and glad to hear that we were able to assist you effectively. Your kind words will be passed on to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotQuick and great management
Had a great experience and staff have been very helpful and supportive
Saroop · 25 September 2023
Agent replied · 16 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat service
Great service, fast responses.
Naila · 22 March 2024
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI have no hesitation in recommending…
I have no hesitation in recommending Springbok. Excellent through each step of the process
SF · 25 July 2023
Agent replied · 16 June 2024
Thank you for leaving us your feedback, it means a lot to us. We're thrilled to have been of help to you and appreciate your kind words. Your feedback will be passed along to our team members. If there's anything else we can assist you with, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotFast & Efficient
Fast & Efficient, Springbok facilitated a sale in a difficult property market
Alan · 11 September 2023
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJess Cox, she’s good
Jess Cox helped me through an on line process which I was unfamiliar with. Very happy
Haydn · 24 May 2023
Agent replied · 16 June 2024
It’s fantastic to hear that you had a great experience with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleIn all of our dealings with Springbok (acting on behalf of our seller) they've been quick to reply, friendly, helpful and efficient.
We've actually turned to them for questions directly on some occasions as we found we'd get to the bottom of our questions quicker than going via our solicitor.
I've found the very competent and easy to trust - we can't thank them enough for their service and would highly recommend.
Lou · 21 June 2018
★★★★★ 5/5
TrustpilotKept informed all the way
Kept informed all the way, everyone I had dealings with were very professional, knowledgeable and friendly
Nicholette · 18 May 2023
Agent replied · 16 June 2024
Thank you very much for leaving us your feedback. We’re so pleased to have been able to help you. We’ll pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery easy to sell your home with springbok
Easy to sell your home
Tina · 12 February 2024
Agent replied · 16 June 2024
Thanks for your feedback! We're so glad to hear it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.